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 Yaletown Medical Clinic

Yaletown Medical Clinic

Urgent-care
16 reviews

Rate Yaletown Medical Clinic

Cleanliness
Facilities
Services
Value

Ratings for Yaletown Medical Clinic

4
Cleanliness
4
Facilities
2
Services
1
Value

Uncaring feel from all staff and doctor. Not interested in you or your medical issues. Only seem to care about $ and getting you outbid the door as quickly as possible.

flag | Submitted September 7, 2019

5
Cleanliness
5
Facilities
5
Services
5
Value

Loved the care they gave me and the care they took with others.

flag | Submitted June 7, 2019

3
Cleanliness
2
Facilities
1
Services
1
Value

New in town. I phoned this clinic before their opening time and left a message to say that I was experiencing cardiac arrhythmia/atrial fibrillation and would be there when they opened. I mistook the address so was there 10 minutes later than planned, and there were already several people waiting. Two receptionists looked blankly at me and were unconcerned that they either hadn't picked up messages, or that they couldn't remember hearing mine. Apparently phoning and leaving a message for an urgent appointment doesn't work. Well, dear reader, I expressed some surprise over this, and I think they took exception. They registered me, asking me no details about and showing no interest in my atrial fibrillation, and then I waited. Everyone already waiting was seen. Then a man who came in after me was seen. It's now 40 minutes. Then another man who came in after me was sent in. So I approached the desk and pointed this out, to be told with a smug firm smile that that man had come in before me and gone away again and now was back, and I would be next, but that if it was that urgent I should go to the hospital. No mention of my phoned-in appointment. I said, "Do you know what cardiac arrhythmia is?" At which point a man on his way out the door said, "You have cardiac arrhythmia? This is urgent. She should be seen at once." So then they woke a bit and the doctor saw me. He took pulse and BP but no ECG, examined my meds, did not read my cardiologist's notes, told me that they couldn't cardiovert me at the clinic, but as I was a bit stabilized now he wouldn't call an ambulance and I should go to Emergency at the hospital if it continued. He was fine, I think, except for the failure to do an ECG--but maybe they don't have ECG equipment either. Next time I won't bother with this clinic for anything heart-related. Or indeed anything at all serious.

flag | Submitted February 15, 2019

5
Cleanliness
5
Facilities
5
Services
5
Value

New to the neighbourhood. My OB was out of office I had a maternity issue. I was in and out in less than an hour and found Dr. Wong to be a perfect combination of thorough + efficient. I will not hesitate to go back in the future.

Submitted February 12, 2019

5
Cleanliness
5
Facilities
5
Services
5
Value

Dr. Rezvani is very professional , knowledgeable and respectful. very nice receptionist and clean clinic. You will be seen as walk in patients so fast. They will let you know if it may takes time to see doctors, so we can come back. I recommend this clinic doctors working there. I will go more there.

flag | Submitted November 12, 2018

3
Cleanliness
3
Facilities
1
Services
1
Value

Dr. Hassam is incompetent, doesn't actively listen, doesn't ever follow up on his admin staff who neglect to follow up on urgent life threatening medical referrals in a system with long line ups. Mainland clinic around the corner in Yaletown is far more professional with good front office staff and the doctors over there listen to their patients actively.

flag | Submitted April 5, 2018

4
Cleanliness
4
Facilities
4
Services
4
Value

Dr Rezvani is great- he is professional and a good listener. He was very helpful and I found myself very much at ease dealing with him.

flag | Submitted March 3, 2018

5
Cleanliness
4
Facilities
4
Services
5
Value

Very clean and professional clinic. Very good staff and Doctors. I was happy with Dr Rezvani who helped me a lot , very professional. Good listener and given me professional advise.

flag | Submitted July 27, 2017

5
Cleanliness
5
Facilities
4
Services
5
Value

Great clinic! Sometimes the wait time can be long but I don't see that as the clinics fault.

flag | Submitted July 23, 2017

2
Cleanliness
2
Facilities
1
Services
1
Value

The clinic staff are extremely rude. They also lack a system and frequently miss sending referrals and booking specialist appointments.

flag | Submitted May 29, 2017

Doctors at Yaletown Medical Clinic

We don't currently know which doctors work at this location.

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