Dr. William Kapusta
Staff
Punctuality
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GP for three generations. His staff is amazing, very helpful, kind, good organization and great communication. He is a good diagnostician, keeping in mind that you have to have patience to allow him to work through the tests. Every time my kids are sick, they fit us in, rather than spend hours in urgent care... But maybe they only do this for us because we are extremely grateful. My kids like him very much and feel comfortable chatting his ear off. He is humble, doesn't rush you and always seem to be in good humour with excellent beside manner. I've never felt dismissed, even when he doesn't have a quick solution to my problem. He has no problems referring to a specialist but does so prudently. He's been supper helpful and supportive of everything we've asked of him, and stepped up to the plate on several occasions to make sure a family member doesn't fall through the cracks, and do what other doctors failed or forgot to do. It'll be a sad, sad day in Oshawa when he decided to retire. If you are ever lucky enough to get this doctor on your team... Don't take him for granted. It amazes me that anyone can get through that many years as a GP and not become complacent.
Submitted May 17, 2015