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Cross Cancer Institute

Cross Cancer Institute

Hospital
19 reviews

Rate Cross Cancer Institute

Cleanliness
Facilities
Services
Value

Ratings for Cross Cancer Institute

5
Cleanliness
3
Facilities
4
Services
5
Value

Tom Baker gets more funding than the Cross does--yet the Cross still manages to deliver great care mostly due to the front liners who work/volunteer there. Management (AHS) is hit and miss and the place took a dive down when the Alberta Cancer Board was no longer running the place.

flag | Submitted December 30, 2017

5
Cleanliness
4
Facilities
5
Services
5
Value

Everyone who works at the facility is awesome. My Dr's and Nurses are world class! We are very fortunate to have all of these people working at the Cross... THANK YOU to everyone I encounter when I visit this facility :)

flag | Submitted December 4, 2017

5
Cleanliness
5
Facilities
5
Services
5
Value

All the Dr's and staff I have encountered for my own visits as well as my families have been wonderfully supportive and knowledgeable.

flag | Submitted November 16, 2017

5
Cleanliness
5
Facilities
5
Services
5
Value

I started at the CCI almost 6 years ago. Everyone there is very caring and wonderful. The oncologists are world class along with the nurses and physiotherapists. It is the place yo be if diagnosed with cancer

flag | Submitted September 28, 2017

4
Cleanliness
2
Facilities
4
Services
4
Value

Staff and especially volunteers are wonderful. The facility is very difficult to move around and find the area or room you need to go can become a challenge. When they call you for an appointment nobody explains you the reason. You go there, you fill forms with the information they already have in file, you submit it to the receptionist. Once a nurse or doctor meets with you they start asking again the same questions you answered already when you completed questionnaire given to the receptionist. An unnecessary and lengthy procedure that creates longer waiting time. I had a mastectomy, when they called me for my second appointment they did not tell me the reason. First question in the questionnaire was if I knew the reason of the appointment. I am trying to understand the logic of this procedure. They must have all my recent medical history (at least) and they should carefully read it before they sit with the patient. Why not tell me that you are coming to the Institute because you will be prescribed a pill. Parking fee in parkade of the facility is outrageous; $ 13.75 for 3 hour parking. Whoever is parking here is someone diagnosed with cancer or family members of a patient. These are not people going to Rogers Arena to watch hockey! I cannot imagine people that struggle financially, another reason to get more stressed.

flag | Submitted September 7, 2017

5
Cleanliness
4
Facilities
5
Services
5
Value

They hospital is well run and the cleanest in the City it has the latest in diagnostic and equipment but the building space is stressed to the limit. With 4% increase from cancer patients and people living longer a new more spacious facility is required. Their out reach programs are still managed from Edmonton. Patients on drug trails have to come to Edmonton even from Calgary at times. The Cross delivers excellent care in spite of its physical limitations.

flag | Submitted August 29, 2017

3
Cleanliness
2
Facilities
2
Services
2
Value

The treatment at the Cross Cross Cancer is not leading edge. It has a poor reputation which is why they cannot attract and keep doctors. Average stay of a doctor only three years, which is not normal. Not leading edge when you cannot get the best people to work for you...and even when you train them...they choose to leave. Understaffed which is not good for doctor morale or patient care.

flag | Submitted June 16, 2017

5
Cleanliness
5
Facilities
5
Services
5
Value

I found lots of support at the Cross. It is a teaching and research facility but for those of us who benefit from the leading edge treatment it is wonderful.

flag | Submitted June 14, 2017

2
Cleanliness
2
Facilities
2
Services
2
Value

Moved treatment to Calgary...much better treatment and communication. If you have the choice...choose Tom Baker not Cross Cancer. Needless stress put on patients at CCI which could be fixed without cost...shift needed from disease centric care to patient centric care. Worst part is that a teaching facility and new doctors learning poor communication skills this cycle will just continue to repeat itself at CCI. I hope the will adjust and adapt like Tom Baker.

flag | Submitted June 3, 2017

3
Cleanliness
3
Facilities
2
Services
2
Value

There is a lot of miscommunication and difficult to speak to doctor, which adds a lot of stress to patients and families. Better communication needed. Only squeaky wheel gets the grease mentality...so be prepared to make some noise to get good care...otherwise...will get lost in the shuffle.

flag | Submitted May 12, 2017

Doctors at Cross Cancer Institute

Dr. Todd P W McMullen

Dr. Todd P W McMullen

Outstanding Staff Badge
World Class Punctuality Badge
Exceptionally Helpful Badge
Highly Knowledgeable Badge
23 reviews

Latest Rating

Dr. McMullen removed my appendix in July of 2009, after several years of experiencing a mysterious reoccurring abdominal pain that eventually (and thankfully!) led t... Read more

Dr. Soori Sivakumaran

Dr. Soori Sivakumaran

9 reviews

Latest Rating

We are blessed to have Dr. Sivakumaran practicing in Edmonton. Words can not express how skilled yet humble this doctor is.

Dr. John Mackey

Dr. John Mackey

7 reviews

Latest Rating

I felt blessed that Dr Mackey was my oncologist He could not have been better , and so encouraging. If you have Dr Mackey - you are a very lucky person.

Dr. Diane Severin

Dr. Diane Severin

6 reviews

Latest Rating

She was there for me when i went thru my cancer treatment. Lovely lady and ectremely knowledgeable and caring.

Dr. John Amanie

Dr. John Amanie

8 reviews

Latest Rating

Dr. Amanie was patient, kind, thorough and professional. He helped us to make a decision regarding my husband's care for prostate cancer and he never once tried to ... Read more

Dr. Andrew Scarfe

Dr. Andrew Scarfe

24 reviews

Latest Rating

He has been there for me all the way. Very caring and he answers all question you ask. Very loving Doctor!!

Dr. Katia Tonkin

Dr. Katia Tonkin

18 reviews

Latest Rating

Hi Dr. Tonkin, I don't know if you check this site or not but I don't know of any other way to contact you. Thank you for seventeen years of caring, sometimes cajo... Read more

Dr. Michael Sawyer

Dr. Michael Sawyer

6 reviews

Latest Rating

He is very clever, cares deeply about all his patients, Hit is a crusade for him against cancer and he has a great staff as well. He treated me like a thinking huma... Read more

Dr. Donald Morrish

Dr. Donald Morrish

15 reviews

Latest Rating

for those of yo complaining of thyroid issues being on SYNTHROID...it's the ONLY GARBAGE DRUG you will ever be offered by today's EDUCATED endocrinologists, and ev... Read more

Dr. Naresh Jha

Dr. Naresh Jha

13 reviews

Latest Rating

Gave too strong and long radiation treatments for my husband. Even radiologist was surprised at his 'prescribed' radiation treatments. My husband had to stop treat... Read more


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