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Grand River

Grand River

Hospital
32 reviews
Unavailable
Unavailable

Rate Grand River

Cleanliness
Facilities
Services
Value

Ratings for Grand River

4
Cleanliness
4
Facilities
5
Services
5
Value

Nursing care was exceptional! Caring and giving and knowledgeable about the emotional issues attached to the physical problems. Everyone works hard and i felt well cared for by the doctors and nurses and the different department personal.

flag | Submitted April 1, 2018

3
Cleanliness
3
Facilities
1
Services
3
Value

The wait time in ER sucks. Always has here. not enough staff to deal with the volume.

flag | Submitted March 19, 2018

1
Cleanliness
3
Facilities
2
Services
1
Value

Taken to ER - first time I've been to this hospital and I hope I never go back. The ER department is overburdened and therefore chaotic. There is a definite lack of cleanliness at the facility and that needs to be corrected immediately. The bathroom was disgusting and very few times did I see the sheets be changed between patients on the emergency beds. The ER doctor was good but the nurses were overworked. It was the lack of cleanliness that was most disturbing.

flag | Submitted March 12, 2018

2
Cleanliness
1
Facilities
1
Services
1
Value

We were given a YouTube channel and sent on our way without any diagnostic testing!! Saw another doctor and were ordered xrays and an MRI! Extremely disheartening. Staff were not friendly or helpful.

flag | Submitted March 9, 2018

2
Cleanliness
2
Facilities
1
Services
3
Value

Nurses are extremely rude and insensitive to patients needs and pain, asking to see my dr he won’t show up tell I go to his office , they don’t give u medicine on time , dirty and such bad food you won’t be able to smell it . Sharing rooms with people suppose to be in single rooms especially when they ware dipper . Unbelievable Ignoring for patients

flag | Submitted February 24, 2018

1
Cleanliness
1
Facilities
1
Services
1
Value

Nurses are extremely rude and insensitive to patients needs and pain, extremely long waits hours range between 4-7 hrs. I saw a nurse shushing a patients who was experiencing pain and another nurse asking a mother to remove her toddler (patient)from a stretcher because nurse needs it. don't go there avoid this hospital until it is closed or our complaints is heard by responsible people. I hope all of the staff get fired and be substituted with more experienced , knowledgeable staff.

flag | Submitted December 30, 2017

2
Cleanliness
1
Facilities
1
Services
1
Value

Father was prescribed 14 medications during his lengthy stay at grand river waiting for a long term care bed. He was practically a comatose zombie. Nurses said it was his disease progressing. They didn't want to deal with him - injected him with Hydromorph on a regular basis for causing trouble despite the fact he could barely walk. Could never find the dr - we would wait for hours for his arrival only to be told he wasn't coming to the floor! Moved father in law to long term care, where with less staff they got him down to 4 medications! Father could eat on his own and expressed some joy until his passing. Would never, ever go to grand river for care. I can't believe my taxes support this place.

flag | Submitted November 15, 2017

2
Cleanliness
1
Facilities
1
Services
1
Value

I have witnessed, the poor medical treatment or service in the mental health department system!! As I got numerous report from patient, explaining to me how the doctor or nurses do there task! From base on what I heard from patients, if you have disobey any of the right from being in mental health system they will add more time for you to be there and feeds you more medicine! And if the patient misbhave or or mess up, the doctor will force you back, to do the same medical procedure.. That right there is not curing mental health issues!! It provoking patient more angry with the system because the doctors are simply repeating the method instead of help fixing the problems! Simply example method, That these doctor are using are, is like a kindergarten class, if a child misbehave you get a time out and eat some candy! And if that same child act up again the teacher would do the same methods or procedure So please take this matter seriously before calling yourself a doctor!!

flag | Submitted November 4, 2017

3
Cleanliness
3
Facilities
3
Services
2
Value

I had the sad experience to visit the ER and be admitted as a patient in December 2015. Was admitted to the oncology ward even though I do not have cancer (no one bothered to clarify that fact, so I was left wondering). In the eight days I was a patient I was not once offered to be washed. Not once. I was also asked to be administered my own suppository with two broken ribs. Grand River offers the worst nurses ever. The doctor I was given could not even manage to discharge me with a line of communication. When I proceeded to become sick again I went straight to St. Mary's hospital where I recieved the highest level of care. I'm traumatized by the care I did not receive being admitted into this hospital. The nurses here should be given sensitivity training.

flag | Submitted November 1, 2017

5
Cleanliness
5
Facilities
4
Services
5
Value

I spent 6 weeks in the Mental Health Unit and found that the nurses and counselors to be very helpful. Even though I did not see my Psychiatrist often, I knew that they worked as a team and that all information gathered about my progress was given to the Doctor. If someone is having difficulty with mental health issues, I would highly recommend that either yourself or your child/family member be admitted to this Unit for evaluation.

flag | Submitted June 13, 2017

Doctors at Grand River

Dr. Tom Hupel

Dr. Tom Hupel

51 reviews

Latest Rating

Dr .Hupel is everything a patient who is scared and in pain needs! Three surgeries with him and I was extremely pleased with his care and ability to do all he could... Read more

Dr. John Heintzman

Dr. John Heintzman

11 reviews

Latest Rating

Dr.Heintzman is incredibly helpful and aware . He is always willing to work with my daughter and listen to our concerns and offer solutions outside of medication . V... Read more

Dr. John Vanderkooy

Dr. John Vanderkooy

7 reviews

Latest Rating

when i was admitted to the hospital for depression and suicidal ideation and stayed in the mental health unit, i was given dr vanderkooy. the first time i saw him he... Read more

Dr. Ravneet Juneja

Dr. Ravneet Juneja

9 reviews

Latest Rating

Staff was friendly. The doctor was 30 mins late for my appointment. He was rude and cruel. Didn't listen to what I have to say. Probably the worst experience of my l... Read more


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