rude receptionist, this will definitely affect on th Dr.'s rating

Submitted Nov. 21, 2023

Nothing nice to say.. poor bedside manner, receptionist doesn't answer the phone. The message says "IF you have an appointment, we will calll you a week before" so, how do you know if you are booked ?
Looking for a doctor who gives a damn.

Submitted Aug. 1, 2023

receptionist is super rude, never picks up the phone. Dr Greenbloom feels like she doesn’t want to be there, doesn’t give good explanations and is not very thorough

Submitted Dec. 21, 2022

Great doctor and receptionist. Dr. Greenbloom is one of the best gastroenterologists and her secretary is very pleasant and efficient!

Submitted Sept. 9, 2021

Her very beautiful personality/ lovely administrative assistant , with the pretty spiked red hair always had treated me with the most respect and kindness!!!!!!!
Not like her nasty rude Dr she had to endure working with .

Submitted July 28, 2021

Dr. Greenbloom is very professional as well as her staff.

Submitted May 3, 2021

My daughter and I both have seen this doctor in the past. After a horrible experience with another doctor doing an endoscopy in her office, I was too traumatized to see someone else. On my daughter’s advice, I got a referral and had my office visit, then waited for the appointment at the hospital for another endoscopy. I didn’t feel a thing and got proper care from her. If this heartburn doesn’t go away, I’ll be seeing her again.

Submitted April 9, 2021

Horrible service. I was referred in October 2019 and was given an appointment in February 2020. I called in January 2020 in pain and was told by the secretary if I can't wait, to go to the emergency department. I did and a colonoscopy was done. I still had issues and called back Dr. Greenbloom only to find out that because I went to the ER my appointment was cancelled!!!! I still had issues but COVID hit and Dr. Greenbloom was only taking phone appointments so my appointment was for July 2020, even though my symptoms never disappeared. She prescribed a cream and said call back in 6 weeks if my issue was still present, so I called back in September and was given more medications and told wait another 6 weeks. My symptoms still present, I called back November 2020 and given an appointment for in person February 2021, even though I still had symptoms and had been waiting 1 year now to see her. The day before the appointment the secretary calls to tell me the appointment will be over the phone!!! I spoke with Dr. Greenbloom only to be told to go back and see the doctor from the hospital...so, almost 1 and a half years and I NEVER saw this doctor and I'm STILL having the same issues I was referred to her for. Don't waste your time, Dr. Greenbloom and her secretary don't care about the suffering people are going through. The worst service I've received in this province ever!!!

Submitted Feb. 20, 2021

I think that in the way that she is not that type of a doctor I don't need anymore she always writing me to many drugs like medication descriptions all the time I think that she is high on something or she is up to something like that and telling me about I got Celiac disease it is beyond my reach at this point of view it is time for a a new doctor like a man doctor who needs her the only thing i am going to rate for Dr. Susan Green bloom she is a death doctor who needs this I don't need this in the first place because my body is made of wheat not this thanks for understanding

Submitted Nov. 5, 2020

Very unprofessional. Had an appointment on a Monday but came down with Covid symptoms on the weekend so left a message on Sunday that needed to cancel my appointment due to being unwell. The secretary called me Monday furious that I wasn’t making my appointment and didn’t seem to Care that I was sick. She & the doctor were upset that I didn’t give them enough notice and said everyone is cancelling lady minute because of Covid.. I guess I should have asked COVID not to hit me up on Sunday before the appointment. When I asked to reschedule I was told “you should see another doctor”. Call me crazy, but This does not come across as a doctor who cares are their patients or that is professional.

Submitted Oct. 11, 2020