Dr. Colleen Adams
Staff
Punctuality
Helpfulness
Knowledge
Colleen M. Whelan, LMT
710 John Adams Street
Vancouver, BC, Canada
97045
710 John Adams Street
Vancouver, BC, Canada
97045
15037227776
http://arbutusortho.com/
I had a teeth scan done here and the assistant was rough and harsh doing my scan. She persisted even when I said it hurt, apologizing but not changing what she was doing. She did say to raise my hand if I felt uncomfortable. When I did due to extreme pain, she did not stop what she was doing and I felt suffocated. I am not sure if this was necessary but feel like it could have been easily avoided. I have never left a dentist appointment in near tears before. The whole time was uncomfortable and quiet. I did not feel valued as a patient. Some staff were friendly and helpful, but I may look into going elsewhere after this experience.
Submitted Dec. 19, 2020