Dr. Charles Metcalfe

4.6 ( 56 reviews )

Staff

Punctuality

Helpfulness

Knowledge

Ratings for Dr. Charles Metcalfe

4
Staff
5
Punctuality
4
Helpfulness
5
Knowledge

A BIG THANK YOU!
Dr C Metcalfe was kind punctual and informative in explaining my opperation.
From his office staff to Dr C phoning my family with an update a fine young man.
He even tolerated my bad jokes. If ever need to see another Urologist he would be my first call.
Regards
Don

Submitted March 22, 2024

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Dr. Metcalfe somehow does it all- talented/skilled surgeon, but on top of that nicest doctor ive ever met- he is quick but very efficient. Saved me from my cancer and cares for me so much during my follow up.

Submitted March 8, 2024

5
Staff
5
Punctuality
1
Helpfulness
5
Knowledge

Dr Metcalfe is an extremely knowledgable surgeon and will get the job done in the end... however...

I recently had Kidney stone surgery and had a major concern of mine. I told the nurses and the anesthesiologist about it and they told me to please relay this information to the doctor. I spoke to the doctor that the drug Tramadol didnt work last time I was in the hospital when a large kidney stone broke off and they had to give me two shots of hydromorphone for my pain. Before I was able to finish my story by saying that Tramadol didnt work and if I could just get something a little stronger (didn't care what it was). He immediately cut me off and I quote, "No, I'm not giving you that" and walked out of the room. All because he heard the word hydromorphone, which wasn't even what I was asking because I wasn't finished telling my story/concern.

After the surgery I had a permanent stent in me for a month and was in excruciating pain everytime I peed. Lots of blood. The doctor didn't prescribe antibiotics afterwards which ended up giving me an infection ontop of it all. Had to go to a separate clinic for antibiotics which cleared up the infection.

After the month passed, I had to do a kidney stone surgery part 2. I personally let the doctor know about my unbearable stent pain and how much it hurt and that I was really concerned about the temporary stent pain as well. He dismissed it.

Once part 2 surgery was finished, i was left with the temporary stent in me which means not only the same pain as before, but also a string pulling up and down through your urethra AND having to pull the 10-15in (25-38cm) stent out through your urethra after a few days. The pain was unbelievably excruciating.

The doctor didn't prescribe me ANY pain medication this time even thought he knew I was going to be in a much more painful situation than before.

Personally, I want to be able to take 1-2 painkillers a day but because of this ordeal, I was forced to take about 12 extra tylenols and advils per day.

If you ever have any medication/medical concerns or issues, please do not go through this doctor as he will not listen to you and you will most likely end up back at a hospital to speak to an actual doctor who will listen, look at your charts, and give you the proper attention to your medical needs.

Thank you Dr Metcalfe for making me scream and cry in excruciating pain from the stents and infection, all due to not listening to my concerns.

Next time if someone has a concern, listen to a patient fully before interrupting them. You are incredibly knowledgable but don't let your ego judge your work ethic.

Submitted Jan. 22, 2024

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

I have been to a lot of doctors in my life (unfortunately) but never have I met a doctor/surgeon who cares so much about his patients.
Gifted surgeon, huge heart. Blessed,

Submitted Jan. 7, 2024

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Dr. Metcalfe has taken care of me for 5 years now. Best care I could ever ask for.
I am cancer free and he is always able to listen to me and really cares, very thoughtful.

Submitted Sept. 15, 2023

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Another urologist sent me to him for huge stone surgery.
Could not have gone better.
Home next day- pain for 3 years gone.
Such great doctor , great surgery.
We thank him.

Submitted Aug. 21, 2023

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Treated my dad like his own family- took away his cancer. all gone- and we are blessed.
Office was very accommodating knowing how busy he and the office is, we understand and are grateful.

Submitted Aug. 17, 2023

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

I won't whine about the little things. I needed immediate attention for prostate cancer and I got a surgery date within 2 weeks. The staff at the clinic and the hospital were very attentive and considerate. Communication with Dr. Metcalfe was brief and to the point and I appreciate that. No reprimand about my own negligence and denial, just get the job done . My thanks to all involved and I pray for a longer life to still be thankful.

Submitted Aug. 4, 2023

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Dr. Metcalfe is so genuine- and has great sense of humor. He diagnosed my cancer and walked me through each step- he saved my life- and gives me such hope for the future now I have beat it!!!

Submitted July 24, 2023

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

We are so lucky in Calgary to have a urologist like Dr. Metcalfe. He treated me and my family like his own.
Skilled cancer surgeon and so impressed with bedside manner.
Thanks for everything you do. Thanks Doc.

Submitted July 11, 2023

Facility Affiliations


Dr. Charles Metcalfe's Credentials

Accepting New Patients

No, this doctor is not accepting new patients