Dr. Jaggi Rao, MD, FRCPC (Dermatology)

3.9 ( 208 reviews )

Staff

Dr. Kristina Zakhary

230 reviews

TOP RATED FOR

Staff

Punctuality

Helpfulness

Knowledge


Ratings for Dr. Jaggi Rao, MD, FRCPC (Dermatology)

2
Staff
2
Punctuality
1
Helpfulness
1
Knowledge

I had not so good experience with Dr.Rao!!!! He did not seem to listen to my needs or be concerned when asked about them.

Submitted April 6, 2016

Dr. Jaggi Rao, MD, FRCPC (Dermatology)'s response
Dear Patient,
Thank you kindly for your feedback. It is extremely important to us to know what was done wrong immediately at the office or through our feedback@raoderm.com. We encourage everyone to leave their concerns directly with our office in order for it to be addressed immediately and properly. We have our hot line available 24/7 at emergency@raoderm.com or feedback@raoderm.com. Please feel free to address all your concerns with us. We appreciate every opinion and feedback: good or bad. It helps us to build up a better practice and an excellent customer service.
Thanks again for your rating and we are looking forward to hear back from you through our hot line. It is very important and we would like to hear your opinion.

Thanks,
RaoDermatology.

Submitted April 25, 2016

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

I had a magnificent experience with Dr. Rao and his team today. I saw him with a little bit of weight, but it was certainly worth it. He treated my acne, and asked if there were any questions, answering them thoroughly. I feel confident in his knowledge and I am certain that my face will improve. Look forward to returning back shortly.

Submitted April 6, 2016

Dr. Jaggi Rao, MD, FRCPC (Dermatology)'s response
Dear Patient,
Thank you. Your feedback is greatly appreciated. We're happy to help and bring a positive change into your life. Please feel fee to let us know if there is anything else we can do for you at the moment.
Sincerely,
RaoDermatology team.

Submitted April 25, 2016

3
Staff
3
Punctuality
1
Helpfulness
1
Knowledge

Like many others mentioned, I waited several months to see Dr. Rao, and am very disappointed at the service I received. Prior to even meeting me, Dr. Rao had filled out my prescription. He walked into the room, handed me the pre-written prescription, and was done. He did not address any of my questions, and in regards to my acne, simply told me to moisturize. I am very disappointed, and none of my skin issues were solved.

Submitted April 5, 2016

Dr. Jaggi Rao, MD, FRCPC (Dermatology)'s response
Dear Patient,
Thank you kindly for your feedback. It is extremely important to us to know what was done wrong or what changes or improvements can be made in order for us to be able to provide the utmost care to our patients. We encourage everyone to leave their concerns directly with our office in order for it to be addressed immediately and properly. We have out hot line available 24/7 at emergency@raoderm.com or feedback@raoderm.com. Please feel free to address all your concerns with us. We appreciate every opinion and feedback: good or bad. It helps us to build up a better practice and an excellent customer service. There were several changes made in our clinic and in our acne clinic protocol in particular. Sadly, if we had heard from you sooner and not through Rate Md, we are confident that it could have been resolved immediately. Our patients help us to be a better medical practice and that is why we encourage everyone to share their feedback directly with us. We are open for discussion and always welcome your feedback.
Thanks again for your rating and we are looking forward to hear back from you soon through our hot line Emergency@raoderm.com or feedback @raoderm.com. It is very important to us.

Thanks,
RaoDermatology.

Submitted April 25, 2016

1
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

I read the recent review of this doctor and am glad he did rhis fior you. For me he didn't - the results were poor and i had to see another more experienced so tor for correction. He was dismissive and arrogant.

Submitted March 25, 2016

Dr. Jaggi Rao, MD, FRCPC (Dermatology)'s response
Hello,

This is very odd, as we have communicated and kept in close contact with all of our liposuction clients and it is surprising that we have never heard of you being dissatisfied. In fact, it should be questioned if this truly is a liposuction patient writing this review. It would have been and continues to be in your best interests to contact our clinic and let us know who you exactly are so that we can address your concerns directly. For a procedure of this calibre and cost, we would have expected that any paying patient would have come back to us rather than spend more money on a correction. It is not logical to the point that if you are for real, please reach out to us for a full compensation.
Thank you.
Rao Dermatology Team.

Submitted March 28, 2016

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Dr Rao us awesome. He is very knowledgeable and personable. His staff is wonderful also. I had liposuction 3 weeks ago and I am extremely happy with my results and the whole procedure from the consultation to the surgery to the after care. Sonja was extremely helpful to me on the day and days after the surgury. Dr Rao went above and beyond performing my procedure. He did not rush anything at all and he was excited as I was that I was getting the procedure done. I had my stomach and love handles done and even though the recovery is rough I would recommend anyone who has troublesome areas to get this done and get it done from dr Rao !!

D
Edmonton.

Submitted March 25, 2016

Dr. Jaggi Rao, MD, FRCPC (Dermatology)'s response
Dear D.,
Thank you kindly for your feedback. It is greatly appreciated. We are extremely happy to hear that you are pleased with your liposuction procedure. Please always feel free to let us know regarding your further progress at anytime after your procedure. Our hot line is available 24/7 at emergency@raoderm.com or feedback @raoderm.com. We do a scheduled follow up phone call or email, but it not always enough. Therefore, please do not hesitate to reach out to us yourself if there is anything else that needs to be addressed in a timely matter. Thank you very much for your kind words.
Sincerely,
RaoDermatology.

Submitted April 25, 2016

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Best dermatologist I have ever seen . Excellent staff and very informative. I would recommend to anyone .

Submitted March 12, 2016

Dr. Jaggi Rao, MD, FRCPC (Dermatology)'s response
Dear Patient,
Thank you very much for your kind feedback. We are always happy to help. Please don't hesitate to contact our office if you have any questions or concerns. We have out hot line emergency@raoderm.com or general info at info@raoderm.com. Please don't hesitate to reach out to us.
Best regards, Rao Dermatology Team.

Submitted March 14, 2016

4
Staff
4
Punctuality
2
Helpfulness
3
Knowledge

We waited 2 months and drove 3 hours to see Dr. Rao. They have an beautiful facility with underground parking which helped especially with a 3-month old baby in tow. He saw my baby, wrote a prescription, and was almost out the door in maybe 2 minutes. He seemed to be in such a hurry and didn't even tell me his diagnosis. I stopped him on his tracks and I said I have questions. He did answer them but seemed to be in such a hurry to leave. For a first time mom at her wits end when her baby is miserable during flare ups, I needed more than a prescription. I needed to know more about how to manage his condition. Anyway, I didn't get much of that here. By the way, the moisturizer that was prescribed to us which I thought was a specialty moisturizer turned out to be available at Walmart for $6 less.

Submitted March 10, 2016

Dr. Jaggi Rao, MD, FRCPC (Dermatology)'s response
Dear Patient,
We understand the long wait time to see us, and are working hard to creatively reduce our wait-list. This is a priority for us. We appreciate seeing you and really do want to help you in the best way possible. We don’t take you or your skin problems for granted. Before you leave a session, please ask us all your questions and ensure that issues have been addressed at the time of your appointment. If you have concerns, comments, criticisms or further questions after you leave, we WELCOME the opportunity to address these by email, phone, web-mail or another visit. It makes sense to raise any concerns with us directly, rather than posting a comment of frustration. We have our hotline available 24/7 at emergency@raoderm.com.
We are extremely sorry that you left unsatisfied and are concerned. Please reach our do us dirrectly. Looking forward to hear from you.
Best regards,
RaoDermatology.

Submitted March 11, 2016

3
Staff
3
Punctuality
1
Helpfulness
1
Knowledge

I am mortified by the results I got from a treatment provided by them. My face is ruined. I am too depressed to leave my house. Even the injections they did for my acne left an indent. My own gp never leaves an indent when he injects into my acne and every treatment from my gp way better than Dr. Rao's office.

I was never told of the post treatment results. Felt as if I was in the room and then out with a prescription and no information on the therapy itself. Turned out by another doctor all I needed was retinol cream for my skin nothing else. I was mad that they not only suggested Accutane but dried out my already dry skin and caused even more problems physically and now psychology.

Never will I go back. They done enough damage to my skin and self esteem.

Submitted March 1, 2016

Dr. Jaggi Rao, MD, FRCPC (Dermatology)'s response
Dear Patient,
We appreciate seeing you and really do want to help you in the best way possible. We don’t take you or your skin problems for granted. All management strategies should be based on discussion and agreement between ourselves (the skin experts) and you (the patient coming to us for advice and treatment). Before you leave a session, please ask all your questions and ensure that issues have been addressed. If you have concerns, comments, criticisms or further questions after you leave. We WELCOME the opportunity to address these by email, phone, web-mail or another visit. It makes sense to raise any concerns with us directly, rather than posting a comment of frustration. We have our hotline available 24/7 at emergency@raoderm.com.
Retinol cream can dry your skin as well. Please use it with caution.
Best Regards,
RaoDermatology.

Submitted March 10, 2016

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

I am surprised by the negative reviews on RateMD for Dr. Rao. I went to my appointment quite literally with a notebook full of questions, and Dr. Rao took his time to thoroughly answer them all. He provided information on multiple treatment options for skin lesions, and even invited me to email the clinic if I had follow-up questions. His knowledge, compassion, and interest in ensuring the best treatment result for the patient were very clear. All of the staff are great too. I look forward to returning.

Submitted March 1, 2016

Dr. Jaggi Rao, MD, FRCPC (Dermatology)'s response
Thank you kindly for your feedback. It is greatly appreciated.
It is a reward to us to have you as our patient.
Please feel free to reach out to us directly if you have any questions or concerns at info@raoderm.com

Best regards,
RaoDermatology.

Submitted March 10, 2016

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

My family and I have all been lucky enough to be treated by Dr Rao. His staff is always helpful, professional and very friendly, right from the front staff to the nursing staff. Dr Rao is always friendly and very and takes his time to answer our questions(even draws pictures to help explain the diagnosis to us)! I myself have had numerous cosmetic procedures done here from lasers to botox and fillers. Recently I was introduced to his new Nurse Injector, Vikki, and may I add that she amazing! She takes her time, is honest, and the results are not only exactly what I want, they are so natural. With all of my families concerns, we have always been treated with respect and the nursing staff are so friendly, kind, compassionate, and very knowledgeable. I realize that that this is a very busy office, and I am disheartened by some of the reviews about punctuality and treatment. People this is a specialist office and many people want to see Dr Rao. He can not simply spend all day with one patient. He has answered all my families questions and his treatments have been successful! I just want to say Thank You Dr Rao and Staff, I am very glad I we found you! Keep up the good work.

Submitted Feb. 26, 2016

Dr. Jaggi Rao, MD, FRCPC (Dermatology)'s response
Dear Patient,
Thank you kindly for your feedback. We greatly appreciate it. It is an honor for us to be able to treat you and your family. We appreciate your trust and loyalty.
Please do not hesitate to reach out directly to us at info@raoderm.com if you have any other questions or concerns. We will be happy to help.

Kind regards,
RaoDermatology.

Submitted March 10, 2016


Dr. Jaggi Rao, MD, FRCPC (Dermatology)'s Credentials

Accepting New Patients

Yes, this doctor is accepting new patients

Biography

Dr. Jaggi Rao, MD, FRCPC (Dermatology) Dr. Jaggi Rao is a double board certified dermatologist (Canada and USA) and a certified cosmetic surgeon. He completed his 5 year dermatology training at the University of Alberta, followed by an accredited fellowship with the American Academy of Cosmetic Surgery in Southern California. Dr. Rao is a full Clinical Professor of Medicine at the University of Alberta. Dr. Rao has won several accolades for research and teaching, including the Canadian Dermatology Association’s Teacher of the Year Award. In 2011, he was the recipient of Avenue Magazine’s Top 40 under 40 Award. He has authored over 50 scientific papers and textbook chapters, and has been an invited speaker for over 500 lectures worldwide to physicians, other professionals, and the general public. Dr. Rao continues to lend his expertise to various organizations. He sits on the board of directors for CAAM( Canadian Association of Aesthetics Medicine) and acts as a consultant to the government (such as the Canadian Standards Association), laser and pharmaceutical industry, and professional sports teams. He is the creator and visionary behind ConsultDERM™, Canada’s largest teledermatology service, allowing health care providers timely access to assistance for patients with skin-related problems. Due to his well known expertise in laser technologies, he is the co-founder of AMT( Aesthetics Medicine Training Academy of Canada ) which has hosted the only nonbiased comprehensive course in the fundamentals of laser therapy. As he has luminary status in advanced injection techniques ,Dr. Rao is an official trainer of injectables (Botox and fillers). With his talent and passion for dermatology and cosmetic surgery, , Dr. Rao is always ready to provide education, expert advice and top notch patient care.

Languages

  • English

Education

  • University of Alberta
  • Mc Master Univ, Sch Of Med, Hamilton, Ont, Canada (Grad. 1998)

Areas of Expertise

  • Acne
  • Migraine
  • Moles
  • Cold sore
  • Dry skin
  • Liposuction
  • Seborrheic dermatitis
  • Lymphedema
  • Edema
  • Lipoma
  • Melanoma
  • Hair loss
  • Scleroderma
  • Botox
  • Skin biopsy
  • Rosacea
  • Cystic fibrosis
  • Laser hair removal
  • Nail fungus
  • Hives and angioedema

Awards & Recognitions

  • Dr. Rao is a full Clinical Professor of Medicine at the University of Alberta.
  • Dr Rao has luminary status in advanced injection techniques ,Dr. Rao is an official trainer of injectables (Botox and fillers).
  • In 2011, he was the recipient of Avenue Magazine’s Top 40 under 40 Award. He has authored over 50 scientific papers and textbook chapters, and has been an invited speaker for over 500 lectures worldwide to physicians, other professionals, and the general
  • He sits on the board of directors for CAAM( Canadian Association of Aesthetics Medicine) and acts as a consultant to the government (such as the Canadian Standards Association), laser and pharmaceutical industry, and professional sports teams.
  • Dr Rao is well known for expertise in laser technologies, he is the co-founder of AMT( Aesthetics Medicine Training Academy of Canada ) which has hosted the only nonbiased comprehensive course in the fundamentals of laser therapy.
  • He is the creator and visionary behind ConsultDERM™, Canada’s largest teledermatology service, allowing health care providers timely access to assistance for patients with skin-related problems.
  • Dr. Rao has won several accolades for research and teaching, including the Canadian Dermatology Association’s Teacher of the Year Award

Publications & Research


Insurance accepted by this Doctor

Other patients have successfully used these insurance providers, please call the Doctor's office to find out if your insurance plan is accepted.
AHC
Blue Cross / Blue Shield