I was a little worried about one of my teeth being more sensitive than all others. Dr Dao provided me with a lot of information before performing the treatment and reassured me it was nothing to be worried about. I never felt rushed during the treatment, and a couple of months after the treatment, my teeth still feel great.

Submitted Nov. 5, 2020

Fantastic team!
Bearbrook Dental has been great to us. We've joined the practice about a year ago and never looked back. Dr. Dao and his team are always there to help and they take the time to listen to our concerns. I had a tooth that was painful and needed a root canal. I was terrified but he reassured me and took his time to make sure I would not feel anything.
Everything was explained to me from risks to costs before starting the procedure.
My tooth feels great now! I highly recommend Dr. Dao and Marianne. They always make you feel comfortable and work great together.

Submitted Nov. 5, 2019

Dr. Dao has been wonderful to our family. We’ve been at Bearbrook Dental for many years and have always had excellent service from the team. Everyone goes above and beyond to help us.

The treatment options were clearly laid out and explained in details. Dr. Dao took the time to further explain each treatment option and the cost with the office manager.

The treatment were painless. I had to have an extraction done and did not feel a thing. He is very gentle in his approach to surgery.

We love our assistant Marianne as well and would not want anyone else besides her and Dr. Dao for our dental needs.

We strongly recommend him to our friends and family and will be coming back knowing we are in great hands!

Submitted Nov. 5, 2019

Dr Dao did not tell me that he was performing any additional services or needed steps that would add to the cost. The tooth that I originally went in to have done had already been root canaled and did not need freezing, but he'd already used the freezing by the time I told him that. He should have already known that. Apparently there was another "small" cavity on the same side that needed filled, but he never mentioned it until after the freezing was done.



The "small" filling was over $200 that was unplanned when I went in. He did tell me about it but there was no mention of how much it would cost. I've made it very clear that I do not have coverage -- we even came up with a plan for what to do when my benefits do kick in -- yet it seemed inconsequential to him. The post and incision were not mentioned either. I'd have opted to have only one of the fillings done if I'd known. The final bill was twice as much as the first estimate I was given.



This is not the first time Dr Dao has had no issue with adding to a bill without consulting with the patient. In the spring, I went in for a filling, came out with over $200 bill and nothing but Xrays done. No explanation or plan.



Another point I'd like to raise is that Dr Dao is very rough. It has come up before but I've never mentioned it. Today, however, I had both Dr Dao and Marianne jostling my head around trying to get something to fit. I also got poked in the nose with tools and elbowed in the head by both doctor and assistant throughout the process.

Submitted Oct. 20, 2016