Dr. Susan Gail Margolis

3.3 ( 4 reviews )

Ratings for Dr. Susan Gail Margolis

1
Staff
2
Punctuality
3
Helpfulness
3
Knowledge

I was a patient of a few years at the time of this writing, who at this point will no longer be going to this doctor. This is also the first time I have ever written a review for anything- that is how strongly I feel about this.

Dr. Margolis herself individually is a good doctor- helpful, patient, and takes her time to answer any questions you may have. Her personal experience and advice as a physician is not in question.

However, her supporting staff (technicians + office/billing staff) is absolutely terrible. I was billed a substantial dollar amount for services not rendered, and the office staff and Dr. Margolis herself told me the issue would be taken care of. However, after a period of several months, the issue was never resolved, even after multiple in-office visits and assurances, and subsequent phone calls. The bill for services not rendered ended up with a collections agency, at which point I was forced to pay the bill out of my own pocket, with no follow-up from the office of Dr. Margolis.

Just a terrible experience. I do not how her office is able to get away with this. After seeing some of the other reviews on here, this does not appear to be an isolated incident.

I would therefore definitely recommend to anyone reading this to go someplace else.

Submitted Nov. 20, 2018

1
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

Very likeable physician but office is a bit of a mess and the doctor is too rushed to be competent.

Submitted Aug. 9, 2015

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Dr Margolis is a wonderful opthamologist. An experienced, consummate professional who knows her craft well, yet a very personable and approachable, warm, and caring human being. My husband and I both wear eye glasses and have been seeing Dr. Margolis for our annual check-ups and prescriptions for over 15 years (since the late 90s). Furthermore, she has solved a few 'ocular mysteries' by giving concrete advice not found elsewhere and recommended our current optician whom we are extremely happy with and have now been using for approximately 8 years. Very very happy!
I am receiving absolutely no favors for saying this. In fact, I am currently awaiting the bill from my last visit. Just a very satisfied long time customer. You'll be in great hands!
(Please note: now at Murray Hill Medical Group, 323 E. 34th st, 4th fl)

Submitted Nov. 21, 2014

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Dr. Margolis is the wonder woman of corneal surgery; she has been my doctor for 18 years. And each time I leave her, it’s with a smile. She has the patience of a saint with the professionalism beyond the scope of most physicians. Dr. Margolis made a legally blind woman, see how beautiful the world and Doc truly is an externally and especially internally. She exceeds any ratings on this website’s chart. And as for her staff, they are wonderful and top billing in every category!

Submitted April 16, 2013


Dr. Susan Gail Margolis' Credentials

Accepting New Patients

Yes, this doctor is accepting new patients

Education

  • State University Of New York Health Science Center Of Syracuse (Grad. 1987)
  • SUNY Upstate Medical University Coll of Medicine