Dr. Raphael Sturm MD, FAAP
#4 of 28
Pediatricians in
Thornhill,
Ontario
Staff
Punctuality
Helpfulness
Knowledge
Raphael Sturm, 441 Clark Avenue W Unit. 202, Thornhill On
441 Clark Avenue W , Suite 202
Thornhill, ON, Canada
L4J6W8
441 Clark Avenue W , Suite 202
Thornhill, ON, Canada
L4J6W8
(905) 764-5114 ext. 5
No Website Provided
Facility Affiliations
Dr. Raphael Sturm MD, FAAP's Credentials
Accepting New Patients
No, this doctor is not accepting new patients
Education
- Florida Atlantic University (Grad. 2015)
Dr. Sturm is very knowledgeable and attentive but we have an extremely terrible experience with his assistant. She definitely needs to work on her communication skills as two times in a row when I double confirmed my appointment details with her she gave a completely different day/time instead. We also witnessed another parent showing up with a young baby and was told by Dr. Sturm’s assistant that their appointment was scheduled on a different day so they had to leave in the end - I guess we are not the only parents who experience the same problem with her. In addition, I find it quite challenging to reach out to Dr. Sturm’s assistant. I had an inquiry last time and I left two voice messages and sent an email on 3 separate business days and she just didn’t respond to any of them. Her service is very concerning to me as I have no idea how other parents are able to get an appointment with Dr. Sturm unless they go to their office and book it in person. It’s hard to find a great doctor nowadays like Dr. Sturm and it’s such a pity that his office staff is operating at such a low level which destroys the entire experience.
Submitted July 5, 2023