Rate St. Michael's Hospital
Ratings for St. Michael's Hospital
I have experience with the MS Clinic at St Mike’s. I have had great communication and rapport with my neurologist and with any docs undergoing training. However, my experience with the nursing staff, and social worker has been abysmal at best. In my experience, they are an epic fail at communicating with patients, and downright inadequate at addressing patient concerns. The social worker offered me no support when I was the one who distinctly reached out and asked for it, yet she had the audacity to document that I declined any supports offered....seriously??!! How does she get away with something like this?! I often wonder just how much is missed until it is too late (all at the patient’s expense), due to fact the nursing and allied health staff get away with running an inadequate show of care. I should add that there is one registration clerk that could be grouped in with these other irresponsible employees. I am not sure if she is still there or not...didn’t see her at my last visit, so hopefully someone saw the light and got rid of her. Anyhow, one of the technician’s that does testing suggested that this one receptionist/clinic clerk was known to be a nasty specimen, and said I would be wise to report her to the hospital’s patient advocacy people. Unfortunately , when I went to do just that, there was nobody available to field my concern. So, overall, my view is that the expertise of the docs is invaluable, but you run the risk of not getting to access this expertise, if you are caught up in the damaging storm of communication (or lack there of) with the rest of the staff that is responsible for putting your concerns through to docs. Sad state of affairs really...
We gave birth at St Michael's and the experience was amazing. The nurses were emphatic, available, kind and genuinely interested in you and your well-being. We did not see the doctor until the very end but they came in and delivered the child with great care and professionalism. We were covered by nurses everytime we needed them and when in labour they never left our side and made us feel safe. The post-partum experience was also fantastic as they took care of both the newborn and us as the first-time parents. Will recommend! We never felt left out, alone and we were well informed about every step.
Oncology department is very disorganized. People should be wearing masks when attending the clinic. Examination rooms are too small and dirty. It is beyond disgusting. Will not return as I value my health. Most of the patients in clinic are drug addicts. Syringes can be fine in washroom. Ministry of health should examine this clinic
Cardiologist Dr. Fam and team terrible. Didn’t give any anesthesia and did angiogram!!! Worst pain. Doctor did not even come to see how I felt. Next day called to ask what to do about severe pain. No call back till date. Worst experience. Never go to St. Mikes.
I am a cancer patient as well as having other chronic and tertiary conditions. The Specialists, Nurses and clerical staff are very professional, caring. I spent 7 weeks in 2016 in hospital at Medical Daycare and got the optimum care. I have had 5 surgeries with the specialist even calling me at home to find out how I was recovering. The specialty nurses are the best. Even the staff on the Information desk are most help, knowledgeable and kind. Emergency department is one of the best even though they are so busy. Always patient - always providing optinum care. My oncolgist has prolonged my life as there is no cure for my orphan cancer. I have been a patient since 2010 & undergone more than 2 rounds of chemotherapy. The Oncology departments is very well run. The volunteers so helpful .... from nutritionists to the pharmacy staff in the wards. Whether one is homeless or wealthy I have witnessed we all get compassionate and gave received ultimate care. Thank you, SMH - (I am sure I have left out some caregivers but I thank all of them for the dignity I have been treated with.
St Mikes Saved My Life !! They CT tech found something funny in my films and consulted a specialist They found Cancer in my Kidney and removed my kidnet and Jan 2013- Cancer free since then!! I will only go there te nurses doctors tech right down to the housekeeping support staff were phenomenal!!
Doctors at St. Michael's Hospital
Dr. John Lee's Latest Rating
Fantastic doctor. Takes the time needed to make sure you're okay. Is very thorough and knowledgeable.
Dr. Mark Peterson's Latest Rating
Saved my life. Great personality and bedside manner
Dr. Tony Barozzino's Latest Rating
Dr. B is the best there is. Saved our girl for sure.