I have been with her for 5+ years and wouldn't dream of changing. She is professional while maintaining compassion and warmth. It's worth the wait time to get in with her if you can.

Submitted April 9, 2023

Simply exceptional. Working with Dr. Firestone has changed my life significantly for the better. The skill she has enabled me with have helped me face incredibly difficult life circumstances with confidence and grace. She has helped me manage and largely overcome my challenges with anxiety and depression. Her empathy, knowledge and professionalism is outstanding. If you are fortunate enough to get an appointment with her, take it!

Submitted Aug. 25, 2022

Jill is the best. I have seen her for 8 years, and not only have I been a much healthier and happier person, but I've learned to love myself and to recover from my issues. I would definitely recommend her to anyone who needs expertise and a nonjudgemental person to listen.

Submitted Aug. 17, 2019

Professional, helpful, caring. I highly recommend her.

Submitted May 22, 2019

Jill is amazing... and worth the 4 month wait. I felt a good rapport with her. I saw her over the course of a year for 10-12 sessions, and just booked appointments yesterday starting December 1 and every two weeks after that for another 8 sessions. If you’re willing to wait four months, they’re able to give an appointment every two weeks after your intial appointment. She’s definitely worth the wait. She’s very knowledgeable and relatable and she’s very easy to talk to. She listens and is a great teacher of CBT material. I’m a teacher so I can really appreciate an efficient teacher. Go with this doctor, you won’t regret that.

Submitted Aug. 25, 2018

I am so pleased I met and continue to work with Dr Jill Firestone. She is friendly, professional, and punctual. I look forward to our visits.

Submitted June 21, 2018

Dr. Firestone is knowledgeable, compassionate, easy to talk to and gives straight forward and honest advice. I feel extremely lucky to have found her! Although I was hesitant and scared to go “talk to someone” at first, my experience as her client over the past 4 years has been nothing but positive. I now look forward to our visits. She has reshaped the way I understand and deal with my anxiety. I would highly recommend her to anyone considering CBT.

Submitted May 17, 2018

I'm so grateful I found Dr. Firestone. I asked the Ottawa Centre for Cognitive Therapy for a psychologist who has seen it all, could hear my story and listen to my struggles without seeming overwhelmed or shocked, and who would not pathologize me. Dr. Firestone has been a fantastic fit. I can see how hard she works to create a strong and authentic rapport with me. I love that she is both straight forward, firm in her conviction that recovery is within reach for me, yet very compassionate. She chooses her words carefully and she seems to love what she does. Reception is A+. They are warm, easy to reach by email and phone, and send you appointment reminders. Therapy is, of course, very expensive but that's a systems issue. I just wish it wasn't a barrier for so many people who could benefit from someone like Dr. Firestone.

Submitted Jan. 5, 2018

Very helpful insights to make personal change. Great service oriented centre. Glad to have found as a resource.

Submitted Jan. 3, 2018

Dr. Firestone is an excellent psychologist with true insight into the root of what is causing your personal stress, anxiety and/or depression symptoms. Her method of explaining the concepts and application of cognitive behaviour therapy and the tools to decrease stress and anxiety is simple and very effective. She is personable and easy to talk to, and her demeanor puts you at ease from the start. Overall, I have experienced a remarkable improvement in my stress, anxiety and general happiness since I began seeing Dr. Firestone. I cannot recommend her more highly.

Submitted Jan. 3, 2018