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St. Paul's Hospital

St. Paul's Hospital

Hospital
55 reviews

Rate St. Paul's Hospital

Cleanliness
Facilities
Services
Value

Ratings for St. Paul's Hospital

5
Cleanliness
5
Facilities
5
Services
5
Value

This is a very old hospital that certainly needs to be replaced. That said my experiences with St Paul's are very positive. Staff constantly stops if you are trying to find your way and directs you to where you need to be, that includes nursing staff, maintenance and support staff. I've just had a major surgery at St Paul's and I am so grateful I had the opportunity to be treated here. Right from the admitting clerk thru to recovery and being released I was treated with kindness and respect. Recovery nurses are particularly lovely, very kind and quick to respond to any discomfort. I even found the food pretty decent, food that was supposed to be hot was hot and what was supposed to be cold was cold. This is a very busy inner city hospital looking after a high amount of disinfranchised clientele so I think they face a great deal more challenges than most hospitals. That they manage to remain caring and kind is to their credit. Thank you for the excellent care.

flag | Submitted July 11, 2018

1
Cleanliness
1
Facilities
1
Services
1
Value

St.pauls is a prison. Its a hospital that needs to shut down the their ER its awful, snooty staff and needs a government review.

flag | Submitted June 9, 2018

1
Cleanliness
1
Facilities
2
Services
1
Value

horrible experience. will never return to this hospital.

flag | Submitted May 11, 2018

1
Cleanliness
1
Facilities
1
Services
2
Value

I had worst experience ever during my hospitalized at St. Paul’s Hospital. I felt my life exposed to danger. At the end, I begged them to release me out from the hospital after the major surgery. I even didn’t want to stay there for a second. As soon as I arrived my home, I took shower and dispose all clothes I wore at the hospital and still I felt I’m so contaminated from the hospital environment. They seriously and immediately need improve their system and procedure.

flag | Submitted April 6, 2018

1
Cleanliness
1
Facilities
1
Services
1
Value

A horrendous dump!!!!! A filthy, disgusting, crumbling environment! Who knows what unintended diseases you could pick up in this dump! RUDE, RACIST doctors who are incredibly unhelpful with patients, and take no responsibility for anything! This includes the administrative staff! Administrative procedures and waiting times that may be suitable for the 19th century, but boggle the mind naturally in the 21st century! No wonder this armpit of the medical establishment has a such a horrible reputation! And people in Canada have the NERVE to make jokes about the American Healthcare system. because they don't guarantee healthcare for all?!?!? So the incompetent that exists here is that much better?!?!? Are you serious!?!? AVOID THIS DUMP IF YOU VALUE YOUR LIFE!

flag | Submitted April 4, 2018

1
Cleanliness
1
Facilities
1
Services
1
Value

I hate, hate this hospital. Cleanliness 0 Services 0 I was tortured in one of those rooms for a hole night, very cold and very sick, with UTI, insufficient blankets,food on the floor, is extremely degrading, and all because I ask about my medication. I am a disable patient with a very grave, recent medical history and post liver transplant for approx. 6 years. Code white was call ad-hoc on me and I was treated violently and worst then a criminal, what a waiste of tax payers money, these hospital units are nothing more than jails and the stuff/nurses infringes on your human rights every step of the way. Also the security guards where excessively violent, I oppose no resistance what so ever, Went like a lamb to the slutter, felt like in the old Comunist regim. What a shame for our province is the Mental Health ACT

flag | Submitted January 6, 2018

1
Cleanliness
1
Facilities
1
Services
3
Value

I had orthopoedic surgery in June. After a 2 hour surgery I was admitted to recovery where I was given a warm blanket for 10 minutesvandtold I had to share since there was only 1 in the ward. This is after being in a cold OR and shivering. After 3 hours I was told there weren't any rooms available in the wards so I'd be spending the night in recovery along with 3 other patients. I was served 2 small pieces of breaded fish for dinner despite my fear ofba fish allergy. I was told all food outlets were closed so I took my chances. I was later given a bedpan and nurses spilled some into my bed. My sheets weren't changed until the following day once I moved to a floor. In the middle of the night there was a heart transplant next to recovery so we were subjected to lots of noise despite our nurse requesting the team to keep it down. In the morning I was transferred to the surgery floor. My roommate was an older man who either swore or screamed. He used his call bell every 2 minutes and talked to his Ipad at night. I was fortunate to have my hair washed once. After a few days my surgeon's resident became aware of the situation and had me moved to the orthopoedic floor. The staff was wonderful but overworked. I had to ask my mom to shower me. The water was lukewarm. After 9 days after my surgery I was told by te social worker and my occupational therapist to ready for discharge. I hadn't seen my surgeon at this point and told them that until I was out of cast and splinted I couldn't leave, I reminded them I was to receive home support upon discarge. My surgeon refused to sign the pape rso I spent 12 days in total. I had a doctor yell at me for not having a set discharge plan. Because the facility is downtown there are a lot of high patients wandering about. There are also a large amount of violent incidents so you can count on not sleeping fitfully. I was finally splinted after my caste fell off but the splint cut into my stitches. I called the unit after discharge and was told to have my GP fix it. The occupational therapist had told my home support not to bathe me until August but I was able to change that. During my first check up the attendingsurgeons were quite upset about my splint and sent me to get resplinted. The orthotist didn't take any suggestions into concern and made his own style. Needless to say the splint spent more time under my bed than on. Once I contacted the patient relations and informed them about the rude doctor I was advised a month later he was spoken to. I later inquired about my discharge procedure and was told I could meet the ward team after my upcoming surgery. Fortunately for me I had day surgery. If you can try to get your meals ordered or brought tin, I lost 10lbs in 12 days. Parking is a disgrace as well so have visotors use transit or taxi. Quite often on rainy days the lot is full, overflow is half block away in the alley. No free Wifi either, buy fatbot for $20. Lots of room for improvement. Talented staff but definitely needs new facility.

flag | Submitted December 10, 2017

4
Cleanliness
5
Facilities
5
Services
5
Value

I have been picked up and admitted to ER since I had fever and temperature that wouldn't drop, it was Sunday and we are new to Vancouver and couldn't find any nearby walk-in clinic or a doctor who was working. Paramedics and everyone that had to deal with me were incredibly understanding, gentle and caring, and I am really surprised and grateful for that. Since I had a high temperature and had been dizzy, I didn't remember any of their names (and I am embarrassed because of it) so I am unable to recommend anyone in particular. However, being the cleaning freak that I am, I did notice some garbage (used disposable coffee cups and stuff like that) in the visitor waiting area, but for this (and am more apalled for it) the fault lies with the visitors' behaviour, not with the cleaning staff (one can never clean as fast as some people can make a mess). I hope there's a camera in there and that such behaviour is punished!

flag | Submitted November 14, 2017

3
Cleanliness
3
Facilities
1
Services
2
Value

Seems starved of resources to have enough staff. Can't keep up. Communication with those waiting in ER needs work.

flag | Submitted October 31, 2017

5
Cleanliness
5
Facilities
5
Services
5
Value

Amazing team of individuals at St.Paul's. 9 day stay under the supervision and recent diagnosis of UC with Dr. Greg Rosenfeld. I owe him so much and cannot say enough on the level of care I received at St. Paul's from the doctors, to nurses, to custodians, to food prep etc.........It is a huge undertaking by so many and I thank you all.

flag | Submitted October 24, 2017

Doctors at St. Paul's Hospital

Dr. Tamim Umran

Dr. Tamim Umran

Outstanding Staff Badge
World Class Punctuality Badge
Exceptionally Helpful Badge
Highly Knowledgeable Badge
56 reviews

Latest Rating

Great personality and excellent surgeon. He gives personal attention to patients and treats them with respect.

Dr. Andrew Ignaszewski

Dr. Andrew Ignaszewski

34 reviews

Latest Rating

I have had the privilege of his care and services for over 15 years ! I can not express my appreciation sincerely enough or appropriate ! Excellence is the only wor... Read more

Dr. Jack Amar

Dr. Jack Amar

63 reviews

Latest Rating

My mom has been seeing him for years. He is so amazing and i feel she so calm knowing he is on top of everything and she is in such good hands. Wish all specialists ... Read more

Dr. Jian Ye

Dr. Jian Ye

21 reviews

Latest Rating

He is the best doctor. God bless him, he saved my life.

Dr. Manoj Raval

Dr. Manoj Raval

32 reviews

Latest Rating

All doctors can learn from Dr. Raval about dedication to patients. He called me on a weekend because he was worried about my cat scan results, and wanted to make su... Read more

Dr. Amin Javer

Dr. Amin Javer

81 reviews

Latest Rating

Absolutely by far the best Dr to have in your corner. Kind, caring but foremost the best in his field and I've seen many. Dr. Javer its only day 1 post op for me and... Read more

Dr. Nancy Mitenko

Dr. Nancy Mitenko

68 reviews

Latest Rating

Absolutely the best. I cannot say enough great things about her and her team. I’m grateful forever.

Dr. Robert Irvine

Dr. Robert Irvine

51 reviews

Latest Rating

There's not enough words I can say to explain how great and supportive Dr. Irvine has been through a difficult time for my family. He has gone above and beyond to en... Read more

Dr. Lawrence Halparin

Dr. Lawrence Halparin

30 reviews

Latest Rating

Dr. Halparin is retired and he is deeply missed. He was the best!

Dr. Adrienne Melck

Dr. Adrienne Melck

24 reviews

Latest Rating

Very impressed with her knowledge and her beautiful Soul, i am super greatful to have had her as a surgen.


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