Rate St. Michael's Hospital
Ratings for St. Michael's Hospital
A friend had a TKR a few weeks ago (Aug. 2018). The pre-op rooms were clean but the Sullivan waiting area furniture was *quite* worn and dirty. Still, the staff was nice and very helpful when I inquired after the patient and provided detailed instructions to the ward room. And the surgeon did update me, post-surgery, as agreed. Fast forward to Bond 4 ward. Crowded. Noisy. Rather smelly. My friend needed toileting help and although she buzzed the nurses' station twice, and the calls were answered, nobody came. I finally went for help...THREE times. I know the ward's busy at the best of times, but when a senior says they NEED to urinate.... One nurse said, "Do you think she'll use a bedpan?" "YES!" I replied. "Anything at this point!" My friend was, surprisingly, discharged the following day. But it took ages to get a porter. Hint: if you want to get your prescriptions at the hospital's pharmacy, have someone drop them off at *least* an hour before you leave. Seriously. I fortunately had the foresight to do this for my friend and was told the order would take "about 45 minutes" to be filled. Even though we waited an hour, we still had to wait more than a few minutes in the pharmacy. Not a big deal, normally, but imagine if you're the one in pain and literally aching to get home! The hospital is VERY busy and could use a good cleaning. I appreciate the facilities are old, but there's a difference between "wear and tear" and DIRT. Also, the nurses' station seemed rather disorganized, staff-wise. When I sought help for my friend, it was hard to find someone who wasn't obviously engaged in patient care - and the lack of visible or legible nametags didn't help. I'm sure that the hospital's services are, overall, good. But in the last few years I've had treatments, including several surgeries, at Scarborough General (both sites) and would honestly prefer to be an in-patient there. (And no, I never thought I'd say that, either!)
Ophthalmology Dept. on the 8th. floor is SUPERB! Retinal surgery, overseen and practiced by Dr. Muni, is top-notch. I appeared with what I thought may be a detached retina; was seen immediately, no waiting/emergency basis. Had laser surgery then and there by a Fellow, Dr. Pezda, practicing under Dr. Muni. I was very impressed with the care and amazing technology employed to perform this intricate and serious surgery. The aftercare was equally caring and well organized. Follow-up visits required 3 additional retinal surgeries to repair tiny 'holes' in both my retinas. Yes, it was painful, but a few minutes' pain can be tolerated for the sake of one's vision! I would highly recommend this busy but fantastic facility. Yearly appointments continue for years after (my) initial laser surgery. VERY grateful to Dr. Muni and his staff for superior dedication and phenomenal surgical techniques. I silently give thanks daily for their care and courage!
They save my girls live where sunnybrook sent her home. The staff, all of them , the nurses, clinical assistance and medical students and the neurologist , internal, respiratory specialist all whom took care of our daughter with such kindness and dedication. They medically help our daughter, but always were so emotionally supportive to us, her family. Forever in you debt Bond 4th floor acute ward. 😘
Doctors at St. Michael's Hospital
Dr. Michael Cusimano's Latest Rating
He saved my life , I nearly lost my life from a hemorrhaging meningioma. He removed all of the tumor. He is an amazing person
Dr. Terry Moore's Latest Rating
This doctor is RETIRED. His extension in the St. Michaels' is no longer working.