Dr. Heather Kee

4.3 ( 31 reviews )

Staff

Helpfulness

Knowledge

Ratings for Dr. Heather Kee

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Dr Kee is an amazing pediatrician who sees both my children. She never rushes and makes sure our kids have a voice in their medical care. Dr. Kee is kind, patient, thorough and easy to talk to. The wait is worth it to have her as a Doctor.

Submitted Jan. 29, 2024

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

My son and I had a 90 mins phone appointment with Dr. KEE this morning and I feel so much relief!! She was so kind, thorough and knowledgeable. I finally feel understood and hopeful for my son's health. I highly highly recommend Dr. Kee.

Submitted Jan. 12, 2024

4
Staff
3
Punctuality
5
Helpfulness
5
Knowledge

Dr Kee is so great with my daughter. She’s very patient and kind, always takes time to explain everything. The clinic staff aren’t the best and the wait can be long, but Dr Kee is worth it! I wish she was an adult doctor!

Submitted Sept. 24, 2021

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

My only complaint about Dr. Kee is that she cannot be MY doctor. (I am a grown up, she is a pediatrician.) She has a rapport with her patients that is so sorely lacking in most doctors nowadays. She is a rare breed of doctors who takes the time to listen, and you can tell she really wants to understand the best way to help a patient. Thank you Dr. Kee. I wish there were more like you.

Submitted Sept. 22, 2021

2
Staff
2
Punctuality
2
Helpfulness
2
Knowledge

I've met in person and on the phone. Normally, she's late, but I give the benefit of the doubt that maybe someone was having a difficult time and needed a few extra minutes. Can't always blame the doctors.

I've been having to deal with Dr Kee for the past 2+ years. She's the clinical pediatrician when our family doctor is and by default, we were exposed to her. I've had to challenge Dr Kee's recommendations on multiple occassions as she appears to be drugs first, alternative actions second.

My Child was issued biphentin at 4.5 years of age even thought the child was not formally diagnosed with ADHD, but was also on the heels of a situation in which the child was changing care centres. Instead of limiting the control variables, Dr Kee issued drugs first.

I challenged this decision after my ex-wife came home with the prescription. I had to book another time with Dr Kee and explained that giving the medication first wouldn't allow us to see if the issues were related strictly to the previous environment, etc. and we would never know that for sure. She reluctantly agreed that it made sense to not issue the medication first. Not the end of the world, but the knee-jerk reaction to issue the medication was a red-flag.

Move forward and my other child who has been formally diagnosed with ADHD has had her medication dosage increased three times in 12 months. I appreciate trying to find that sweet spot for what works, what doesn't. But, she had been on one dosage for a handful of months, then, at my ex-wife's request, Dr Kee increased the dosage. With 6 weeks, increased it again. Now, my ex prefers the medication because she doesn't want deal with any chance of a child not being totally focused and listening and 'being a child'.

My child has grown, over those 12 months, sure. She's gotten taller and heavier, but those factors alone are NOT reasons it up the dosage. They are factors to consider for sure, but a proper assessment from the teacher(s), parents, etc. should have been taken in first, assessed, and then determined if an increase was required at all. I asked Dr Kee to review her notes as to what supporting evidence she had for increasing the medication. She had none. None other than the child's weight was noted. That's it. She increased the medication by 67% based soley on weight! No other input from teachers - just the request from my ex-wife.

Based on the lack of evidence, and that I was only issuing dosage x for my child and have reports from the teacher and from myself showing that the child has been doing well, occasional blips of unorganization, etc. here and there over the two months (the child is 8 - organization is a challenge with any child). My ex was issuing the child x+10 because that's what Dr Kee issue (without supporting information). So, Dr Kee had a call with me and my ex and recommended that we settle on x+5 (middle ground of the two dosages) - a great parenting technique, but a terrible medical professional recommendation. Anyhow, my ex refused to follow Dr Kee's recommendation this time. I reluctantly agreed to increase to x+5.

Two months later, we have our next call and Dr Kee says that the recommendation was x+10 - which is a complete lie. When I challenged and asked what was in her notes, she said x+10. I said, you said we were going to meet in the middle (x+5). So, she said one thing, wrote a note of another. Questionable ethical practice there. And if it was a mistake, has the courage and professionalism to accept our mistake.

Now, this two months later was while we were having another assessment done by the teacher to see if there was a difference in the behavior, mood, etc. possibly impacted by the medication. Teacher wrote an assessment. I wrote an assessment. Dr Kee DID NOT READ either, then issued another increase in dosage ... so, now x+15 ! So, I felt like I was played by my ex and Dr Kee - get him to agree and if he disagrees, he's going against the doctor's recommendation. Yet, the assessment provided I had reviewed by another pediatrician (who in fact reviewed all the assessments and felt x was likely sufficient, but if warrant, x+5 could be opted for. Not x+15! Not even in the weird situation. And to not read the assessments is clinical irresponsible, but also personally rude. Having a teacher write up these assessments every day as well as myself writing one up each week to submit it to the medical professional only to have her drug happy ways disregard the assessments entirely, yet take the reuqest of the person who provided no such assessment, just whined and complained. It was like, for Dr Kee - issuing more drugs for the child to shut up my ex was the easier path for her work so she did that.

I am on the hunt for a new pediatrician. I would not recommend Dr Kee. Not even in the slightly. I didn't give her 1-stars across the board because I'm sure it could have been worse.

Submitted April 16, 2021

4
Staff
4
Punctuality
5
Helpfulness
5
Knowledge

Dr Kee is the best children’s doctor. She has wonderful bedside manner and makes my child feel at ease. She always takes time to carefully explain things. Thank you Dr Kee!

Submitted Feb. 3, 2021

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Dr Kee is an amazing doctor. She’s kind, thorough, takes her time to connect and answer questions. We’ve only been able to have phone appointments due to Covid-19 but have left all of our appointments with our questions answered and a clear direction regarding treatment. The wait was long to get her as a Pediatrician but well worth it.

Submitted Dec. 8, 2020

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Excellent doesn't even cut it. She is just amazing, very knowledgeable, takes her time, asks questions and gives you the right information.

Submitted Feb. 14, 2018

1
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

My daughter Cindy, went there for a check up, though Dr.Kee said she needed a breast exam. Dr.Kee said for a report card and said a B is bad

Submitted Nov. 27, 2017

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

I met doctor Kee with a complex problem for my daughter. We have been seeing Dr.Kee for over a year now. During each visit, she takes her time to connect with my daughter . My daughter is very comfortable around her. These days, it's hard to find a doctor like her. Dr.Kee you are the best!

Submitted Nov. 6, 2017