Rate Hospital for Sick Children
Ratings for Hospital for Sick Children
The worst I have a full out argument with one of the so calld MD on shift, room full of nurses sitting at a desk on the phones doing bleep all talking about other patients while they have patients in waiting rooms, very very sad. Doctors and nurses all in it for the money. I would rather take my child to another country before going back to sick kids.
Unfortunately for my family there was a terrible misdiagnosis which will have lifetime consequences for my child. The fact they are a monster corporation makes them untouchable and the misdiagnosed victim without even a file or record to seek help somewhere else. They wouldn't take responsibility and in fact one of the specialists blamed the matter on me being late, as if he had no records of our previous visit to the emergency department just four hours before, when my child was sent back home with meds for something other than what he needed. I wish good luck to the kids being treated by these specialists.
For a hospital that claims to provide the ‘very best service’ for sick kids the hospital FAILED us to the full extent. We had a requisition for a fetus MRI of the brain that was very time sensitive per our doctor and accordingly we were referred/sent to Sick Kids. Here’s the various checkpoints where the administration of this hospital completely and utterly FAILED us. 1. We had to chase down the hospital for the confirmation of our appointment as they never reached out to us for days past the time we were told we would be contacted. 2. We showed up to the hospital 45 minutes early to ensure we are on time and ready. Upon arrival we were tossed around to 6 different offices/labs within the hospital BY THE HOSPITAL STAFF before they were able to figure out who is doing the MRI at which point we were now 15 minutes late as we had to search this hospital for an entire hour. 3. It took 25 minutes for the receptionist that had already seen us standing at the counter to acknowledge our presence and give us the necessary forms to fill which she FAILED as she provided us with the incorrect forms and so we had to redo the process from scratch. 4. Post the MRI we were advised the results would be sent to our doctor within 3-5 business days. On day 8 and after 10 UNANSWERED voicemails with relevant staff or departments (from business day 6 and 7) we were finally able to get a hold of someone at this hospital. 5. The staff informed us (Claimed) that the results had been sent back to our doctor after a single business day only for her to retract and swallow her word and say “Actually they’re still here as we didn’t have your doctor’s contact info” .. Now we’re not sure how they could not have this info when every requisition form sent out has the Doctor’s office info attached to it .. or why anyone at this hospital could’ve taken many different steps to rectify this between business day 1 to 8 where our results were simply sitting on someone’s desk. 6. The staff noted above refused to take the doctor’s info and requested WE contact our doctor so they can then contact Sick Kids and provide their info AGAIN .. talk about Bureaucracy .. Big banners hanging in the hospital say how they’ve collected over 600 million dollars and yet it seems they don’t have a dime worth of an idea as to how this delicate business needs to be administered….
The medical personnel is dedicated to their job and they have a good tracking of the treatment. However, there are too many doctors and nurses you interact with, and the feeling to taking care is lost. The dossage of the treatment was incorrect two times in a month. However, we're greatfull to get help.
Doctors at Hospital for Sick Children
Dr. Glen Van Arsdell's Latest Rating
Gifted medical doctor that is a real treasure for Canada, children and health. A gentlman, a scholar and leader in his field.