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Rockyview General Hospital

Rockyview General Hospital

Hospital
65 reviews

Rate Rockyview General Hospital

Cleanliness
Facilities
Services
Value

Ratings for Rockyview General Hospital

3
Cleanliness
1
Facilities
1
Services
1
Value

I had a 7 hour wait in the emergency room while suffering from a severe asthma attack. None of the staff seemed to care, and I felt let down by the system. They did not treat their patients like people or customers, but rather just a number. No one seemed remotely interested in helping all the suffering patients writings. A woman beside me started crying for an hour and not a single staff member came to see if she was ok. Everyone praises Canada's public health care, but the rocky view is a testimony to abolish that entire system.

flag | Submitted May 7, 2018

4
Cleanliness
1
Facilities
1
Services
1
Value

Zero star. Broken rib after a labor yoo bunch of cr*p idiots. My wife was telling the nurses and doctors that she feels a horrible pain in the ribs area, the doctors and nurses said: oh that could be normal after a labor. 2 days later went to the family doctor and she suggested an X-Ray and finally the X-Ray showed a broken rib!

flag | Submitted May 1, 2018

4
Cleanliness
4
Facilities
5
Services
4
Value

Had a great experience at the rockyview last weekend. Thank you for your hard work.

flag | Submitted April 24, 2018

4
Cleanliness
3
Facilities
2
Services
5
Value

I went in for what I believe was acute pancreatitis. I'd had extreme pain all night in my abdomen and went to the doctor as soon as their office was open in the morning. He referred me to the hospital. When I got to emerg, there was no line at triage. I was in a great deal of pain but the nurses looked at me and said "someone will be with you in a moment" then they turned and began discussing their plans for the weekend. After about a minute they said goodbye and one left. The other turned to help me. I was blown away by the amazing lack of any kind of customer service mindset this demonstrated. I work in a bar and I'm far more motivated to get people drinks than these nurses were to help a person in pain. Unbelievable. The doctors and nurses that I dealt with after triage were very helpful, although the entire process took about 10 hours, with plenty of waiting.

flag | Submitted March 28, 2018

1
Cleanliness
1
Facilities
1
Services
1
Value

I WONDER IF MANAGERS OR THE HOSPITAL DIRECTOR OR THE MAIN PERSON INCHARGE OF THE ROCKY VIE HOSPITAL CARE ENOUGH TO READ THE BAD REVIEWS THE PEOPLE WITH BAD EXPERIENCES THAT EITHER AT THE HOSPITAL OR THE EMERGENCY ROOM HAVE GONE THROUGH BECAUSE OF THE LACK OF CONSIDERATION OF EITHER NURSES OR DOCTORS, WHO EITHER ARE RUDE BY NATURE OR IGNORANT PRETENDING TO KNOW WHAT THEY ARE DOING AS PROFESIONALS, BUT FAILING TO DELIVER EFICIENT CARE. YOU SEE DIRECTOR OF THIS HOSPITAL , THAT IS THE BOTTOM LINE....I HAPPENED TO BE IN THE EMERGENCY ROOM THIS LAST WEEKEN OF MARCH 10Th... AND IAM DISAPOINTED AT THE LACK OF CONSIDERATION OF MANY PEOPLE WORKING FOR THIS HOSPITAL, WASTING THEIR TIME AROUND AN ON TOP OF IT WHILE I SUFERED FROM A PAINFUL CONDITION... THEY SEND ME HOME IGNORANTS OF WHAT WAS CAUSING IT!... SERIOUSLY?... HOW MUCH MONEY IS GOVERNMENT PAYING ALL OF THIS STAFF WHO NO BODY CLOSELY CHECK TO MAKE SURE THEY ARE NICE OR INCONSIDERATE TO THE GENERAL PUBLIC OR DELIVERING THE SERVICE THEY ARE SUPOSE TO WITH KINDNESS AND RESPECT.... WHO IS IN CHARGE OF THIS HOSPITAL?.... DO YOU REALLY CARE?... OR WHO CARES!

flag | Submitted March 12, 2018

3
Cleanliness
1
Facilities
1
Services
2
Value

This hospital was fine during the stay, other then a few miscommunications with nurses. The real problem was after my grandfather passed and we were home, we received a call saying they still had it. Told us they had a week before passing it onto the lost and found, but when we returned a few days later to pick it up it was gone. No one knows where it is, now we've lost a very sentimental object.

flag | Submitted February 20, 2018

5
Cleanliness
5
Facilities
5
Services
5
Value

An excellent ER, good location and uplifting surroundings.

flag | Submitted February 12, 2018

5
Cleanliness
4
Facilities
4
Services
4
Value

It’s a great displeasure when you have to go to a hospital for any type of surgery. It is however a pleasure when you go to Rockyview General to have that surgery done. I was admitted to Rockyview General on Thursday Feb. 8,2018 and was under the care of Dr. Kawakami and his team. Dr. Kawakami’s team is very professional and dedicated. After getting moved from recovery to my room, I experienced one of the most dedicated nurses I’ve ever had taking care of me. Nurse Erica, you have all of the characteristics of a great nurse. Keep up the good work. Thanks, Elmo Sheppard

flag | Submitted February 9, 2018

3
Cleanliness
1
Facilities
1
Services
3
Value

I have not seen the OB yet and I am already anxious about them. I called the clinic because I had not heard from them 4 days after my doctor referred me on an urgent time sensitive issue. I told the person who answered the phone I will call them until I get the answer, she told me that they had procedures and they will call me once the doctor looks at it. The aggravating thing was them calling my doctor to threaten not to take my case if I call them. The arrogance of a health care professional who is supposed to be understanding and reassuring.

flag | Submitted December 6, 2017

1
Cleanliness
1
Facilities
1
Services
1
Value

not impressed awful treatment from nurses not good , racist , discrimination . no quality health care for all nationalities . wake up people its wrong to miss treat babies like hello go check your babies at mid night shift at Rocky View NICU general hospital . its like a ghost town in the nicu at mid night hour . omg the cries I still hear them plz pray the babies all around the world.

flag | Submitted December 2, 2017

Doctors at Rockyview General Hospital

Dr. Mark Haugrud

Dr. Mark Haugrud

78 reviews

Latest Rating

Had a breast reduction 15 years ago and still love them!! Can’t wait to come back for another procedure now that I’m all done having my kids!!

Dr. Jeffrey Way

Dr. Jeffrey Way

40 reviews

Latest Rating

The nicest, funniest man who puts you at ease with his wonderful nerdy sense of humor.

Dr. Robert J. Herget

Dr. Robert J. Herget

36 reviews

Latest Rating

Cannot say enough good things about him. Been seeing him my whole life. He delivered me as a baby. And 22 years later my husband and I now both see him. Very kind ma... Read more

Dr. Daran L. Austen

Dr. Daran L. Austen

41 reviews

Latest Rating

Dr. Austen is fantastic and his staff are always very kind and helpful.

Dr. Kelly A. Young

Dr. Kelly A. Young

33 reviews

Latest Rating

Dr. Young was an awesome document. He was a very busy man but always took the time necessary. One of a kind.

Dr. Martin Duffy

Dr. Martin Duffy

43 reviews

Latest Rating

Doctor Duffy is relaxed, knowledgeable and personable. He made my visit enjoyable.

Dr. Mustafa Esmail

Dr. Mustafa Esmail

13 reviews

Latest Rating

Dr tejani referred me to dr. Esmail for wisdom tooth removal and I must say I went in a little nervous but he removed all four successfully and the healing was absol... Read more

Dr. James A. Stone

Dr. James A. Stone

16 reviews

Latest Rating

Im sure the Dr is polite. Have friend with congestive heart failure. Has become anorexic. Advice from Dr Stone (eat more, gain weight) I feel you will keep focusing ... Read more

Dr. Amin Kherani

Dr. Amin Kherani

43 reviews

Latest Rating

I can not say enough about Dr. Kherani and his team. I was referred from out of town for retinal detachment, was seen and treated right away. So far surgery has gon... Read more

Dr. R. Neil Hagerman

Dr. R. Neil Hagerman

15 reviews

Latest Rating

Educates you prior to surgery on the complete procedure. What to expect and what not to expect! Knowledgeable and trustworthy. I put my complete trust in his gifted... Read more


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