Rate Southbank Medical Centre
Ratings for Southbank Medical Centre
When I go to this clinic I normally go in the early morning some times I wait till the staff opens the door for business, but when I walk-in with all these patients that are waiting outside, the place is very clean and spotless smells nice, staff is very friendly greats every one, normally and understandably we have to wait till the Dr. comes in, but not for too long and they start calling patients to go into the exam rooms and see the Doctor which is very friendly, understanding takes her time with you and listen to what you have to say. Comparing this clinic to others I’ve been to this is my favorite walk-in clinic I won’t change it for million $. And I’ve seen it a lot of times when parents bring their sick child to be seen by the Doctor they bring also 2 or 3 more kids that are not sick and they leave them in the waiting area just to be entertained with either the father or the mother that waits with them with lots of food, juice, and milk bottles….!!! WHY??? Why bring healthy kids to a place for only sick and ill people and the worst part of these kind of families when they leave the clinic, Cheerios every where, ripped magazines, juices and milk spilled all over the floors &&&… I feel sorry for the cleaning staff… Please people every one of us has a family and every one of us gets sick and visit these places more often, if I don’t keep it clean for you at least clean after your kids, we complain about every thing that turns around us we never thankful or appreciate what we have and what these places provides for us. The Doctors and staff are humans like us they are not machines they have feelings too and they have families to provide and support they help us, we are the patients we have the choice to go there or somewhere else we make these places looks filthy and we complain about it. Please have some respect and dignity and let’s all work together not against each other to have a clean environment for all of us to you and to me my kids and yours. A sick Patient
I spoke about my symptoms and the doctor was able to diagnose my problem in minutes. She even took a swab to be certain the medication has worked flawlessly and instantly. Better than my regular doctor that told me I had HERPES without doing testing, and then sent me home. I actually started crying out of relief when I saw the cream was treating my sores instantly. I feel so much better today thank you ladies!
I went to this clinic on a holiday as my granddaughter's dr was not available. We waited 90 minutes. We saw Dr A.. Baniu, , paediatrician, regarding a rash. He diagnosed the rash as either a fungus or impetigo telling us it was a contagious rash. He did no skin testing and prescribed hydrocortisone. I followed up three days later at our regular paediatrician who said the rash was neither impetigo nor a fungal infection; also that the rash was not contagious and had it been either, the prescribed cream would have addressed the inflammation but not the cause. She also asked if the diagnoses had been made with a skin test. No. WILL NEVER RETURN. NO CONFIDENCE IN THIS DOCTOR.
The doctor’s are ok and friendly. The staff is horrible especially the one that deals with pediatrics, she has glasses and has a vision problem. She’s rude and condescending. If you don’t want to deal with patients, give your job to someone that does! Place is also filthy.