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Queensway Carleton Hospital

Queensway Carleton Hospital

Hospital
86 reviews

Rate Queensway Carleton Hospital

Cleanliness
Facilities
Services
Value

Ratings for Queensway Carleton Hospital

5
Cleanliness
5
Facilities
5
Services
5
Value

I have never seen such great service in a hospital and I have had many surgeries. Efficiency is topnotch, every little request I made was dealt with immediately. If you asked me to say something bad about my stay I could not. Kudos to all the staff, if I need another surgery and Dr. Prihar isn't available I would look for another doctor who is affiliated with this hospital.

flag | Submitted September 16, 2017

4
Cleanliness
4
Facilities
3
Services
4
Value

I had my daughter here and it was an all-around positive experience. Staff was kind and lovely - especially my student nurse who really took care of me and went to bat for me, getting me sent home a day early. I've had a different experience at their ER. I was 6 months pregnant and had been going through extreme "morning sickness" that lasted all day and I couldn't keep anything down. My OB/GYN had told me that if I needed to go to an ER, go here because it was where I was going to be giving birth. When I arrived, the ER staff had no idea why I'd been told that, and told me to have a seat. I hadn't been able to keep anything down all day (not even water) and yet I had to sit in the waiting room for 6 hours. When I approached the desk to say that I really wasn't feeling well and wondered why I had to keep waiting when others had come and gone, I was accused of eavesdropping on other patients and told to wait. I spent the next bit of my time sobbing, almost passing out, until a young doctor FINALLY saw me and prescribed diclectin. I understand that they do triage and that my problem wasn't as severe as others, but they were so rude about it.

flag | Submitted September 9, 2017

1
Cleanliness
1
Facilities
1
Services
1
Value

Worst hospital ever went to by far. super unfriendly and unsympathetic for the long wait time .

flag | Submitted September 8, 2017

5
Cleanliness
5
Facilities
5
Services
5
Value

My wife had day surgery today, the staff were excellent, cant say enough, it was a very good experience, my wife was well cared for.

flag | Submitted August 28, 2017

4
Cleanliness
5
Facilities
4
Services
4
Value

perhaps more thorough check of my arm was reqd. Am heading back a third time for X-ray. So far fractured elbow and possibly wrist fracture

flag | Submitted August 11, 2017

2
Cleanliness
1
Facilities
1
Services
1
Value

Even when there was almost nobody else there, I still waited well over 6 hours to get my toe looked at. When the xray came back, they simply told me it wasn't broken and gave no other explanation as to what had happened, just told me to take advil. This was 2 days ago, I'm in the worst pain of my life and I can't walk. During the time at which I was waiting it seemed they had almost 2 dozen staff just standing around at the desk, pretty much yelling at each other rather than speaking in a normal voice, rather than doing any work. This is not the first time I've had a bad experience here; I've been here a few times in the past for mental health crises and the experience was even worse. WHATEVER YOU DO, stay away from this hospital!!!

flag | Submitted July 23, 2017

2
Cleanliness
1
Facilities
1
Services
1
Value

unbelievably horrible experiences..... idiotcy runs rampant. Im cautuously comfortable with giving them the responsibility of making a timmies run, and taking it from there, i shouldnt make a joke due to the serioussness of the situation. run.

flag | Submitted June 22, 2017

2
Cleanliness
3
Facilities
2
Services
2
Value

Went to the hospital for an Endoscope. Procedure seemed fine but ended up back at emergency with severe pain and copious vomiting five hours later. Aparently a one in ten million risk had occurred and I had acute pancreatitis. Emergency service was slow but they did find the problem and I was admitted to a ward. It was e xtremely noisy and whoever decided on visitors 24 hours should be shot. There was a constant level of noise that totally precluded sleep or healing. The nurses are overworked and do try their best. I was there six days and discharged myself on the sixth as I just couldn't face another night there. Had discharge papers all ready just waiting for a C. difficile test result. It was a "protocol" issue,neither the Drs or the nurses thought I had it . I waited In the noise and general confusion for 6 and.half hours before finally discharging myself. Why if C. difficile is such a bad disease is there not a far more efficient way to get test results. Staff would not phone the lab as the computer said it was "pending". The actual medical work was good but the overall level of cleanliness and attention to patient needs was poor. For example my sheet were not changed for three although they were blood spotted and very sweaty. No-one offered to help me(72,arthritic and in great pain,wash or change gowns etc. It was all do it yourself. Many more problems as well, not happy at all

flag | Submitted June 2, 2017

5
Cleanliness
5
Facilities
5
Services
5
Value

I had a hip replacement done at QCH. It was originally cancelled due to lack of beds. I was quite upset about this as it was cancelled asI was preparing to go in to the OR. I do understand why this happened but was still upset. The staff was very supportive and looked after parking. I even had a visit by the hospitals patient ombudsman prior to my re scheduled surgery who gave my wife some additional parking passes. Very impressed that she made the effort to visit us. Staff both in the OR and in my room were outstanding as was the Physio and OT staff. Everything I needed they were there for me. Thanks QCH.

flag | Submitted June 1, 2017

3
Cleanliness
3
Facilities
1
Services
1
Value

We brought my son in with a deer tick embedded in his body and the QCH assessed him as a low priority. He had to wait several hours more to have the tick removed. According to published provincial and city information on Lyme disease – the hospital’s conduct increased his risk of getting the disease. It seems unprofessional to risk a child's health like this. I hope the medical community’s practices catch up with their own published advice on the handing of ticks and Lyme disease.

flag | Submitted May 30, 2017

Doctors at Queensway Carleton Hospital

Dr. Trefor Nodwell

Dr. Trefor Nodwell

Outstanding Staff Badge
World Class Punctuality Badge
Exceptionally Helpful Badge
Highly Knowledgeable Badge
64 reviews

Latest Rating

The staff told me that my stitches will fall out by themselves and that I should change my own dressing on my badly cut thumb. The Dr. would see me in a month. I cal... Read more

Dr. Kevin Power

Dr. Kevin Power

31 reviews

Latest Rating

Amazing and caring professional, interacted with Dr. Power for a procedure on my father at the QCH, Dr. Power was on call that day and he left a lasting impression.

Dr. Phil Inouye

Dr. Phil Inouye

43 reviews

Latest Rating

I must say among all physians whom I have dealt with, Dr Inouye is the best in all aspects. Not only does he listen to you attentatively but also patiently answer ev... Read more

Dr. Lynn Jennifer Shepherd

Dr. Lynn Jennifer Shepherd

32 reviews

Latest Rating

Dr. Shepherd is very good. She handles patient with smile on her face. If the patient has any issue and require more tests, she would follow up by calling and make s... Read more

Dr. Eric Neidert

Dr. Eric Neidert

18 reviews

Latest Rating

Dr Neidert is a fantastic surgeon who does not mess around. He was thorough in our consult and I felt very safe in his hands. Rather than "no bedside manner" I'd pre... Read more

Dr. R. Sahajpal

Dr. R. Sahajpal

31 reviews

Latest Rating

I found Dr. sahajapal to be very professional and forthcoming with information and a management plan that strongly considered my situation.

Dr. Michel Gallant

Dr. Michel Gallant

Outstanding Staff Badge
World Class Punctuality Badge
Exceptionally Helpful Badge
Highly Knowledgeable Badge
24 reviews

Latest Rating

Jai eu ma chirurgie avec implant mammaire le 8 aout 2017 sa super bien été bravo Dr Gallant une journée seulement a prendre des anti douleurs super travail tres heu... Read more

Dr. Mark Charles

Dr. Mark Charles

39 reviews

Latest Rating

Dr. Charles is a professional, talented, kind and patient surgeon. I cannot say enough positive things about him. He did my total replacement knee surgery and I coul... Read more

Dr. Eric Henry

Dr. Eric Henry

40 reviews

Latest Rating

This doctor is top notch. Good to see we have such capable doctors in our area. Can't say enough good things

Dr. Sean Pierre

Dr. Sean Pierre

23 reviews

Latest Rating

I was in a car accident and he did the repair work and it was quite excellent. He has a phenomenal bedside manner and is a very caring person. I found him quite tho... Read more


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