Dr. Smriti Nayan

4.3 ( 44 reviews )

Staff

Punctuality

Helpfulness

Knowledge

Ratings for Dr. Smriti Nayan

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Dr. Nayan removed my Dad's skin cancer that had spread to the lymph nodes. He is doing amazing.
She is our family's superhero.
Her and her staff also meticulously worked behind the scenes to ensure that they would have all the information and tests that would be needed to help do my Dad's surgery and ensure they could provide the best and safest surgical care.
I would highly recommend Dr. Nayan and her team!

Submitted May 7, 2024

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Dr. Nayan is such a competent surgeon. She did surgery for my melanoma and I am healing so well. She is the first doctor to listen to what I really had to say. Her team is also so kind and booked my appointments so quickly and answered all the questions I had before and after surgery as I was nervous about the cancer. I'm healing really well now thanks to Dr. Nayan. Thank you Dr. Nayan and the team!

Submitted May 2, 2024

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

I just don't know how Dr. Nayan is doing it as the only ENT in Cambridge.
Thank you for the amazing care you are providing!!

Submitted April 17, 2024

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

My son had such a long journey with ear infections which resulted in a lot of pain and hearing challenges. We were frustrated with our family doctor and pleaded for an ENT referral. When we finally got one - we were so grateful that it was Dr. Nayan!
She so swiftly and quickly swooped in and saved the day!
She took the time to listen to our concerns and validated what we went through and quickly booked my son's surgery.
The whole team was so amazing at the office and the hospital!
Thank you Dr. Nayan!!

Submitted April 17, 2024

1
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

The office LOST MY FILE. After my appt I was told surgery would be a one year wait and that their was funding available that needed approval for part of my reconstruction (septoplasty covered, but not putting the tip of the nose back where it belongs). After a year I called the office and they told me they had no file on me with the exception of a hearing test. Now the entire waiting process begins, but not with this office.

Submitted April 11, 2024

1
Staff
1
Punctuality
1
Helpfulness
4
Knowledge

Extremely rude receptionist. I’m not sure why she works in healthcare as she clearly has no empathy for ill people. Dr Nayan is quick, abrupt and dismissive. Challenging to get answers to any questions and made to feel as though you are bothering them. Receptionist refuses to make appointments even though Dr says to go to reception for follow up. Receptionist says she will make at another tim. Just plain rude

Submitted March 4, 2024

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

I just had my visit with Dr. Nayan.
This team is amazing!! Hands down the best health care experience I have had in years.
I am going to let my family doctor know to only refer me here for my ENT concerns and will also let friends and family know.

Submitted Feb. 28, 2024

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

I had the pleasure of entrusting my child's care to Dr. Nayan, an outstanding ENT with a remarkable talent for pediatric surgery. From the initial consultation to the post-operative follow-up, Dr. Nayan exhibited the utmost professionalism, expertise, and genuine concern for my child's well-being.

Throughout the entire process, Dr. Nayan took the time to thoroughly explain the procedure in a manner that was both informative and reassuring. Their calm and compassionate demeanor helped alleviate any anxiety my child and I may have had about the surgery. Her team was so kind and thorough in explaining all the steps leading up to surgery.

On the day of the procedure, I was impressed by the meticulous attention to detail displayed by Dr. Nayan and their surgical team. Every precaution was taken to ensure the safety and comfort of my child, and the surgery proceeded smoothly without any complications.

In the days following the surgery, Dr. Nayan provided attentive post-operative care, closely monitoring my child's recovery and addressing any concerns promptly. Their dedication to ensuring a positive outcome for my child was truly commendable.

Thanks to Dr. Nayan’s expertise and compassionate care, my child is now on the road to recovery with minimal discomfort. I am incredibly grateful for Dr. Nayan’s exceptional skill as an ENT and their unwavering commitment to pediatric patients. I wholeheartedly recommend Dr. Nayan to any parent in need of expert pediatric ENT care.

Submitted Feb. 28, 2024

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Dr. Nayan is such a skilled and kind surgeon. She helped cure my melanoma and did this complex surgery to make sure I wasn’t disfigured and was cancer free. My scar has healed beautifully. She explained everything in so much detail and the most impressive thing is that she never made me feel rushed when I asked questions. She even had other doctors with her that she was teaching. I have recommended Dr. Nayan to all my family and friends.

Submitted Jan. 28, 2024

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Dr. Nayan is a magician!
She treated a large skin cancer on my head and did a complex surgery to make sure that my hair could still grow and that I would be cancer free.
I can't thank her and her team enough.

Submitted Nov. 21, 2023

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