Dr. Clauselle said some things to me in therapy that even my current therapist is appalled at. If youre looking for a therapist I'd suggest looking else where and this is me leaving a nice review and not the one she truly deserves

Submitted Nov. 18, 2022

No one responds to the office number (516) 750-4841 OR (516) 758-1011 that they've used to text messages to clients. I have been waiting for my daughter's evaluation paperwork and have NOT received anything in 1 week. NO ONE RESPONDS. As a mental health office I CANNOT believe the lack of UNPROFESSIONAL & CARELESS behavior regarding the request of this IMPORTANT information about someone's child!!! A complete DISREGARD to basic common courtesy.

Submitted Dec. 9, 2021

Updating my review because more things transpired since I wrote the original one. Also want to make sure I’m as accurate as possible to my experience with this practice.

Overall I did not have a good experience with Child and Family Psychology. Dr. Fox was great, but had issues with billing, reception and Dr. Clauselle.

My very first appointment (after the intake) I got a call that Dr. Dox was running late. Totally fine, that stuff happens. Problem was it was an already a late app. for me (8pm) so I asked reception if I could just reschedule. She seemed annoyed and couldn’t guarantee me that I wouldn’t be charged the late cancellation fee of $90. Strike one. Then during my intake I was asked to pay a copay. I was hesitant bc usually when you have a copay it says so on your card. I obliged anyway giving them the benefit of the doubt. I was told if it turns out I don’t have a copay they’d refund me. Called my insurance before my next app and they confirmed I DON’T have a copay. At my next app when reception asked “how I want to make my copay” I informed her I don’t have one. She said they’d contact the insurance to confirm. Guess they didn’t get a chance bc at my next app they asked me again to make a copay. Now I’m a little annoyed. I was asked at every app after that and they never were able to get ahold of the insurance I guess. Strike two. Next, I was informed that there was an issue with my insurance and was asked if I could contact them to receive an access code they needed to bill. Fine. I did and the insurance said the provider needs to communicate with them, not me. I informed them and didn’t hear anything back until a few hours before my app that evening. Dr. Clauselle said in an email that after several hours on the phone with my insurance it turns out her practice is out of network. At this point I’ve been a client for 6 weeks (side note-I found the practice through my insurance and to their knowledge they do participate). Dr Clauselle asked me to communicate with my insurance to get authorization to continue being treated there and also that she doesn’t want to have to bill me personally for the sessions I’ve already had. Found out from my insurance that would actually be insurance fraud. I showed up that evening for my regular app and reception informed me that I’d have to pay $200 for the session that evening if I wanted to keep it. Strike three. Now I’m furious. I voiced my frustration through a review on google. Dr. Clauselle called me that evening asking again if I’d talk to the insurance company about an authorization form. So I did, once more. Insurance company said again THE PROVIDER HAS TO CONTACT US, NOT YOU. I don’t have access to the information they’d need to get authorization. Anyway, that evening I received a last phone call from Dr. Clauselle which ended in an all out screaming match. She told me she saw the review I posted and she threatened me to remove it. Said I had 48 hours or she would refer it to her legal dept. Hope her legal dept. is going to contact everyone who has negatively reviewed her practice bc there’s quite a few. Check out WeMd, Vitals.com and healthgrades.com and read the rest of the Google reviews. Read reviews on the practice and also the ones for Dr. Renee Clauselle personally. One of the most bizarre, stressful experiences I’ve ever had with a medical professional. I DO NOT RECOMMEND THIS PRACTICE!

Submitted Feb. 1, 2020

This provider, Clauselle, fails to communicate honestly about her level of expertise. She is abusive beyond words and has NO experience or business working in high conflict divorce. This is an actual area of specialization that exists and requires years of focused training. Clauselle may have expertise in some area of her field although NOT high conflict relationships/divorce. Clauselle reports experience in working with high conflict relationships / divorce yet she was easily manipulated by my co-parent to function as his personal "flying monkey " and to use her "expertise" and title for further abuse. She is verbally and emotionally abusive and my recommendation to anyone in a high conflict situation is to audio record your sessions for your own personal safety as proof of the abuse should you decide to make use of her services and later need to seek legal assistance or proof for the licensing board for malpractice. Clauselle, instead of facilitating conflict resolution would use such words/phrases as "Liar" , " not a believable person", " racist" , "you should parent like your spouse " .These labels or phrases were dispensed / assigned liberally toward that client she deemed unworthy of fair treatment and in need of a "lesson". Clauselle took part in a form of retaliatory assault on behalf of the spouse or partner she deemed was being victimized. This type of labeling was absolutely abusive all on its own yet it would be one thing if this at least took place in an individual session where one could defend oneself or ask for further elaboration as to understand her "clinical " conclusions but she did this in the presence of an abusive ex whom was capitalizing on her inexperience and ego to obtain a legally licensed ally whom could provide documented sessions for legal leverage. She drew conclusions without providing equal time to parties and with little to no knowledge of what is involved in a high conflict divorce . Clauselle is completely unaware of how high conflict divorce involves emotional abuse , financial abuse , mental abuse and the use of conflation of lies and truth to create a miasma of misinformation. Clauselle Knows NOTHING of high conflict divorce. Her clinical conclusions were drawn following scattered weekly sessions in a span of possibly thirteen and sixteen weeks. I am thankful that later a high conflict provider was located and retained for services. A provider that was competent and was able to document in writing to the court of my co-parent's significant difficulty with facts and went further to describe his actions as "waging a war against his ex" and was able to literally state ex's reported events as lies. It took this new experienced provider only a few session to understand the dynamics and identify the abuse. Following a year of one weekly session per week she was in very clear understanding of exactly what she was dealing with and was able to confidently communicate to a court what the issues were. I thank goodness for the new provider we eventually settled on following numerous court visits . I am thankful for the new provider and her specific training in this area of high conflict divorce. She was professional, experienced , competent , observant, determined to reach a resolution without further exacerbating circumstances although her resolution goals were not necessarily ones I was fully satisfied with but at least this was an experienced , licensed individual not further causing mental and emotional pain and anguish such as Clauselle. My recommendation to potential clients is to proceed with great caution and assure tangible documentation that can not be disputed. My recommendation to Clauselle is to seek training . Locate an experienced high conflict provider and beg for training before you are sued for malpractice and abuse of your clients. Clauselle is a danger not only to her clients but to herself.

Submitted Dec. 2, 2019

Went in for couples counseling. We did an intake session where we were very clear about what we needed, couples therapy. The second time, we went back the first question that was asked was about co-pays. we made the payment, sat down but when we were brought back for the counseling session we were told that unfortunately they could not help us because the counselor was on maternity leave and they didn't know when they be returning. They then asked if we wanted individual sessions which we declined. Altogether we paid $50 for them to tell us that they could not help us. If that was the case they should have let us know in the intake, definitely before we showed up to the second apt, and most certainly should not have charged us if they knew they were not able to help. It was extremely unprofessional and manipulative. Feeling very used would not recommend.

Submitted May 7, 2019

Poor bedside manners. This physician pretends that she is superior to her patients, and has no true care for her patients. Don't waste your time.

Submitted Aug. 29, 2018

Make sure you are seeing a real licensed therapist and NOT a college intern. My daughter saw Dr Clauselle maybe 2x in a 6 month period and did not benefit

Submitted Dec. 28, 2017

The worst therapist I ever met. She is rude and very unprofessional. Office staff very disorganized.

Submitted Nov. 30, 2017

We waited a long time to get an appointment with her. And it was worth the wait. Very please

Submitted Oct. 12, 2017

2 years ago my husband died leaving me with 3 kids. I believe God put Dr. Clauselle in my life to help our family cope. I thank God for her every day

Submitted Sept. 28, 2017