Dr. Yvonne Dorothea Verbeeten, Retired

3.4 ( 47 reviews )

Dr. John Gannage

Virtual Visits

61 reviews

TOP RATED FOR

Staff

Punctuality

Helpfulness

Knowledge


Ratings for Dr. Yvonne Dorothea Verbeeten, Retired

4
Staff
4
Punctuality
5
Helpfulness
5
Knowledge

Dr. Verbeeten is knowledgeable, caring and provides the type of service she would want for herself and her family. She has the right connections and has always been able to obtain great referrals for specialized appointments. She is surely missed in the day to day office but her replacement is fine.

Submitted July 12, 2018

4
Staff
4
Punctuality
5
Helpfulness
5
Knowledge

Dr. Verbeeten is the most amazing Doctor. she has been taking care of me for the past 20 years. I find her to be very caring, concerned and knowledgeable. She knows what she is doing and will go out of her way. She did that with me, and I will be eternally grateful. I have no problem with the staff. I walk in, check in, I am given papers to fill out, I fill them out, give them back to the staff and I sit down to wait. So, the staff is fine.

Submitted March 3, 2016

5
Staff
2
Punctuality
5
Helpfulness
5
Knowledge

She is a very caring and compassionate doctor who makes you feel very comfortable. She will take time to understand your condition and is thorough in her assessment. It's a very busy office so the wait can be a while but staff are very friendly.

Submitted Aug. 5, 2015

3
Staff
4
Punctuality
5
Helpfulness
5
Knowledge

She is an excellent doctor and diagnosis problems on the spot. She has been my doctor for over 20 odd years and I would not consider another physician. I have/had several serious illnesses and found her thorough and kind. I have extensive experience with other doctors and specialist and would rate her at the top. I also never participate in this sort of thing but I am surprised by some comments.

Submitted May 28, 2015

1
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

Poor knowledge, she does not know what is she doing, horrible experience, never ever back. Lots of mistakes.

Submitted May 1, 2015

3
Staff
2
Punctuality
5
Helpfulness
5
Knowledge

I have cancer and Dr v is my go. She is a thoughtful, thorough advocate for me through my health journey.

Submitted March 2, 2015

1
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

There is not one single thing that works in this office. Dr. Verbeeten is so focused on making money that she doesn't listen to what the patient is saying.
Stay away from this office!

Submitted Feb. 3, 2015

1
Staff
2
Punctuality
2
Helpfulness
3
Knowledge

Staff: Rude, incompetent, rough, sarcastic.
Punctuality: in general all ontario doctors are not punctual. it's part of the system
Helpfulness: Sometimes. If she's having a good day. Otherwise, she is very apathetic.
Knowledge: Somewhat. If she likes you and is having a good day she will dig for it, and find out.
If you are going in for the common cold, ok she's good (but then again so was my grandmother!). If you are going in because you feel that you have a serious problem in your chest, she will dismiss you as you being a neurotic patient. And all this while she's standing up and looking at you with "what are you doing here" or "WTF" look on her face.
I understand now that she is not taking any new patients.

Submitted Oct. 15, 2014

1
Staff
4
Punctuality
5
Helpfulness
5
Knowledge

I have absolutely no complaints about Dr. Verbeeten herself. I think she is caring, knowledgeable, and gives great referrals. She is extremely thorough in her treatment of patients and seems genuinely interested in helping you with any health problem you may have. HOWEVER, her staff leave a lot to be desired. I had the unpleasant experience of being contacted following the completion of some important lab tests to say that the results warranted an in-person review, because they were irregular. No further information was given over the phone, and when I asked for an immediate appointment to review I was told they would simply "call me back" with a date. This was obviously very stressful. TURNS OUT, they had my file confused with someone else, which was only discovered when I had to call THEM because I was tired of waiting for an appointment time. They rarely answer the phone, and take far too long to return a call when you leave messages. I think they have far too many patients.

Submitted June 26, 2014

2
Staff
3
Punctuality
5
Helpfulness
5
Knowledge

Dr. Verbeeten is a fantastic family doctor and looks after my sons as well as myself. If fact, she took it upon herself to visit me in the hospital when they were born and make sure I was ok after the C-section. She is helpful, kind and considerate and has an vast knowledge of medicine. As someone in the health field, it is important to note that patients can be difficult and not always forthcoming or succinct regarding their problems. As House says, everyone lies.

Submitted March 6, 2011

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