Dr Smith is the perfect family doctor - avuncular, kind , helpful, listens - appears to be extremely knowledgeable and experienced. Would trust him completely to make the right decisions . His practice works much better now than with his previous assistant .

Submitted Aug. 23, 2019

I have been a patient of Dr. S for a long time. He is a great doctor. Very genuine and knowledgeable. Takes his time and doesn't rush you. I've seen his past receptionists in action over the years and the newest one that took over for Donna is exceptional. Extremely friendly, very efficient, great phone etiquette and has a calm energy to her. You feel that the second you walk through the door. Little different then patients are used too when they saw Dr. S in the past. Things seem to have changed in the practice - no more waiting 2 hours min to be seen. If this is her doing, thank goodness for her.

Submitted May 9, 2019

Been my doctor since 1984.....has always been a professional and someone to talk with and given me the best medical advice and care. Donna is also very good and also professional with me.

Submitted Dec. 5, 2018

Great doctor. Not so great receptionist. Donna should know her position as a receptionist and that she is not a qualified doctor therefore should not be diagnosing patients over the phone and advising whether or not they need to see the doctor. She can also be very rude.

Submitted June 22, 2018

First time I went to Dr. Smith was when I was around 8 years old. The last time I went to Dr. Smith was just after I turned 49. In between there was little need to see him, but when I did I always felt better.

Submitted April 25, 2018

Dr. Smith has been my doctor for 35 years. There are challenges with a doctor on his own in an office, and you have to take something to read to appointments. But if you need him, Donna will fit you in. He is warm and friendly and knowledgeable and trustworthy, and he can get you in for testing or to the best specialists in the city quickly. He and Donna know how to pay attention to their sickest patients, and what more can you ask for?

Submitted March 1, 2018

I really appreciate that dr. Smith is my doctor. He is very polite and always give me as much time as I need (he doesn’t rush any patients, that’s why the punctuality in his office is a little bit off), he answers all my questions and I feel I’m in good, knowledable hands. His receptionist is also a kind and reliable person.

Submitted Feb. 8, 2018

I don't understand the negative comments. It seems they are about a totally different doctor. Yes I have definbitely experienced wait times, and yes Donna is sometimes pre occupied, but everyone I know personally who sees Dr Smith thinks he is awesome

Submitted Feb. 7, 2018

I have been a patient of Dr Smith fir a long time now. He is an excellent doctor however extremely busy therefore wait tines can range anywhere from 1 -2 hours regardless of appointment time. The receptionist Donna can be very moody and one never knows what to expect when visiting the office. She can be very rude and volatile both in person and on the phone. At times she does not return calls at all leaving one hanging or seeking help elsewhere.

Submitted Jan. 3, 2018

Dr. Smith has been my GP for 24 years. While he is a good doctor he does not listen to the patients concerns or thoughts nor their requests. It seems he's lost his personable touch over the years. No matter the time your appointment is scheduled for you WILL wait at least 2 hours. Donna the receptionist is absolutely terrible, not once have a witnessed her being helpful nor kind, as a receptionist my self I understand the workload and stress but that is no excuse for her to speak to the patients as she does. She is rude. She is the reason I dread going to see my GP and the reason I'm looking for a new one.

Submitted Nov. 23, 2017