Dr. Malak Abu Shakra has helped me greatly over the past few years. She helped me increase my confidence and to build positive habits in challenging situations in my life.

Submitted April 7, 2023

Where do I begin? I have nothing but good things to say about Dr. Malak and her team. I first saw Dr. Malak in September 2022 because I was struggling with returning to school as an adult and was feeling lost, btw wanting to start a family and pursuing further education.

Dr. Malak created a safe and comforting virtual environment. She has a compassionate, gentle and effective approach. She listens attentively, provides insightful feedback, and challenges me when necessary, which has helped me better understand myself and my situation. She is very knowledgeable and has helped me identify my deep-rooted issues. In addition to identifying issues, she helped me create plans and provided tips on how I can better manage my life. Meeting Dr. Malak has changed my outlook on life and I highly recommend her. She is honestly the most genuinely kind person and so inspiring.

Valerie is excellent. She was quick to start the process of booking an initial appointment. Val is responsive to emails (less than 24 hours) to any schedule changes and forms to be signed. Invoicing came immediately after the session and made the process for insurance submission seamless.

Submitted March 20, 2023

Dr Malak is very professional, understanding and knowledgeable. She is a therapist who is logical, smart and provides grounded solutions. She is someone who can engage in intellectual discussions about mental health issues instead of providing bland cook-cutter responses. The office and appointments set ups are run in a very professional manner, as Val provides amazing support. Val is very responsive and provides all the support needed to make booking, payment, invoicing all very easy.

Submitted March 14, 2023

I've known Dr. Malak for several years, both pre and post covid. Even though I hadn't seen her in a while, she remembered all the details from our earlier discussions. This is despite not having access to our notes from the previous clinic! Her memory is fantastic! She cares a lot about you and stays invested in improving your situation.

She is extremely easy to work with, very punctual and caring. She makes it easy to open up and share your concerns without any judgment. I can say that thanks to her help my mental health has drastically improved! She creates effective plans and provides useful techniques you can add to your tool belt for life. So that you can stay on track, even on your own! She has helped me see things from different perspectives, sometimes even turning my worldview upside down. Her ability to guide you toward where you need to go without overstepping any boundaries is truly remarkable!

Her team is also amazing, and the online platform is easy to use. Booking, cancellations and invoicing are quick and convenient!

Submitted March 5, 2023

Dr. Malak is amazing!!! I'm very grateful for her incredible support through a very difficult period in my life. She is without question the best psychologist I have ever worked with. The professionalism extends her staff as well. A huge thank you for all that you've done for me :) I'd highly recommend to anyone - she's the best after all!!

Submitted Feb. 8, 2023

I am a Family Physician and have the ongoing good fortune to work collaboratively with Dr. Abu Shakra. My experience with Malak can be characterized as an optimal multi disciplinary approach to health care. Once required patient consents are obtained, our serial patient centric discussions have undeniably afforded better outcomes. I can not praise her work ethic, empathy and accessibility high enough. My patients receive a level of attention and care that gives me the faith and confidence to continuously recommend Malak. I see from this website that she is rated #1 out of 225 listed Toronto psychologists and I whole heartedly understand why.

Submitted Dec. 23, 2022

I am very grateful to Dr. Malak; she is not only knowledgeable as a psychologist but also so pleasant to work with. I have seen many therapists over the years, but only Dr. Malak was able to find the problem was with my long term depression and find me a way to heal. She listens well to every little thing I mention and sets a course for a conversation during sessions. Although it might seem a session itself is not long enough, but she always manages to make them work for me, leaving me with a hope and helpful work that I can do. Don't waste your time on looking for anyone else. I promise after only a few sessions with her, you will see how good she is and start feeling positive about healing. Rating her 100 out of 5!

Submitted Dec. 17, 2022

Dr. Malak has been an absolutely incredible psychologist. I have noticed a genuine positive change in my life since initially meeting with her and I can confidently say she has improved my mental health. She cares so much about her patients and is very reassuring. She creates plans that are effective and I have made so much progress with my mental health because of her useful advice and strategies. She is so kind and I love talking to her. I always finish my sessions feeling so much better and more hopeful. Would very highly recommend her!

Submitted Dec. 5, 2022

Dr. Malak is hands-down the best psychologist that I have had the pleasure of seeing (and I have seen many over the years). What immediately stood out to me was her supreme memory. She is so invested in your story and perspective towards life that, despite rarely writing down notes, she is able to recall the specific details of your situation. This results in each session feeling like an extension of the previous one. Her insights and leading questions are ALWAYS poignant and enable you to realize truths about your life that have been latent within your subconscious mind for many years. 5 stars. No one is better.

Submitted Dec. 3, 2022

I've been a client of Dr. Malak's since December 2020, right when my depression symptoms activated (due to the pandemic). Since then, she has been helping me navigate my mind and put words to describe those feelings and thoughts, which helps me process and understand what happens to me. I am no stranger to anxiety and depression and have seen other Psychologists in the past. Dr. Malak is incredibly smart, kind and thoughtful. She is very professional and has created and environment where I can share anything I need to. She has been helping me deal with the grief due to the death of my brother, he decided to end his life and the event was (and is) very traumatic for me. I have gone from feeling completely numb and unhopeful about life to wanting (and feeling that I deserve) to enjoy my existence and be loved by others. Words can't express my gratitude towards her. I would highly recommend her. Her admin team is excellent as well, Valerie is on top of all and is a very sweet person, it makes it very easy to deal with bookings, invoicing, etc.

Submitted Nov. 29, 2022