Rate K-W (Fairway) Urgent Care Clinic
Ratings for K-W (Fairway) Urgent Care Clinic
This is the closest care clinic to me and terrible. They wait is endless and the Dr pretty much treat you like a number. The last time my daughter had terrible abdominal pain. We waited well over 2 hrs to be seen and ended up going to ER. She had appendectomy. Dr at the clinic couldn't see that. I doubt that he would when he asked that she did X-ray there. He actually advised that we go home but I just couldn't.
I go to this clinic often since it's close to my home, and it's where my doctor assigns me to get bloodwork Now most times when I get there, there's not much of a wait, the head nurse is lovely (she's a strict lady, but she definitely cares) and most of the staff is pretty good. Now I have a severe fear of needles, I have veins that are small and roll easily, i've been told this by multiple doctors, I live with it. But when flobotomists don't listen it becomes a nightmare. The first time I went there, the nurse was great and she really put me at ease despite my anxiety, she taked to me, she was distracting, and super super friendly (I dont remember her name but she had sweet tattoos) but the next time the nurse refused to listen to me, and when she saw I was nervous made me go in to another room (which made me more nervous- I always bring my friend who is really good with medical since her own mom is a nurse, and I like knowing she's close when I have bloodwork being done), I told her i wouldnt pass out Ive nevr passed out, I just need to get it over and done with and i'll be fine, and she wouldnt listen. she made me lay in the bed to do bloodwork on my left arm- after I told her that it's usually done in my right- and she stuck the needle in my arm SEVERAL TIMES before hitting a vein, and she walked away. I was sweating, shaking and scared. When she returned and no blood had been drawn she said that it would go faster if I just calemd down- I told her I couldnt help it, I have a fear of needles, and she continues to tell me to calm down getting incresingly frustrated and short with me. After about five minutes of this needle being in my arm doing nothing she akes it out and leaves again, she says she cant do this and brings back in another nurse. Who sticks me in the same arm- on the first try at least. At this point, I'm crying and shaking and I cant handle it- i feel like I'm going to vomit from fear. It shouldnt take this long- and then- my saviour walks in. The head nurse comes in and the other two start complaining that they cant get me to relax long enough to take my blood, and that it's not working and that they dont know what to do. The head nurse takes five secconds- asks me about which arm it's usually done in, has me lay the other way, puts it in right the first time, draws the blood and gives me several bandaids for my injection areas. She leaves and the first nurse tells me I have to lay down or I might pass out when I get up but I left anyways I wanst staying. A five minute procedure should NOT have taken 30 minutes. Had they just listened to me in the first place it wouldnt be a problem. Since that time I have only ever had one other good nurse- so their rotation is rediculous. I'm not going there for bloodwork anymore
First time i visited that place in February 2014, i walked in with a bad knee pain and it was swollen very much. After 3 hours of waiting, the doctor saw me for 5 minutes and told me to come back when the swelling is gone. 3 weeks later, i came back. the knee was not swollen anymore, but still hurt. The doctor did an X-ray and told me everything was OK. He told me "It'll go away". I came back again in July, because the pain was NOT going away. They did a second x-ray. Told me everything was normal and Dr.Kim told me he has a diagnosis: i have a muscle problem and should do squats 30 times 3 times a day and sent me away. i came back in September saying that things got worse since i have been doing the squats. So they FINALLY sent a referral for an MRI. Guess what? i have a torn meniscus and some other issues! that was in November 2014. NOW, January 2015- i developed pain in my other knee and still YET to see a specialist. Canada health system sucks!