Dr. Jason Rivers

4.3 ( 93 reviews )

Staff

Punctuality

Helpfulness

Knowledge

Ratings for Dr. Jason Rivers

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

I highly recommend Dr. Rivers. He is extremely knowledgeable, has amazing skill and aesthetic, and is a genuinely nice person. I’ve been seeing him for cosmetic procedures and am very happy with the results. His staff seem to enjoy working there too.

Submitted Aug. 5, 2022

3
Staff
3
Punctuality
2
Helpfulness
3
Knowledge

More interested in peddling his own cosmetic line rather than treating a real medical issue. I thought my bad rash was shingles. Dr Rivers refused to swab it. Instead, Dr Rivers very cleverly tried to to sneak in a big sell on his overpriced skin moisturizer. Never said I was worried about wrinkles or having soft side. Wanted him to look at my rash & determine the cause but he didn't care. Dr Rivers wanted to sell me a tiny bottle of face cream for about $80.

Submitted March 27, 2024

Patient's update
It is unfortunate that you had a negative experience which must have happened some time before 2023. Please understand that diseases progress and don’t always appear in their classic state at all time points - hence things can be missed. That said, I always attempt to do my best and as many patients will attest, I do not “peddle”. However, I do recommend treatments (including skin care products) that I believe may be beneficial to the patient. As you did not contact the clinic after your experience and as I can’t identify you from this review, please give my clinic a call at 7783310830 so that I may better understand your ongoing concerns. I take your feedback very seriously and always strive to provide the best patient care to my patients.

Submitted April 4, 2024

1
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

(This happened a long time ago and I'm not looking to resolve this but writing this incase certain future patients want to hear)
I went in was dismissed, not even offered the most Joe blown basic treatment, no apology and turned away. I don't joke or lie this is actually a true story. Professionally be careful in general who you pick as a physician (it matters).

Submitted Nov. 17, 2023

Patient's update
Thank you for your feedback and I am sorry your experience at our clinic was less than stellar. We want every patient who visits Pacific Derm to feel they have been listened to and that their issues have been addressed – whenever possible. There are times when patients do not need or may not be candidates for medical or aesthetic interventions. If so, I try to provide the reasons why. This is an ethical way to minimize potentially costly treatments when they are not required. As indicated by you, your negative experience occurred some time ago and you did not provide details of the issue, so it is hard for me to know what went wrong. As such, I would appreciate the opportunity to discuss your situation and learn how to improve my communication skills. Please give me a call at 778-3310830 should you wish, because patient care is paramount to me.

Submitted Nov. 27, 2023

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

I have been a patient of Dr. Rivers for close to 15 years. As you would expect, he is exceptionally talented, experienced and well-regarded in his field, but he is also extremely patient, kind, and consistently patient-focused. He is committed to helping you look and feel your best, while maintaining a natural, fresh, “less is more” aesthetic. I trust him fully and completely. Bonus points for always saying hi to my dog Henry in Pacific Spirit!

Submitted March 22, 2023

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Amazing caring has so much knowledge and expertise!!! Would highly recommend Dr. Rivers !

Submitted March 22, 2023

5
Staff
4
Punctuality
5
Helpfulness
5
Knowledge

Dr. Rivers has been my dermatologist for many years and I value and trust his judgement. He's very easy to talk with and explains fully.

Submitted Jan. 25, 2023

5
Staff
4
Punctuality
5
Helpfulness
5
Knowledge

Dr. Rivers is amazing -simply the best in Vancouver. I had gone to another doc for under eye filler (he even has trademarked it) and his incredible Instagram pics lured me in. Long story short, I was left with Tyndall effect (very swollen and bluish tint under one eye especially). It looked awful and I had spent $1,700 for it. Saw Dr. Rivers yesterday, who dissolved part of the filler and it already looks the way it should have looked from the other "Insta famous" doc. Dr. Rivers had actually told me before I saw the other doc that I didn't need filler under my eye. Lesson learned. Will NEVER see anyone else or trust my face to anyone else-Dr. Rivers is friendly, humble, incredibly talented and will never advice you get something you don't need. I've had Botox and filler with him in the past (6 years I've been his patient), and I always look natural and refreshed. Do yourself a favour and go to the best, and don't fall for the lure of other docs out there. Dr. R does not need a flashy IG account, but will always deliver for his patients. Thank you Dr. Rivers for fixing this awful mistake!

Submitted Dec. 22, 2022

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Excellent! I've seen 2 other dermatologists who offered me nothing. Dr. Rivers did amazing work; painless, and perfect, scarless results. He and and his staff are personable, knowledgeable, experienced and professional. I wouldn't go anywhere else.

Submitted Oct. 6, 2022

1
Staff
3
Punctuality
1
Helpfulness
1
Knowledge

I do not agree with most of the comments here. I was not impressed at all with this doctor. The first time I went to see him, he was very charming. He told me that he was the best and promised I’d be more than satisfied. I was not happy with the procedure he did for me and when I tried to speak with him about it he was very rude, defensive, and could not take any criticism. He appeared annoyed that I was not there to pay for another procedure. I will not be going back to this doctor.

Submitted June 13, 2022

Dr. Jason Rivers' response
I am sorry you had a negative experience at our clinic. I do apologize if I appeared impolite or unprofessional in any manner during our encounter. Trying to be receptive and attentive to my patients has been my fashion for over 30 years and therefore, I am always receptive to honest and constructive criticism so that I and my staff may improve delivery of health care to patients. I am certainly not perfect and have never suggested in my career that I am "the best". This is why I regularly attend and speak at meetings - to learn more so that I can help my patients to the best of my ability. I do always try my best, but in this situation I apparently fell short of the mark. As for paying, if a patient does not require a treatment I will regularly advise them to save their money for something else that they can utilize for themselves or their families.

Submitted Aug. 18, 2022

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Truly the best dermatologist out there. Highly knowledgeable and caring. Highly recommend!

Submitted Feb. 20, 2022

Facility Affiliations


Dr. Jason Rivers' Credentials

Accepting New Patients

Yes, this doctor is accepting new patients

Biography

Jason K. Rivers, MD, FRCPC, FAAD Dr. Jason Rivers is a Clinical Professor of dermatology and past director of the dermatology residency program at the Department of Dermatology and Skin Science, University of British Columbia. He has lectured and published extensively on skin cancer and devoted significant efforts to research and collaboration on various government and industry-sponsored initiatives in prevention and treatment. Dr. Rivers practices medical and aesthetic dermatology at Pacific Dermaesthetics in downtown Vancouver and is the developer and founder of Riversol Skin Care. His dedication to excellence in patient care and clinical skills has earned him recognition by being the recipient of Canada’s “Best Doctors” award for a number of years. For his volunteer efforts and contributions, he was awarded the Canadian Dermatology Association's Award of Merit in 2016. Dr. Rivers demonstrates a genuine enthusiasm for writing and research, culminating in literary contributions of more than 150 articles and book chapters. He is Editor Emeritus of the Journal of Cutaneous Medicine and Surgery, the official publication of the Canadian Dermatology Association. He is the current President of the Acne and Rosacea Society of Canada and the immediate Past President of the Canadian Society for Dermatologic Surgery. Furthermore, Dr. Rivers has been an expert peer-reviewer or editorial board member for major dermatology journals, including the British Journal of Dermatology, Journal of the American Academy of Dermatology, and JAMA Dermatology (formerly Archives of Dermatology). Dr. Rivers has been a primary investigator for numerous clinical studies in both medical and aesthetic dermatology, including psoriasis, actinic keratosis, skin cancer, neuromuscular blocking agents, injectable fillers, and non-invasive body contouring with both Coolsculpting and Liposonix.

Languages

  • English

Education

  • University of London (Grad. 1986)
  • University of Sydney (Grad. 1990)
  • Université d'Ottawa University of Ottawa (Grad. 1981)
  • New York University (Grad. 1988)
  • University of Toronto (Grad. 1977)

Other Specialties

Areas of Expertise

  • Botox
  • Skin cancer
  • Melanoma
  • Rosacea
  • Laser resurfacing
  • Acne

Awards & Recognitions

  • Canadian Dermatology Association Award of Merit
  • Canadian Dermatology Association President's Cup
  • Best Doctors in Canada

Publications & Research