Rate Heart of Ottawa Medical Centre
Ratings for Heart of Ottawa Medical Centre
This used to be a fantastic clinic but now no one returns my calls, and when we had to see a doctor urgently they told us to go to our local Emerg. The point of HAVING a family doctor is to not have to go to emerg! The clinic manager refused to help us at all, citing their policy of sending patients to Emerg instead of another walk in clinic so 'they would get the paperwork.' Yes, a sick patient's main concern is their doctor getting their paperwork. Shameful service, hopefully the doctors consider hiring some admin staff who care about helping patients.
The staff are absolutely incredible. Dr. Saliba particularly is wonderful. The space is clean, comfortable, and very well maintained. I feel valued as a patient which makes going to the doctor much more enjoyable. I'm proud to be a patient of the Heart of Ottawa Clinic.
I feel so lucky that HOOMC accepted me as a patient - they are thorough and kind, and quick to respond. Dr. Rosenberg is wonderful - extremely knowledgeable and helpful. I have had to attend after-hours for various illnesses and appreciate that availability so much - it helps to have everything in one place and not sit in a walk-in clinic while you feel terrible!