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Queensway Carleton Hospital

Queensway Carleton Hospital

Hospital
114 reviews

Rate Queensway Carleton Hospital

Cleanliness
Facilities
Services
Value

Ratings for Queensway Carleton Hospital

5
Cleanliness
5
Facilities
5
Services
5
Value

Best hospital by fat all around. Treated very well at all levels during recent illness. Would highly recommend this hospital to everyone!

flag | Submitted January 2, 2019

5
Cleanliness
1
Facilities
1
Services
1
Value

Extremely rude staff !!! To say the least 3rd floor( ace) very confrontational. Accused me of swearing at them . i worked in health care for a number of years and the attitudes displayed to me would result in imediate dismissal .another bad experience at QCH

flag | Submitted December 23, 2018

5
Cleanliness
5
Facilities
5
Services
5
Value

Wonderful experience at the nothing center. I wanted to thank Dr Beshera and all the nurses who attended to me this past Monday and delivered my beautiful girl - you folks were amazing and so kind. Keep up the great work:)

flag | Submitted December 8, 2018

5
Cleanliness
5
Facilities
5
Services
5
Value

The facility was well equipped anc it was the carin, compassionate stag who made the stay at Queensway-Carleton a reassuring experience.

flag | Submitted October 26, 2018

4
Cleanliness
4
Facilities
4
Services
5
Value

Excellent staff and services. I have been there twice - one in the ER and then yesterday for an ultrasound. I got confused and went to the MRI waiting room and staff went around looking for me. An MRI staff took me over to where I was supposed to be. In an out rapidly. Highly recommend it.

flag | Submitted October 2, 2018

5
Cleanliness
3
Facilities
3
Services
1
Value

I requested a copy of of a test I had done at the Queensway Carleton. I was told it would cost me 30 dollars to get that copy. The Ottawa Hospital has Mychart and clinics in Ottawa that I have asked for copies of my tests did not charge. Why would a public funded..with tax dollars...hospital charge such a huge amount . .?I think if is awful.

flag | Submitted September 29, 2018

5
Cleanliness
5
Facilities
5
Services
5
Value

Great hospital great staff! Love Emergency yes we have to wait but they do a great job of triage, and I hv been to all hospitals in the area. Sitting at Hull hospital now for my mom and they could not even get her a blanket. Missing my QC today. Think I will even help fundraise to support my local hospital initiatives.

flag | Submitted September 11, 2018

2
Cleanliness
4
Facilities
1
Services
1
Value

Arrived after a car accident on the 417. There was a patient with a significant dog bite that had been waiting for 5 hours. A man came in with a crushed obviously broken big toe bleeding everywhere. He had been there 4 hours by the time we left. 2 people throwing up in the waiting room. Almost an hour for people to be assessed by triage. I had blood in my urine after my accident. I left after 7 hours of being seen. They did do a urinalysis but I never saw a Dr. I finally asked for the results and went to another dr in the am. I don't know what the problem Is, but they need to fix it.

flag | Submitted September 3, 2018

3
Cleanliness
3
Facilities
1
Services
1
Value

Very unprofessional and rude staff for the most part. Hard to get information. Feels Very disorganized

flag | Submitted August 28, 2018

2
Cleanliness
2
Facilities
1
Services
1
Value

Arrived at the hospital at 4:00 a.m. on August 14th. I have Crohn's disease and was having an intestinal blockage. Pain was severe. After registering me, I was sent back to get blood work and then sent back to the waiting room. If anyone knows how severe the pain of a blockage is, you know that a patient can't sit around for hours in the waiting room. I needed pain management at that point, because I had already been in pain for 7 hours at home. I let the triage nurse know that my pain was escalating, so she sent me back to the nurse (there was only one on duty) to give me a shot of pain meds. He was going to send me back to the waiting room, but instead I sat down in a reclining chair in waiting room 11. The pain meds gave me about 2 hours of relief. The doctor on duty that night (there was only 1) was busy with a patient, so everyone else was ignored. When I arrived people had already been waiting for several hours. More staff arrived around 7:30/8:00 am. I have never seen a more rude, un-compassionate bunch of nurses in my life! So unprofessional. The waiting room was packed, the emergency rooms were full, you would think they would have actually been busy taking care of patients. But no, they stood around complaining, eating, laughing, looking at their phones. I went up to the nurses station to let them know that the pain meds had already worn off and that my pain was getting bad again. The nurse didn't say "hi, how can I help you". Instead she looked at me like I was a piece of inconvenient trash, and said "ya?". This is not the first time I've seen the nurses at QWC behave this way. They should be ashamed of themselves. Nursing isn't just a paycheque. It's a career that you choose because you want to care for sick people. These nurses don't give a darn about all the people waiting, the people who are in agony for hours on end before getting the slightest attention. I'm planning to escalate my complaint. How does a big hospital, in our Nation's capital, only have one doctor and one nurse on for the night, with a waiting room full of people? How is that acceptable? After six hours I left. I couldn't handle the pain anymore. I decided to go home and hope that this would pass eventually without anything serious happening. Shame on you QWC Hospital for your lack of compassion, for your inability to care for the patients coming through your door in a timely manner.

flag | Submitted August 15, 2018

Doctors at Queensway Carleton Hospital

Dr. Trefor Nodwell

Dr. Trefor Nodwell

Outstanding Staff Badge
World Class Punctuality Badge
Exceptionally Helpful Badge
Highly Knowledgeable Badge
75 reviews

Latest Rating

From the moment I first met Dr. Nodwell for my consultation to when I had my post op follow up appointment everything went so smoothly. I was so nervous waiting in t... Read more

Dr. Kevin Power

Dr. Kevin Power

36 reviews

Latest Rating

Doctor Power is the most caring person I have ever met. When I had my surgery he made sure that I was 100% ok before allowing me to go home. The staff at the QCH sha... Read more

Dr. Phil Inouye

Dr. Phil Inouye

47 reviews

Latest Rating

I just had ERCP procedure completed by Dr. Inouye and his team. I can say that all my expectations were exceeded this day. Dr. Inouye gave me the trust I needed to g... Read more

Dr. Sean Smith

Dr. Sean Smith

Outstanding Staff Badge
World Class Punctuality Badge
Exceptionally Helpful Badge
Highly Knowledgeable Badge
16 reviews

Latest Rating

He is professional, knowledgeable, caring, reassuring and so easy to talk to about my concerns. Great bedside manner. I would highly recommend Dr. Smith to anybody.

Dr. Lynn Jennifer Shepherd

Dr. Lynn Jennifer Shepherd

40 reviews

Latest Rating

She is a wonderful Dr and her staff is fantastic. Her staff is always available to answer questions and help. She came in on her day off when I found out I was mis... Read more

Dr. R. Sahajpal

Dr. R. Sahajpal

33 reviews

Latest Rating

Dr. Sahajpal performed a TURBT on me in 2007. He carefully explained the procedure to both my wife and I and offered a choice of anesthetic. The Dr. did not try to s... Read more

Dr. Matthew Di Silvestro

Dr. Matthew Di Silvestro

59 reviews

Latest Rating

I had bunion surgery over a year ago and the bottom of my foot is still numb. The recovery took almost a year. I would only recommend having this surgery done if you... Read more

Dr. Sean Pierre

Dr. Sean Pierre

32 reviews

Latest Rating

Amazing urologist. Always makes me feel comfortable and aware of everything that is happening.

Dr. Mark Charles

Dr. Mark Charles

43 reviews

Latest Rating

For people who do not know where the office is located: 211 Lake Ave ECarleton Place, ON K7C 1J4. I found it hard to get the address and also the office is not easy ... Read more

Dr. Eric Neidert

Dr. Eric Neidert

20 reviews

Latest Rating

I red the reviews prior to going in and I will say I don't care about bedside manner as long as the doctor knows how to fix the problem. When I saw him for my first ... Read more


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