Ratings for Sian Phillips

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

We have been seeing Dr. Phillips for many years now. (~7? Time flies.)

She has been tremendously helpful, but individually, and for our family as a whole. We have recommended her often. I was surprised to see the mixed ratings here. Of course, I can only speak to our experiences, but I cannot imagine a better fit for us our our family. (And she was not the only/first expert we connected with.)

Submitted May 9, 2023

3
Staff
3
Punctuality
1
Helpfulness
1
Knowledge

I saw sian as recommended by CAS, when I was around 10. She was extremely uncaring and non knowledgeable about the things I was experiencing. She often dismissed the signs of mental illnesses I later found out I had, including gender dysphoria. She often tried to force me to forgive when I wasn’t ready, instead of offering help to understand. Do not bring your children to this place, they will leave upset and emotionally stunted.

Submitted March 28, 2020

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

We saw Sian for 2 of our children for various reasons and could not speak more highly of her and her staff. She helped us through some pretty tough times, making us stronger as a family unit. She is very professional and is very skilled individual. The kids were so comfortable with Sian and her staff. We felt so at ease in each visit. Phone calls or texts were always returned very promptly. People are lucky to cross paths with her. We absolutely love her.

Submitted March 10, 2020

1
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

Similar to the last reviewer, it would be nice to get to talk with someone. You can leave a message but no one calls you back. They should say on their voice mail if they are not returning phone calls because of some reason. Its rude.

Submitted April 4, 2019

1
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

Extremely unprofessional. I have left messages every few months for over a year now with no call backs. We are a struggling military family, and our children are suffering. I have been referred to Dr. Phillips, so I wanted to connect with her or one of her students, but with my phone messages being ignored, not only does this make me feel sad I am not important enough to simply return my phone call, I'm afraid her office is too busy to care for new patients.

Submitted March 17, 2019

1
Staff
2
Punctuality
1
Helpfulness
3
Knowledge

hello- my husband and I saw Dr. phillips for help with our daughter. She was often late and at one appointment was approximately 30 mins late. she then proceeded to take a personal call during our appointment and then charged us the full amount. I found that very unprofessional.
Her approach was not helpful and frankly I found it to be more detrimental to our situation. She came across as cold and unfeeling. she was not able to establish any kind of rapport with my daughter. often I felt it was left up to us to direct the session. All in all a very disappointing experience.

Submitted Oct. 1, 2018

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Great doctor, has helped us tremendously with our family.

Submitted March 7, 2016

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

I was really surprised to see some of the negative ratings for Dr. Phillips. We found her to be incredibly insightful, not only with regard to our child, but also to the dynamics of our family. In trying to improve our child's future and our relationship with her, it was necessary to accept some difficult facts and recognise our own role in our child's situation. That wasn't easy. I can only guess that others have found it even harder.

Submitted Dec. 8, 2014

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Dr. Philips has a way of communicating with teenagers, she makes them feel understood and that their feelings are important. She helped us with our 13 year old boy and he left saying she "gets me". He was a different person after sessions with Sian.

Submitted Oct. 22, 2014

1
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

Had a very scarring experience with Dr. Philips. I found her to be arrogant and uninterested in finding a long term workable solution for my family and I. As others have said, tearing family a part was her only solution.

Submitted May 10, 2014

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