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Heart of Ottawa Medical Centre

Heart of Ottawa Medical Centre

Urgent-care
14 reviews

Rate Heart of Ottawa Medical Centre

Cleanliness
Facilities
Services
Value

Ratings for Heart of Ottawa Medical Centre

3
Cleanliness
2
Facilities
1
Services
1
Value

The nurses are nice and competent, and the receptionists and clinic itself are fine. Wait times are reasonable. My issue is with the doctor himself. In our handful of appointments, Dr. Ghislain Doiron demonstrated a true lack of empathy and unwillingness to listen to me and to understand the way that multiple overlapping issues, including several chronic pain issues and mental health conditions, impacted me. I am admittedly an anxious patient, but with him my uneasiness went through the roof. He made no efforts to understand or address that anxiety — which made it even worse! I decided to resign as his patient, even though I knew it'd probably take a while to find another GP. If he or his clinic reads these comments, please have him watch this: https://vimeo.com/136330348 He's such a young doctor with a long career ahead of him, and I think this might help give him a better perspective on "difficult" patients.

flag | Submitted October 16, 2019

5
Cleanliness
4
Facilities
5
Services
4
Value

I am very lucky to found Dr.Ghislain Doiron at the Heart & Ottawa Health Center. He is a very friendly, caring and knowledgeable physician and he listen to his patients. I have absolute trust in him.

flag | Submitted July 25, 2019

5
Cleanliness
5
Facilities
5
Services
5
Value

Been going there for almost 30 years! Best place I’ve been and I’ve been to a few! Thanks guys! Very reasonable for appointment schedule and low wait times!

flag | Submitted January 28, 2019

5
Cleanliness
5
Facilities
5
Services
5
Value

Going in on new years eve with a pericardial effusion with tamponade they immediately brought together a team. Usually they do autopsies when the patient has 120cc. I had over 500cc. Considered non survivable they were extraordinary.

flag | Submitted January 22, 2019

5
Cleanliness
5
Facilities
5
Services
5
Value

best in ottawa, no wait time, best doctor Dr. Neil Rogers.

flag | Submitted July 24, 2018

4
Cleanliness
3
Facilities
3
Services
3
Value

My doctor (Dr. Rogers) is fantastic but I agree that the admin staff are terrible. When Dr. Rogers retires, I definitely will be looking for another medical centre.

flag | Submitted March 27, 2018

5
Cleanliness
1
Facilities
1
Services
3
Value

This used to be a fantastic clinic but now no one returns my calls, and when we had to see a doctor urgently they told us to go to our local Emerg. The point of HAVING a family doctor is to not have to go to emerg! The clinic manager refused to help us at all, citing their policy of sending patients to Emerg instead of another walk in clinic so 'they would get the paperwork.' Yes, a sick patient's main concern is their doctor getting their paperwork. Shameful service, hopefully the doctors consider hiring some admin staff who care about helping patients.

flag | Submitted August 10, 2017

5
Cleanliness
5
Facilities
3
Services
4
Value

Since the new assistant. .. my satisfaction has dropped I got no sense of my needs being of any concern to the new assistant.. Great doctors but getting forms completed is a nightmare

flag | Submitted July 28, 2017

5
Cleanliness
5
Facilities
5
Services
5
Value

The staff are absolutely incredible. Dr. Saliba particularly is wonderful. The space is clean, comfortable, and very well maintained. I feel valued as a patient which makes going to the doctor much more enjoyable. I'm proud to be a patient of the Heart of Ottawa Clinic.

flag | Submitted March 23, 2017

5
Cleanliness
5
Facilities
5
Services
5
Value

I feel so lucky that HOOMC accepted me as a patient - they are thorough and kind, and quick to respond. Dr. Rosenberg is wonderful - extremely knowledgeable and helpful. I have had to attend after-hours for various illnesses and appreciate that availability so much - it helps to have everything in one place and not sit in a walk-in clinic while you feel terrible!

flag | Submitted March 21, 2017

Doctors at Heart of Ottawa Medical Centre

Dr. Jennie Jackson-Hughes

Dr. Jennie Jackson-Hughes

6 reviews

Latest Rating

She is wonderful! I’m so glad I was given an appointment with her at Algonquin College! She always listens to what I have to say, even when I’m confused about what I... Read more


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