Rate St Pauls
Ratings for St Pauls
I was tortured in one of those rooms for a hole night, very cold and very sick, with UTI, insufficient blankets,food on the floor, is extremely degrading, and all because I ask about my medication, what a waiste of tax payers money, these hospital units are nothing more than jails and the stuff/nurses infringes on your human rights every step of the way. Also the security guards where excessively violent, I oppose no resistance what so ever, Went like a lamb to the slutter, felt like in the old Comunist regim. What a shame for our province is the Mental Health ACT
Living in the middle between St. Pauls and VGH, I always choose St. Pauls if I require an ER visit for an episodic problem. They treat you like an individual, rather than just a number in the queue. And I've never waited more than an hour an a half to be seen, unlike VGH which regularly has an 8 hour wait for my eldetly relatives. The St. Pauls ER doctors really know their stuff and knew right away what the diagnosis was but still did a CT to be thorough. Used to go to UBC hospital because it has a nicer facility without the waiting area full of severely addicted and mentally ill homeless people. But UBC mis-diagnosed me without any kind proper investigation. St. Pauls has the ER expertise to deal with regular conditions as well as the specialized needs of the homeless. It can be distressing being in the same waiting area as the homeless patients, but it can also be a way of breaking down barriers because one time I had a conversation with the homeless guy next to me which made me appreciate that unkempt people with dirty clothes and matted hair are just as human as any of us.
The staff at St.Paul's are working in a sub-optimum environment but have a skill set that makes up for the poor facilities. The staff exhibit a dedication to patient care and reception of family and friends that does not rival any other hospital in the Lower Mainland. I have received nothing but optimal medical care ( I refuse to talk about the horrendous food), and psychological support that patients may need during long and arduous procedures and recovery. Kudos to this crew, who know how to make the most of their experience, dedication and convictions. I certainly would not have survived without your help and intervention, but most of all, thank you for looking after my family, who needed (and received) your support. I am forever in your debt
I recently had tendon transfer surgery and spent 12 days in care. The first night post surgery was spent in a large room next to recovery as the hospital was full. At 2am the OR went into use for a heart transplant. Thee team made tremendous noise and our nurse asked them to quet down twice. i had to use a bedpan and while removing the nurse tipped it,leaving me in a wet bed and gown until the following day. I was given a room the next morning. Unfortunately it was a troublesome roommate. The floor staff were aware of this individual and began to look for another room so I could recover properly. My surgeon visited me but didn't look at my arm. A few days I was moved to the orthopoedic floor. After a week's stay I was told I was healthy enough to go home. At this time I hadn't seen my surgeon and was heavily medicated. I said I woouldn't leave unless my surgeon agreed. He stated I had to have my arm splinted and home support had to be in place. The social worker told me it was too costly to keep me as the room was $1600/daily. This us despite having MSP! I was told I'd be splinted Friday,then Tuesday. Tuesday came around and I was told to return the next day because the clinic was busy. I'm physically disabled so that was virtually impossible. My cast fell off so I was rushed to the hand clinic. A splint was hastily made and my discharge was set for the following day. At this time I was still awaiting confirmation of home support. At discharge I was given a sheet of paper confirming y follow up and told home support would be in touch with a care time. I didn't recieve a call so i rang the floor the day after discharge to ask for a contact # and to report my splint was digging into my wrist stitches. I was told to see my GP or have home support fix it because I wasn't getting a new one. I suffered until my follow up. The attending nurse noticed the dents in my hand and bicep from the splint and alerted doctors. After an hour I had the splint fixed. I felt abandoned. The majority of nurses are very caring but extremely busy. In my 12 day stay my hair was shampooed once. Upon having a bowel movement they do a quick dry wipe which results in dirty gowns and bedsheets. I also had a doctor disrespect me because my surgeon hadn't told me how long I'd be in hospital. The food is atrocious and a slice of cheese pizza is $4.95 in the 4th floor cafe! Very clean facility
I had my daughter at St. Paul's hospital and I had such an amazing stay while I recovered from my C-section. The staff could not do enough for us all. We actually got teary-eyed when it was time to leave. The rooms are nice and big, on suite bathroom with big tub with jets! I can not recommended St.Paul's highly enough
The staff were busy and irritable but one of a receptionist of ENT clinic, Hosanna was very rude and aggressive. She was suddenly exploded , accused me and slam the door. OMG. She shouldn't work at hospital to treat patients. However, receptionists in ENT resident clinic were nice and helpful.