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Rate HonorHealth Scottsdale Healthcare Shea Medical Center

Cleanliness
Facilities
Services
Value

Ratings for HonorHealth Scottsdale Healthcare Shea Medical Center

5
Cleanliness
5
Facilities
4
Services
5
Value

The first night was horrible, the night nurse did not provide pain medication until I was in serve pain. The day nurse kept me on a schedule of every 4 hrs, too keep the pain from getting serve. I had surgery that morning and stayed comfortable thereafter with her care. The next day I was discharged but took the hospital doctor 4 hrs before releasing me. Overall the care was good.

flag | Submitted October 8, 2017

2
Cleanliness
4
Facilities
3
Services
1
Value

Nurse had pushed the furniture toward the side of the room. Could not even use the bed tray. Wife could not sit. Bathroom poorly maintained large gaps at tile wall tub joint moldy. The nurse/attendant provided poor treatment Never washed hands walked around with pill in hand from one room to another and finally handed it to me. Whole experience was poor.

flag | Submitted August 14, 2017

5
Cleanliness
4
Facilities
5
Services
5
Value

I recently had a total knee replacement & spent 4 days at Scottsdale Healthcare Shea, 5th Floor. Prior to surgery, there is a 2 hr class in which the procedure & after care physical therapy are explained & questions answered PLUS patient registration is completed & blood drawn for blood typing, just in case, all resulting in a much faster & more smooth "entry" to your surgery. From my pre-surgical nurse to my recovery room, I must say how kind, understanding & patient they were. Because I am on a pain management regimen already, I have a unique pain medication need &, as a result, my first night in the hospital was long & miserable but, this was a result of doctor office miscommunication, not the nursing staff. In the morning, at shift change, the day nurse immediately got on it & my pain medication adjusted, the rest of my stay was fine. I LOVED all of my nursing staff, my concierge doctor, Dr.Medina & even the phlebotomy staff was nice & easy. I'm not a fan of hospital stays but, if I have to be in a hospital, I hope you'll it's Scottsdale Shea.

flag | Submitted October 28, 2016

4
Cleanliness
4
Facilities
1
Services
1
Value

My first experience was good as far as doctors. PA was very caring and helped get my condition so I could leave functioning. The nursing staff however on both visits were just awful. Absolutely. No compassion . Do not follow proper medication administration protocol, and basic nursing skills are embarrassing. Every single RN was rude and couldn't be less caring. The second visit for same issue was an absolute nightmare. I have never been treated so poorly. The doctor disregarded me altogether basically. He refused to administer the care I needed to leave there in a functional state and has made things extremely hard for me to obtain the necessary testing to be able to properly address my condition. This has resulted in an unnecessary degree of pain until testing available. The testing could have been provided there however he refused to order, saying my condition was not emergent enough in so many words. There were so many inappropriate statements and comments made by him and the nursing staff. I am appalled and have never been made to feel like I have by anyone, let alone people who are supposed to do the complete opposite. The only positive thing I have to say about that place is again the care and empathy I received from the PA I saw from first visit, the front desk staff was very nice, the X-ray tech was also very kind and caring, and last but not least, the registration person who could not have been any kinder. I'm very upset and feel as though my treatment was unethical and very unnecessary. I'd go as far as saying in humane even honestly. I really hope these medical providers do not ever have the same lack of care that they have given to me.

flag | Submitted October 6, 2016

1
Cleanliness
1
Facilities
1
Services
1
Value

Patient care was non-existent. I had to beg them to allow me to wash my face and brush my teeth which they could never find the time to assistant with those basic requests. One night planned stay resulted in a three night miserable stay and leaving with respiratory problems, nerve damage with loss of functionality in forearm, hand and finger coordination. The original procedure was breast revision which has been referred to as a failure from follow-up consultations of peers. Dr. John Corey was the physician responsible for the final results and lack of logistical planning.

flag | Submitted September 9, 2016

4
Cleanliness
4
Facilities
1
Services
1
Value

Emergency department doctor not competent. Went in for what I thought was a spider bite and he ordered an MRI and refused to run labwork. Got bill for ER doc, mRI and one from ER. Dermatologist diagnosed as contact dermatitis. I called to complain and now my account is in collections. A waste of hard earned money!

flag | Submitted May 12, 2016

1
Cleanliness
2
Facilities
2
Services
2
Value

ER nurse rude and uncaring. And she put my safety at risk. ER doc condescending.

flag | Submitted March 15, 2015

5
Cleanliness
5
Facilities
4
Services
3
Value

We are not from this area and had health crisis while visiting. Had good care in both the ER and during 5 days inpatient. Overall great nursing staff, friendly people, all 3 doctors worked with were very good. Feel thankful that we ended up here. Don't know about "value " because have nothing to compare it to?

flag | Submitted February 8, 2015

2
Cleanliness
2
Facilities
1
Services
1
Value

If you are I jured there the administration is useless

flag | Submitted December 1, 2014

5
Cleanliness
5
Facilities
5
Services
5
Value

delivered four babies there- top notch nursing care!!

flag | Submitted September 26, 2014

Doctors at HonorHealth Scottsdale Healthcare Shea Medical Center

Dr. Sumer L. Daiza

Dr. Sumer L. Daiza

67 reviews

Latest Rating

I had the pleasure of meeting Dr. Daiza through a recommendation by another physician and cannot be more grateful. She is lovely, kind, knowledgeable and profession... Read more

Dr. Eric M. Reuss

Dr. Eric M. Reuss

23 reviews

Latest Rating

A couple of times now I have seen other doctors come as patients to see dr. reuss, and that makes me feel even better. If they trust him and work with him, he really... Read more

Dr. Natalie Suedekum

Dr. Natalie Suedekum

22 reviews

Latest Rating

I feel so grateful to have found such a fantastic Dr. to go to. She is so knowledagble in so many areas & I completely trust her medical opinion . She is extreme... Read more

Dr. Shepherd G. Pryor

Dr. Shepherd G. Pryor

25 reviews

Latest Rating

Dr. Pryor performed a septoplasty (deviated septum) surgery on me in April 2016 and I could not be happier with the results. During our initial consultation, he thou... Read more

Dr. William D. Leighton

Dr. William D. Leighton

23 reviews

Latest Rating

Great surgeon with a really funny persona and great bedside manner.

Dr. Vincent J. Russo

Dr. Vincent J. Russo

21 reviews

Latest Rating

I have had two knee replacement surgeries performed by Dr. Vincent Russo, the last one at the end of June. He and his staff are very professional, knowledgeable, an... Read more

Dr. Christopher Yeung

Dr. Christopher Yeung

22 reviews

Latest Rating

Dr Yeung, Chad and the entire team gave me a wonderful outcome. My spinal stenosis had prevented me from standing or walking for more than 20 minutes without my legs... Read more

Dr. Peter W. Mitchell

Dr. Peter W. Mitchell

Outstanding Staff Badge
Exceptionally Helpful Badge
Highly Knowledgeable Badge
8 reviews

Latest Rating

He is the best. He performed my Achilles tendon surgery and used the latest techniques while delivering great services throughout. Dr. Mitchell is just the right ... Read more

Dr. Eric Kau

Dr. Eric Kau

8 reviews

Latest Rating

Dr. Kau looked over a hundred pages of my documents and took time to review with me my complicated case. So grateful to have him help me. Wonderful doctor.

Dr. Jose M. Renoyso

Dr. Jose M. Renoyso

7 reviews

Latest Rating

Dr. Reynoso is, hands down, the best doctor I have ever had. He listens to everything you say and involves you in the decisions on your care. His bedside manner is... Read more


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