Rate Queensway Carleton Hospital
Ratings for Queensway Carleton Hospital
I have never seen such great service in a hospital and I have had many surgeries. Efficiency is topnotch, every little request I made was dealt with immediately. If you asked me to say something bad about my stay I could not. Kudos to all the staff, if I need another surgery and Dr. Prihar isn't available I would look for another doctor who is affiliated with this hospital.
I had my daughter here and it was an all-around positive experience. Staff was kind and lovely - especially my student nurse who really took care of me and went to bat for me, getting me sent home a day early. I've had a different experience at their ER. I was 6 months pregnant and had been going through extreme "morning sickness" that lasted all day and I couldn't keep anything down. My OB/GYN had told me that if I needed to go to an ER, go here because it was where I was going to be giving birth. When I arrived, the ER staff had no idea why I'd been told that, and told me to have a seat. I hadn't been able to keep anything down all day (not even water) and yet I had to sit in the waiting room for 6 hours. When I approached the desk to say that I really wasn't feeling well and wondered why I had to keep waiting when others had come and gone, I was accused of eavesdropping on other patients and told to wait. I spent the next bit of my time sobbing, almost passing out, until a young doctor FINALLY saw me and prescribed diclectin. I understand that they do triage and that my problem wasn't as severe as others, but they were so rude about it.
Even when there was almost nobody else there, I still waited well over 6 hours to get my toe looked at. When the xray came back, they simply told me it wasn't broken and gave no other explanation as to what had happened, just told me to take advil. This was 2 days ago, I'm in the worst pain of my life and I can't walk. During the time at which I was waiting it seemed they had almost 2 dozen staff just standing around at the desk, pretty much yelling at each other rather than speaking in a normal voice, rather than doing any work. This is not the first time I've had a bad experience here; I've been here a few times in the past for mental health crises and the experience was even worse. WHATEVER YOU DO, stay away from this hospital!!!
Went to the hospital for an Endoscope. Procedure seemed fine but ended up back at emergency with severe pain and copious vomiting five hours later. Aparently a one in ten million risk had occurred and I had acute pancreatitis. Emergency service was slow but they did find the problem and I was admitted to a ward. It was e xtremely noisy and whoever decided on visitors 24 hours should be shot. There was a constant level of noise that totally precluded sleep or healing. The nurses are overworked and do try their best. I was there six days and discharged myself on the sixth as I just couldn't face another night there. Had discharge papers all ready just waiting for a C. difficile test result. It was a "protocol" issue,neither the Drs or the nurses thought I had it . I waited In the noise and general confusion for 6 and.half hours before finally discharging myself. Why if C. difficile is such a bad disease is there not a far more efficient way to get test results. Staff would not phone the lab as the computer said it was "pending". The actual medical work was good but the overall level of cleanliness and attention to patient needs was poor. For example my sheet were not changed for three although they were blood spotted and very sweaty. No-one offered to help me(72,arthritic and in great pain,wash or change gowns etc. It was all do it yourself. Many more problems as well, not happy at all
I had a hip replacement done at QCH. It was originally cancelled due to lack of beds. I was quite upset about this as it was cancelled asI was preparing to go in to the OR. I do understand why this happened but was still upset. The staff was very supportive and looked after parking. I even had a visit by the hospitals patient ombudsman prior to my re scheduled surgery who gave my wife some additional parking passes. Very impressed that she made the effort to visit us. Staff both in the OR and in my room were outstanding as was the Physio and OT staff. Everything I needed they were there for me. Thanks QCH.
We brought my son in with a deer tick embedded in his body and the QCH assessed him as a low priority. He had to wait several hours more to have the tick removed. According to published provincial and city information on Lyme disease – the hospital’s conduct increased his risk of getting the disease. It seems unprofessional to risk a child's health like this. I hope the medical community’s practices catch up with their own published advice on the handing of ticks and Lyme disease.
Doctors at Queensway Carleton Hospital
Dr. Kevin Power's Latest Rating
Amazing and caring professional, interacted with Dr. Power for a procedure on my father at the QCH, Dr. Power was on call that day and he left a lasting impression.
Dr. R. Sahajpal's Latest Rating
I found Dr. sahajapal to be very professional and forthcoming with information and a management plan that strongly considered my situation.
Dr. Eric Henry's Latest Rating
This doctor is top notch. Good to see we have such capable doctors in our area. Can't say enough good things
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