Dr. Grace Bajowa MD, CCFP
Staff
Helpfulness
Knowledge
Lapsley Family Doctors
13 Lapsley Road
Toronto, ON, Canada
M1B 1K1
13 Lapsley Road
Toronto, ON, Canada
M1B 1K1
(416) 754-9595
No Website Provided
Facility Affiliations
Dr. Grace Bajowa MD, CCFP's Credentials
Accepting New Patients
No, this doctor is not accepting new patients
Dr. Bajowa is great. She's a good listener and is understanding.
Her reception is sub-par, Lauren is great and maybe overly friendly, and a bit too chatty. This new girl (Philippino maybe, never caught her name sorry, who might be some rn... had a stethoscope on and was giving flu shots to families) absolutely awful ! When I checked in for my appointment she felt the need to announce in a loud voice (in front of my child and many in the waiting room) what I was there for (girly things) and of course I was upset and said she completely breached my privacy, confidentiality and was not necessary to say what the nature of my visit was. She became extremely defensive, rude, eye rolls, kissing teeth, sighing, shaking her head, confrontational and yelling at me, telling me that's part of her job.
Being in health care my self, I know this is a mega NO NO, and I brought it up with Dr. Bajowa who was very reassuring, understanding and would speak to her about it and agreed that no we do not need to announce the nature of the visit on check in.
Submitted Dec. 12, 2018