Rate St. Paul's Hospital
Ratings for St. Paul's Hospital
Very impressive functional hospital. Recently had day surgery for a lower bowel condition. The hospital was extremely busy with many surgical patients. Staff processed a great amount of paperwork in an efficient, watchful and respectful manner. Certainly I felt a great kindness and attention to my needs in spite of a crowded staging area. Moving on towards the operating rooms various professionals were very clear, direct and stubborn to ensure you had a complete understanding of the procedures. The operating theatre was spotless and blankets used to cover you were heated. Staff was attentive , calm and watchful. The recovery process in the afternoon was similar to the morning - questions answered, nothing was too much trouble. I started at 6:30 am and left at 4:30 pm. A lot of moving parts to coordinate, a lot of checking, rechecking and trying to get a clear picture so mistakes would be avoided, throughout which staff made the adjustments to achieve professionalism I felt their kindness and dedication.
I had a surgery at Saint Paul and I also went to ER once. Every time I was treated very well. The doctors, ambulance staff and nurses were great. They need to upgrade the building. I think St. Paul Hospital should stay there forever because is the only hospital in West end busy area. In case of earthquake, storm, fire or bus traffic is impossible to get fast to Terminal Ave.
The first night I went into the ER for a high fever, i was taken care of right away with amazing nurses and Doctor. I got called to go back the next day for more antibiotics because a blood bacteria was found. The 2nd day was horrible! The nurse and doctor I had attend to me seemed to care less. I was still running a high fever and headache and asked for some tylenol but was ignored! The Doctor the night before told me to take it every 4hrs no matter what to keep my fever down. I was shivering I was so cold while getting my IV drip. Thankfully the other nurse was off shift and another very nice one took over. She got me a warm blanket and some water right away! Thank you for that. The Hospital is very dirty especially washrooms OMG I am absolutely mortified by this. Cleaner bathrooms anywhere than here. I wont even say what I saw in there. How can a hospital have this dirty of washrooms? Gas stations are cleaner than these. A big thank to staff on my first day though as they were so amazing! Wish they were there on the 2nd day on my visit back there. I have huge respect for healthcare workers as I have a few in my family.
This is a very old hospital that certainly needs to be replaced. That said my experiences with St Paul's are very positive. Staff constantly stops if you are trying to find your way and directs you to where you need to be, that includes nursing staff, maintenance and support staff. I've just had a major surgery at St Paul's and I am so grateful I had the opportunity to be treated here. Right from the admitting clerk thru to recovery and being released I was treated with kindness and respect. Recovery nurses are particularly lovely, very kind and quick to respond to any discomfort. I even found the food pretty decent, food that was supposed to be hot was hot and what was supposed to be cold was cold. This is a very busy inner city hospital looking after a high amount of disinfranchised clientele so I think they face a great deal more challenges than most hospitals. That they manage to remain caring and kind is to their credit. Thank you for the excellent care.
Doctors at St. Paul's Hospital
Dr. Tamim Umran's Latest Rating
Dr. Umran did the surgery on my mom's knee . We couln't be happier
Dr. Jack Amar's Latest Rating
Dr Amar is a very amazing Doctor. Actually spends the time explaining the procedure to you and you can ask any questions you like. Very impressed
Dr. Jian Ye's Latest Rating
He is the best doctor. God bless him, he saved my life.
Dr. Robert Irvine's Latest Rating
Five Gold Stars! Dr Irvine is one of the best MDs I’ve ever been referred to. Knowledge, bedside manner and team management for my surgery was second to none.