Dr. Joseph Buwembo
Knowledge
Buwembo J Dr
1440 14 Avenue
Regina, SK, Canada
S4P 0W5
1440 14 Avenue
Regina, SK, Canada
S4P 0W5
13065653940
No Website Provided
My teenage daughter was referred to Dr. Buwembo. Our first visit he was an hour late. He sent her for testing and then had to wait a while for a follow-up appointment. At the follow-up appointment in May we were told that a referral would be sent to a specialist in Saskatoon. A few months later we still hadn't heard anything regarding the referral and I contacted his office. The receptionist was far from helpful. She didn't know at that time if the referral had even been sent.
I've tried to schedule a follow up appointment for my daughter with Dr. Buwembo as her problems are getting worse and was told by the receptionist "that there was nothing more that the doctor could do and to just wait to hear back from Saskatoon". Like when the hell does a receptionist become a doctor.
I took my daughter to our pediatrician hoping to seek some help until she finally gets into Saskatoon. He has been an absolute savior! He tried to contact the Saskatoon office himself & gave me the number when he was unable to. He has checked up on all her test results to make sure there wasn't anything really wrong, and has prescribed meds to reduce her suffering until she finally sees a specialist.
I was finally able to get through to Saskatoon and was notified that the referral had been received, I was given the doctors name that my daughter will be seeing but was told that there may be a bit of a wait to get into to see them. I was relieved to here this knowing that we we would get in eventually and know that we have the help of our pediatrician until this happens.
I contacted Dr. Buwenbo's office after speaking with Saskatoon to see if they were aware that the referral had actually been received and a doctor had been chosen. The receptionist wasn't sure and said that she would check the file and call me back. She called me back a short while later and confirmed that the referral had been sent and gave me the doctors information for Saskatoon. I asked why she hadn't contacted me when this was first received and she had no answer. She is far from helpful.
Submitted Nov. 3, 2021