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Queensway Carleton Hospital

Queensway Carleton Hospital

Hospital
91 reviews

Rate Queensway Carleton Hospital

Cleanliness
Facilities
Services
Value

Ratings for Queensway Carleton Hospital

4
Cleanliness
4
Facilities
4
Services
4
Value

Was treated with utmost respect and care. Nursed were exceptionally caring and docs were very diligent

flag | Submitted December 5, 2017

1
Cleanliness
1
Facilities
1
Services
1
Value

It was a huge mistake that I went to Queensway Carleton hospital emergency room this morning due to a pouring vaginal bleeding maybe due to perimanopause or some other serious condition that I do not know. A nurse took my blood then put me outside at the waiting area. I waited and waited for 4.5hours asking the different staff member to make sure I was not forgotten. Then I realized I was indeed forgotten as a lady walked by a spot where my file was sitting and seemed surprised I was still waiting there. So she immediately bring me into the room where doctors will exam you skipping the second waiting room where usually people have to wait in before going into the exam room. She told me I would be the next one to be seen by a doctor. From there I waited another 2 hours. I asked and was told I would be the next. Then they told me there were other people with more severe situation than me and have been put before me several times. Finally I really could not stand and left. I'd rather see my family doctor tonight if I am not bleeding to death. While I waited, I saw clearly two male doctors were chatting and laughing with those women at the desk for at least 15 minutes without any sign of thinking about the patients like me who have been there waiting for 6 hours and half . I found the doctor kind of picked the patients they want to see because the patient who was originally queued after me was seen before me and she has ear infection. I had to go to the washroom changing pads constantly due to the heavy bleeding. I did not have lunch as I did not want to run the risk of losing my turn to see the doctor. I felt so angry as no one there care. Go to Civic Hospital if you need and they are million times better than Queensway hospital. I was there last time with my mother who was sick at the time. The staff there are so caring and they tried their best to help you as quick as possible. Stay away from Queensway if you ever can. The staff there are brutal both doctors and other assisting staff.

flag | Submitted November 30, 2017

4
Cleanliness
1
Facilities
1
Services
1
Value

Most discusting wait times ever could be bleeding out and they will make u wait for 6 hours probably so u pay the most for parking absolutely useless

flag | Submitted November 4, 2017

3
Cleanliness
3
Facilities
1
Services
1
Value

Went to the Queensway Carleton hospital emergency October 17. Mistake. I would never go back. I should have gone to the Civic. I was there a total of six hours. I asked when I arrived at reception how long it would be. Their answer not long. I would have sent my wife home an took an Uber home if they had let me know an approximate time. After running though many stations and waiting in different rooms and getting X-rays five hours had past. The doctor went over what she found said the nurse would be by to put my had in a splint. I waited an hour and left without seeing the nurse. Total time 6 hours. Thank God, my injuries were not serious. Several other patients were losing their patients and looking to leave.

flag | Submitted October 19, 2017

5
Cleanliness
4
Facilities
1
Services
3
Value

A male Canadian comes in for stitches and broken teeth and fracture jaw to be turned away without pain med or anti-inflammatory. No x-ray was done. Lousy service. Waited 2 hours for an ice pack.

flag | Submitted October 3, 2017

5
Cleanliness
5
Facilities
5
Services
5
Value

I have never seen such great service in a hospital and I have had many surgeries. Efficiency is topnotch, every little request I made was dealt with immediately. If you asked me to say something bad about my stay I could not. Kudos to all the staff, if I need another surgery and Dr. Prihar isn't available I would look for another doctor who is affiliated with this hospital.

flag | Submitted September 16, 2017

4
Cleanliness
4
Facilities
3
Services
4
Value

I had my daughter here and it was an all-around positive experience. Staff was kind and lovely - especially my student nurse who really took care of me and went to bat for me, getting me sent home a day early. I've had a different experience at their ER. I was 6 months pregnant and had been going through extreme "morning sickness" that lasted all day and I couldn't keep anything down. My OB/GYN had told me that if I needed to go to an ER, go here because it was where I was going to be giving birth. When I arrived, the ER staff had no idea why I'd been told that, and told me to have a seat. I hadn't been able to keep anything down all day (not even water) and yet I had to sit in the waiting room for 6 hours. When I approached the desk to say that I really wasn't feeling well and wondered why I had to keep waiting when others had come and gone, I was accused of eavesdropping on other patients and told to wait. I spent the next bit of my time sobbing, almost passing out, until a young doctor FINALLY saw me and prescribed diclectin. I understand that they do triage and that my problem wasn't as severe as others, but they were so rude about it.

flag | Submitted September 9, 2017

1
Cleanliness
1
Facilities
1
Services
1
Value

Worst hospital ever went to by far. super unfriendly and unsympathetic for the long wait time .

flag | Submitted September 8, 2017

5
Cleanliness
5
Facilities
5
Services
5
Value

My wife had day surgery today, the staff were excellent, cant say enough, it was a very good experience, my wife was well cared for.

flag | Submitted August 28, 2017

4
Cleanliness
5
Facilities
4
Services
4
Value

perhaps more thorough check of my arm was reqd. Am heading back a third time for X-ray. So far fractured elbow and possibly wrist fracture

flag | Submitted August 11, 2017

Doctors at Queensway Carleton Hospital

Dr. Trefor Nodwell

Dr. Trefor Nodwell

Outstanding Staff Badge
World Class Punctuality Badge
Exceptionally Helpful Badge
Highly Knowledgeable Badge
66 reviews

Latest Rating

I don't understand how anyone can say they had a bad experience with him or the staff at The Ottawa Clinic. From the very beginning they addressed every question an... Read more

Dr. Kevin Power

Dr. Kevin Power

33 reviews

Latest Rating

Doctor and staff great ,wish I had more like them. Tells you like it is and still takes time to listen to you. cheers

Dr. Phil Inouye

Dr. Phil Inouye

43 reviews

Latest Rating

I must say among all physians whom I have dealt with, Dr Inouye is the best in all aspects. Not only does he listen to you attentatively but also patiently answer ev... Read more

Dr. Lynn Jennifer Shepherd

Dr. Lynn Jennifer Shepherd

33 reviews

Latest Rating

I would go as far as I say I owe my wife’s life and health to Dr Shepherd. Her appointment is always on time, to the point and answers all the questions. My wife had... Read more

Dr. R. Sahajpal

Dr. R. Sahajpal

31 reviews

Latest Rating

I found Dr. sahajapal to be very professional and forthcoming with information and a management plan that strongly considered my situation.

Dr. Michel Gallant

Dr. Michel Gallant

Outstanding Staff Badge
World Class Punctuality Badge
Exceptionally Helpful Badge
Highly Knowledgeable Badge
25 reviews

Latest Rating

I required Breast reduction due to constant back pain. When asked for a referral to a surgeon in the East end of Ottawa, I was referred to Dr. Gallant. When meeti... Read more

Dr. Eric Neidert

Dr. Eric Neidert

19 reviews

Latest Rating

No people skills - seems to lack empathy and poor communication skills. The nurses where excellent, informative and helpful. Thank God for them.

Dr. Sean Pierre

Dr. Sean Pierre

26 reviews

Latest Rating

Dr. Pierre, is a first class Doctor and Surgeon. He is very personable and has the best "bedside" manner I've ever experienced. He has my full confidence and his rep... Read more

Dr. Mark Charles

Dr. Mark Charles

39 reviews

Latest Rating

Dr. Charles is a professional, talented, kind and patient surgeon. I cannot say enough positive things about him. He did my total replacement knee surgery and I coul... Read more

Dr. Eric Henry

Dr. Eric Henry

41 reviews

Latest Rating

Amazing experience. Highly recommended. I've had no concerns with my visits or with the surgery he performed on me.


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