Ratings for Dr. Anthony Ham Pong
Our son was referred to Dr. Ham Pong for allergy testing. He diagnosed him with Cold Induced Urticaria, which is an allergy to cold water and cold air. He came to this conclusion after only spending 10 minutes with us. He also tested for 48 other possible allergies, while we sat in the waiting area for almost 40 minutes (30 minutes too long) for a reaction to appear. Once his diagnosis was confirmed, he told us "if our son jumped in a cold lake, he would swell up and drown" and " if your car broke down on a cold winter day, he would swell up and pass out". He sent us on our way with no information on his allergy and no way to treat it. We then asked our family doctor for a second opinion and were referred to another allergist, who told us Dr. Ham Pong misdiagnosed our son. I would NOT recommend Dr. Ham Pong to anyone, he doesn't seem to have the time to be thorough enough or take a medical history. His office is disgusting, looks as though it hasn't been cleaned in years and they have a sign posted that only one parent is allowed with a child, while the other needs to sit on the floor in the hallway outside his office. Very unprofessional!
Took my 3yr old son to see Dr. Ham Pong yesterday and ended up having to leave after the assessment, no testing. During the assessment my son was restless and whining while I was talking, Dr. Ham Pong yelled loudly at my son to be quiet - I was shocked that he would treat him that way. I had already overlooked that my 3yr old said "hi" when he came in and he didn't respond and that he was constantly cutting me off when trying to explain. Him yelling was the last straw for me.
Receptionist and assistant were lovely but Dr. Ham Pong came off as condescending and rude. I obviously had concerns and questions regarding my son's allergy but his tone and responses made me feel stupid. Even though I had to wait forever to see the doctor, and then an extended period of time after they had administered the tests, the actual face time seemed rushed. I will be looking elsewhere.
After reading all the reviews, I was a little apprehensive about seeing Dr. Ham Pong for my daughter but my fears were unfounded. Here's a breakdown: Dr. Ham Pong himself - very nice man, soft spoken and gentle with my daughter, asked me questions about her allergic reaction and listened carefully to my responses, explained about the test, answered my questions as to what the test was and he spelled out words (like 'needle') so not to alarm my daughter Staff: receptionist was fine, polite, didn't have much interaction with her; the nurse was wonderful administering the test, made my daughter feel at ease completely Waiting room/office: here I can't disagree with some of the comments; yes it was old, crowded, could use some refreshing and new furniture, the office was cluttered with vials and knick knacks, it was not a comfortable wait. People were in the waiting room at different points in their visit (first see the doctor, then wait, then see the nurse, then wait for your reaction, then see the dr again) making it quite busy and crowded. But not every doctor can have a huge space and brand new furniture, so I'm not going to complain. Overall, perfectly satisfied with our visit.
Super knowledgeable. Very helpful in providing articles and guides for anyone at any level. Quite punctual and the staff are OK. Overall 4.5 stars as a doctor. As a person though, LOL, as others have mentioned, his manners have.... room for improvements. One time he explained something, and 10 min after that, I asked a question and he went "well, you don't the answer coz you weren't listening." This is like my Catholic boys only high school experience allover again... But again, super helpful and gave us the best info and routines and background for my daughter's allergy march, and he does that every single annual checkup. Just look over his social skills and you get the best allergist north side of the border.
Dr. Ham Pong is very knowledgeable but his bedside manners are horrible. He can't look at me in the eyes, I feel like I have to tell him my story in 30 second or less or else he cuts me off and basically tells me I'm not answering his questions. I'm 42 y-o educated woman and his way of talking to me is nothing but rude. Very unpleasant experience and although his knowledge is great, the fact that I can't ask questions or have a conversation with him about my health troubles me. I has hoping that I caught him on a bad day the last two times I was here, but the 3rd visit proves it's just how it is when you enter his clinic. Really too bad.
I used to go there and wait in the office standing up with my child, while everyone else was bringing the family reunion with them. Dr. Ham Pong is very good at what he does, no doubt about that, but he does need A NEW STAFF WITH PROPER TRAINING IN ETIQUETTES AND HOW TO SERVE THE PUBLIC. I was being told TO BRING A SELF ADRESSED & STAMP ENVELOPE to have my receipt of payment sent to my very own home. HOW CHEAP IS THAT! I forgot it once and the office BILLED ME ON THE STAMP AND ENVELOPE. So very CHEAP! I refuse to deal with the office anymore, RICH SNOBBY PEOPLE don't deserve my $$$, Goodbye! Hello to another WONDERFUL DOCTOR and STAFF that were very recommended to me from CHEO! BRAVO
I am a mid-20's year old male who since a very young age has been severly allergic to peanuts. I hadn't had an allergy test done in over 10 years, and I was referred to Dr. Hampong by a friend. I thoroughly enjoyed my experience with Dr. Hampong: he was extremely knowledgeable, and took the time to explain what my allergy actually was to me, as well as the results of my test. His assistant was also very knowledgeable, gentle, and patient. Dr. Hampong also provided me with several documents (that he authored himself!) that further describe my allergy, symptoms, and ways to comfortably and safely live with it. Overall, I very much enjoyed my experience with Dr. Hampong, and would highly reccomend anyone to him and his practise.
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