Dr. Mark Donaldson

4.7 ( 12 reviews )

Staff

Punctuality

Helpfulness

Knowledge

Ratings for Dr. Mark Donaldson

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

I cannot thank Dr Donaldson and the team at the Terrace Eye Centre enough for managing my detached retina. They were very caring, attentive, professional and superstars in what they do. I would not hesitate to recommend Dr Donaldson for anyone needing this surgery.

Submitted Feb. 6, 2024

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Excellent service. Vitrectomy surgery. Such a caring and kind Dr. Kylie Hall my anaesthetist was an absolute gem. Terrific team. Many thanks to the Bundaberg Mater nursing staff, you were amazing.

Submitted Feb. 17, 2023

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Hubby was referred to Dr Mark Donaldson for a second opinion, as he had a potentially life changing decision to make. We found Dr Donaldson to be attentive, caring, extremely knowledgeable and after having a stressful week, his information helped put our minds at rest after just 15 minutes. He clearly has a passion for his work and his patients matter. He took the time to thoroughly explain the situation, giving all options available and the risks involved. We are so grateful for his simple explanations to a difficult problem. Thoroughly recommend him. The blonde lady who took all details and performed the examinations before we met with Dr Donaldson was a little treasure too. Thank you Dr Donaldson, from the both of us.

Submitted Sept. 20, 2019

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

I cannot thank the amazing team at Terrace Eye Centre from Reception (all of them) to first Consultant and Nurse (so sorry i have not recalled your names as i was nervous) through to Dr Donaldson. Everyone was so kind,  helpful, explained what was happening and extremely caring in nature.   I would not hesitate to recommend these professionals to my family and friends. Thank you, Darinka

Submitted Oct. 10, 2018

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

I had a severe detached retina and was referred to Dr Mark Donaldson by the PA Hospital Eye Clinic for urgent eye surgery which could not be completed by the hospital immediately. I was taken to see Mark immediately and his calm and reassuring nature gave me great relief that he could fix my fading vision. Within 2 hours I was admitted to the Qld Eye Hospital where he completed a complex surgery on my eye and restored my vision. My wife and I could not praise him and his staff highly enough. After surgery, he gave me his mobile phone number and told me that I could contact him 24/7 if I had any concerns with my vision, even if it was 2am on a Sunday morning (in his words). How many doctors tell you that?? Would recommend him to anybody.

Submitted April 18, 2017

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Dr. Mark Donaldson picked up the slack after a confronting, stressful and unhelpful consultation that I had with another Opthalmologist at another clinic. My visit was diagnostic in nature and I found Mark to be calm, attentive and reassuring. He took the time to explain what he was looking at to me and he is clearly very knowledgeable in his field. I will be recommending him to others.

Submitted Feb. 10, 2017

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Cannot fault my experience with this doctor. His chair-side manner is excellent, informative and reassuring. His laser treatment to secure a large flap in my retina was calm and immediate. I would recommend Dr Donaldson.

Submitted May 18, 2015

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Wonderful Doctor! My husband had a detached retina in his right eye and macular had come away,
Lost vision in eye. Dr Donaldson attended to him immediately and he has his vision back. Thank you for your professional and caring nature. I would highly recommend him to my family and friends.

Submitted Nov. 21, 2014

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Dr Donaldson fixed my Wife's eyes... Thank you so much for your compassion, empathy and pure skill in your profession. Words cannot not explain how you have fixed our lives. Amazing I would not trust any other Dr to touch my Wife's eyes.

Submitted March 3, 2014

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Wonderful Doctor. Fixed my husbands severe eye problem. We were impressed. Dr. Donaldson treated us with the utmost care, respect and compassion. My husband received first class medical treatment. I would not hesitate to recommend him to my family and friends.

Submitted Feb. 10, 2014

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