Sent a student to do all of our support and didn’t support that student with a challenging situation with our little one which led to a late jaundice diagnosis and a stay in NICU that doctors said could have easily been avoided.
Submitted Feb. 9, 2018
4
Staff
3
Punctuality
1
Helpfulness
1
Knowledge
We found Jackie extremely disconnected and rude! She always had a student doing our appointments and returning her calls even after we asked to speak to her directly. She didn't seem to be very involved in our care.
Sent a student to do all of our support and didn’t support that student with a challenging situation with our little one which led to a late jaundice diagnosis and a stay in NICU that doctors said could have easily been avoided.
Submitted Feb. 9, 2018