Dr. Olivia Cheng

4.4 ( 141 reviews )

Staff

Punctuality

Helpfulness

Knowledge

Ratings for Dr. Olivia Cheng

2
Staff
2
Punctuality
2
Helpfulness
2
Knowledge

Mostly great staff at CMGH. Really not sure how this woman is in charge of a cheque book let alone a medical department at a hospital. She was combative when I inquired about other options. My family doctor (Lowe) helped me with making plans to get back on track.

Submitted April 13, 2020

2
Staff
3
Punctuality
1
Helpfulness
2
Knowledge

Very unorganized and incredibly inappropriate with her demeanor and verbiage. I did not feel respected by Dr. Cheng during my visit. Thankfully nothing was seriously wrong. I will ask for a different doctor next time.

Submitted Nov. 4, 2019

4
Staff
4
Punctuality
2
Helpfulness
2
Knowledge

Far from the best health care I have received in 50+ years.

Submitted Oct. 21, 2019

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Dr. Cheng saved me! When I went to her I could barely walk due to severe leg and back pain. I had been misdiagnosed in the USA which resulted in an unnecessary back operation ($10,000 in co-pays, fees, etc!). She found my problem immediately and performed bilateral hip replacements. I got my live back!I can walk again and I am pain-free. I am so happy and so grateful to this skilled, compassionate and dedicated surgeon. I owe her so much.....

Submitted July 10, 2019

4
Staff
3
Punctuality
1
Helpfulness
3
Knowledge

I visited Dr. Cheng to discuss a knee injury. This was the worst experience I have ever had with a doctor. She was rude, condescending and totally unhelpful. All she wanted to do was sell me services not covered by OHIP. I left the office feeling terrible and the visit ruined my day. I will never return.

Submitted July 10, 2019

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

I saw Dr.Cheng at the hospital. Her clinic is super busy. I had to wait 3 hours to see her. But once I was in the room with her, she took her time listening to me and explaining to me about my shoulder injury. I would recommend her to my friends and family.

Submitted June 17, 2019

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

My friend recommended Dr.Cheng. I sae her for my knee injury. She did ACL repair on me 6 months ago. I'm doing well. My experiences with her, her staff and the hospital were great.

Submitted June 11, 2019

1
Staff
1
Punctuality
1
Helpfulness
2
Knowledge

I don't undesstand all these positive reviews because all my interactions (3) have been negative ones. It appears here that people either think she's wonderful or terrible - not much in between. I'm in the group that finds her bedside manner appalling, her attitude dismissive and condescending, and her tardiness (50 minutes late for my 8 am -first appt of the day) disrespectful and infuriating! Thank goodness I don't need surgery for my shoulder fracture. Cancelled my follow-up appt and never want to see her again.

Submitted June 8, 2019

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

I saw Dr.Cheng at her office. The staff were amazing. She was great at listening and very knowledgable. She did an injection for me and I'm doing so much better.

Submitted May 16, 2019

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

I saw Dr.Cheng last week for my knee injury. She was very knowledgeable. She listened to my stories and came up an plan for my recovery. She was amazing.

Submitted May 16, 2019

Facility Affiliations


Dr. Olivia Cheng's Credentials

Education

  • University of Toronto

Insurance accepted by this Doctor

Other patients have successfully used these insurance providers, please call the Doctor's office to find out if your insurance plan is accepted.
OHIP