Dr. Dabney James
Staff
Punctuality
Helpfulness
Knowledge
Diagnostics Center
2205 McCallie Ave
Chattanooga, TN, United States
37404
2205 McCallie Ave
Chattanooga, TN, United States
37404
No Phone Number Provided
No Website Provided
Facility Affiliations
Dr. Dabney James' Credentials
Education
- University Of Tennessee College Of Medicine (Grad. 1976)
Insurance accepted by this Doctor
Other patients have successfully used these insurance providers, please call the Doctor's office to find out if your insurance plan is accepted.
Blue Cross / Blue Shield
Cigna
Medicare
UnitedHealthcare
When I first started going to Dr. James I was impressed with her and the staff. In the most recent years however the staff has changed. One employee in particular (who is important to the patient) has left the office. This has made a large impact on the quality of service after the office visit. Mail order prescriptions are very difficult to get renewed and feedback from doctor prescribed test(s) are often set aside for weeks on end without a follow-up phone call thus requiring a patient initiated phone call for test results. More often than not, the phone call results in finger-pointing and an angry tone of voice to the patient. Too bad because I am happy with Dr. James. The problem 'appears' to be that staffing is arranged and controlled by a group instead of each individual doctor. I cannot imagine that Dr. James would be happy to know that her staff is rude or lax in doing what is required for the care of her patients.
Submitted Sept. 2, 2014