Susan Reed, M.Ed, COACCPP, Dip IABMCP, RP

4.7 ( 126 reviews )

Staff

Punctuality

Helpfulness

Knowledge

Ratings for Susan Reed, M.Ed, COACCPP, Dip IABMCP, RP

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Very happy to give Susan Reed Therapy 5 stars! An excellent therapist who definitely genuinely cares for her clients. Very happy my freind recommended her and im happy to do the same!! Thank you for all you have helped me acheive.

Submitted Nov. 15, 2021

Susan Reed, M.Ed, COACCPP, Dip IABMCP, RP's response
Thank you for your kind review. We appreciate you taking the time to do this and are pleased to hear your experience with Susan Reed Therapy. has been so positive. Practice Manager.

Submitted Jan. 25, 2022

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

I saw Susan for 6 visits and cant wait to see her again in the new year once my insurance renews. Excellent therapist and a great practice. 5 stars! See next year! :)

Submitted Oct. 25, 2021

Susan Reed, M.Ed, COACCPP, Dip IABMCP, RP's response
Thank you for your review. We are happy to hear your appointments have been so beneficial. Practice Manager, Susan Reed Therapy.

Submitted Nov. 3, 2021

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Love Susan Reed. Recommended by my best friend and I am so happy she did! My only issue is she doesn't work weekends which makes it kind of tough but her receptionist managed to find me a 6pm appointment time which he said he will guarantee for me as long I need it which works pretty well. Happy to give 5 stars all round!

Submitted Aug. 29, 2021

Susan Reed, M.Ed, COACCPP, Dip IABMCP, RP's response
Thank you for your kind review. You are correct we do not open over the weekend but do offer a wide range of appointment times during the week. Once a client has an appointment time/day/frequency set we guarantee that slot moving forward until the client decides otherwise. This insures continuity of treatment. We also offer flexible ad hoc options.

Practice Manager, Susan Reed Therapy.

Submitted Sept. 9, 2021

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

I was recently looking to get an emergency same day appointment for my adult daughter who was having what i thought was some sort of panic attack. Although there were no appointments available that daye Susans receptionist spent over 30 minutes on the phone with me. Very compationate and also extremely knowledgeable. He talked me through some actions I should take, offered me details of lots of other resources and most of all gave me loads of reassurance that I was doing all the right things and that my daughter would get the help she needed by reaching out to the places he told me about. He even called me back the next day to find out how if I had found the help we needed. Its rare to find a business that spends so much quality time with a person in need without even a hint of charging! Thank you thank you thank you! I will forsure be looking at setting up some non emergancy appointments in the near future but felt I had to share my experience. This really is a great practice and resource even tho i havnt even met Susan Reed yet!

Submitted Aug. 19, 2021

Susan Reed, M.Ed, COACCPP, Dip IABMCP, RP's response
Thank you so much for your review. I do remember your call last week. Although we do have to run our practice as a "business", both Susan and I recognize that when someone reaches out to us we have a responsibility to offer as much help and support as we can even if our clinic is full. I was glad to hear that things have settled down now. You can reach me Mon-Thurs 9am-12pm and 4pm-7pm should you wish to follow up and look at availability moving forward. Thanks again for sharing your experience. Practice Manager, Susan Reed Therapy.

Submitted Aug. 19, 2021

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

I am so happy to have found Susan. Really amazing therapist and a great practice. Definitely giving a 5 star rating. Just wish I had found her sooner!

Submitted Aug. 4, 2021

Susan Reed, M.Ed, COACCPP, Dip IABMCP, RP's response
Thank you for your kind review. It is good to hear you happy with your appointments and your interaction with the practice. Practice Manager, Susan Reed Therapy.

Submitted Aug. 5, 2021

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Very happy to give Susan and her practice 5 stars. Every appointment I have is very productive and Susan makes sure I am moving forward each and every time I talk with her. Great therapist and great practice!

Submitted May 19, 2021

Susan Reed, M.Ed, COACCPP, Dip IABMCP, RP's response
Thank you for your kind review. While Susan and I do not discuss client details or cases I am aware she spends quite a bit of time outside of appointments doing prep work and research on behalf of our clients. Its good to hear you are happy with your progress.

Practice Manager, Susan Reed Therapy.

Submitted May 20, 2021

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Without Susans help, compassion and insight I would not be coping during this pandemic. After my appointments I feel grounded, less anxious and have much more positive outlook about my future. Thank you, thank you, thank you!

Submitted March 16, 2021

Susan Reed, M.Ed, COACCPP, Dip IABMCP, RP's response
Thank you for your review. We are finding the levels of anxiety, depression, domestice violence and coercive control are among many mental health and relationship issues on the increase during this pandemic. Susan is activly keeping upto date with the latest reseach, therapies and other tools to enamble her to help our clients through this most difficult of times. We hope everyone is able to access the help they need. Please feel free to contact our office even if it is just for free advice or help in accessing other services. Practice Manager, Susan Reed Therapy.

Submitted March 16, 2021

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

It took me a while just to make the call but I am so very glad I did. Without Susans help I was really struggling. Although I still have bad days, just knowing she is there is enough sometimes. Rather than just sit and listen to me Susan actually engages and offers real advice, shares extraordinary knowledge and holds me to account for my actions. Susan is warm and caring yet firm and direct with me when I need it. I highly recommend Susan.

Submitted Feb. 18, 2021

Susan Reed, M.Ed, COACCPP, Dip IABMCP, RP's response
Thank you for your kind review. We are pleased you are fiding our service so helpful. Practice Manager, Susan Reed Therapy.

Submitted March 16, 2021

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Without doubt Susan will be my 'lifetime' therapist. I have tried two others in the past who just seemed to want to sit and listen without actually helping me move forward. Susan is in a very different league. While she does listen, she actually has strategies, adivise and offers excellent solutions as I try to work through my issue (which I do not wish to divulge). As a bonus her office manager actually answers the phone and is there to help with my bookings and insurance. Also saved me quite a bit of money dealing with my provider trying to underpay me. Thank you Susan and happy new year!

Submitted Jan. 5, 2021

Susan Reed, M.Ed, COACCPP, Dip IABMCP, RP's response
Thank you for your kind review. We read all reviews and appreciate the feedback.

Submitted Jan. 5, 2021

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Susan has been an inspiration and a god send for me during this pandemic. Thank you!!

Submitted Nov. 16, 2020

Susan Reed, M.Ed, COACCPP, Dip IABMCP, RP's response
Thank you for your review and feedback. We really do appreciate it.
Practice Manager, Susan Reed Therapy.

Submitted Nov. 23, 2020

Facility Affiliations


Susan Reed, M.Ed, COACCPP, Dip IABMCP, RP's Credentials

Accepting New Patients

Yes, this doctor is accepting new patients

Biography

Counselling Psychology and is a member of the The Ontario Association of Consultants, Counsellors, Psychometrists and Psychotherapists. She works in full-time private practice, providing cognitive-behavioural therapy to individuals and couples. Susan is a Diplomate in both Psychotherapy and Counseling with the International Academy of Behavioral Medicine, Counseling and Psychotherapy; and a clinical member of the Collage of Registered Psychotherapists of Ontario. Susan also has extensive experience working with Employee Assistance Programs and in Rehabilitation. Her areas of interest include anxiety, depression, relationship and sexual issues, pain management, and parenting concerns. Susan’s professional style is warm, supportive, and engaging. Her commitment to her clients is to remain current and offer the most effective strategies and interventions possible. As such, Susan can often be found taking courses and involved in professional development activities.

Languages

  • English
  • French

Insurance accepted by this Doctor

Other patients have successfully used these insurance providers, please call the Doctor's office to find out if your insurance plan is accepted.
Great West
Green Shield Insurance
Manulife Financial