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Cross Cancer Institute

Cross Cancer Institute

Hospital
23 reviews

Rate Cross Cancer Institute

Cleanliness
Facilities
Services
Value

Ratings for Cross Cancer Institute

3
Cleanliness
2
Facilities
2
Services
1
Value

The doctor I have has no respect for cancer patients. He will not authorious blue cross coverage. So patient has to pay out off pocket. Some chemo nurses go for the smallest vein for treatment ,so the patient gets a busted vein and the head nurses covers it up..Some doctors want u to pay for a t.c scan out of pocket.tell u to go too insight in medulark shopping centre. (Private).But all scans are covered by Alberta health care. I'm opinion .what a scam!!!!!! Know wander people get stressed and depressed and lose hope that they will never get better. Calgary is just to far away to go for treatment. .

flag | Submitted April 21, 2018

5
Cleanliness
5
Facilities
5
Services
5
Value

All the people I came across while getting treatment at the Cross were all very friendly. Considering over 1000 people walk through the doors everyday. It is a very busy place. The volunteers really do a good job ☺

flag | Submitted April 13, 2018

5
Cleanliness
5
Facilities
5
Services
5
Value

Given the rampant increase in cancer, the services I received during my treatment was excellent. While the nurses, doctors, support staff and volunteers were very busy, they were all very professional. Its is difficult treating terminally ill patients on an on-going basis. That would be very challenging, so I never expected to be treated the same as the terminally ill. It was very humbling to be sitting beside a patient that may only have a couple of years. I am very grateful that I had Dr. X Zhu and Dr. Chay to help me through my treatment. Thank-you

flag | Submitted March 19, 2018

1
Cleanliness
1
Facilities
1
Services
1
Value

Horrible communication between memebers of staff, patient education by doctors and nurses negliable and generic. There is huge turnover due to poor management, so best oncologists do not want to stay. It is not the amount of money AHS is spending, it is what they are spending it on. This is not a world class facility as mentioned below. It is dysfunctional and cancer patients are undergoing unnecessary stress. This could be so much better if staff and management had the ability to acknowledge problems versus just doing what has not and will not work.

flag | Submitted February 19, 2018

5
Cleanliness
3
Facilities
4
Services
5
Value

Tom Baker gets more funding than the Cross does--yet the Cross still manages to deliver great care mostly due to the front liners who work/volunteer there. Management (AHS) is hit and miss and the place took a dive down when the Alberta Cancer Board was no longer running the place.

flag | Submitted December 30, 2017

5
Cleanliness
4
Facilities
5
Services
5
Value

Everyone who works at the facility is awesome. My Dr's and Nurses are world class! We are very fortunate to have all of these people working at the Cross... THANK YOU to everyone I encounter when I visit this facility :)

flag | Submitted December 4, 2017

5
Cleanliness
5
Facilities
5
Services
5
Value

All the Dr's and staff I have encountered for my own visits as well as my families have been wonderfully supportive and knowledgeable.

flag | Submitted November 16, 2017

5
Cleanliness
5
Facilities
5
Services
5
Value

I started at the CCI almost 6 years ago. Everyone there is very caring and wonderful. The oncologists are world class along with the nurses and physiotherapists. It is the place yo be if diagnosed with cancer

flag | Submitted September 28, 2017

4
Cleanliness
2
Facilities
4
Services
4
Value

Staff and especially volunteers are wonderful. The facility is very difficult to move around and find the area or room you need to go can become a challenge. When they call you for an appointment nobody explains you the reason. You go there, you fill forms with the information they already have in file, you submit it to the receptionist. Once a nurse or doctor meets with you they start asking again the same questions you answered already when you completed questionnaire given to the receptionist. An unnecessary and lengthy procedure that creates longer waiting time. I had a mastectomy, when they called me for my second appointment they did not tell me the reason. First question in the questionnaire was if I knew the reason of the appointment. I am trying to understand the logic of this procedure. They must have all my recent medical history (at least) and they should carefully read it before they sit with the patient. Why not tell me that you are coming to the Institute because you will be prescribed a pill. Parking fee in parkade of the facility is outrageous; $ 13.75 for 3 hour parking. Whoever is parking here is someone diagnosed with cancer or family members of a patient. These are not people going to Rogers Arena to watch hockey! I cannot imagine people that struggle financially, another reason to get more stressed.

Submitted September 7, 2017

5
Cleanliness
4
Facilities
5
Services
5
Value

They hospital is well run and the cleanest in the City it has the latest in diagnostic and equipment but the building space is stressed to the limit. With 4% increase from cancer patients and people living longer a new more spacious facility is required. Their out reach programs are still managed from Edmonton. Patients on drug trails have to come to Edmonton even from Calgary at times. The Cross delivers excellent care in spite of its physical limitations.

flag | Submitted August 29, 2017

Doctors at Cross Cancer Institute

Dr. Todd P W McMullen

Dr. Todd P W McMullen

Outstanding Staff Badge
World Class Punctuality Badge
Exceptionally Helpful Badge
Highly Knowledgeable Badge
24 reviews

Latest Rating

He saved my life as a resident doctor perforatorated my colon and he did emergency surgery after 12 hours and I trust him with my life! The intensive care nurses ho... Read more

Dr. Soori Sivakumaran

Dr. Soori Sivakumaran

9 reviews

Latest Rating

We are blessed to have Dr. Sivakumaran practicing in Edmonton. Words can not express how skilled yet humble this doctor is.

Dr. John Mackey

Dr. John Mackey

7 reviews

Latest Rating

I felt blessed that Dr Mackey was my oncologist He could not have been better , and so encouraging. If you have Dr Mackey - you are a very lucky person.

Dr. Diane Severin

Dr. Diane Severin

6 reviews

Latest Rating

She was there for me when i went thru my cancer treatment. Lovely lady and ectremely knowledgeable and caring.

Dr. Andrew Scarfe

Dr. Andrew Scarfe

25 reviews

Latest Rating

Dr Scarfe sets the bar high for his peers. He is knowledgeable, forthright but caring, dependable to a fault and simply the best physician I have ever had.

Dr. John Amanie

Dr. John Amanie

8 reviews

Latest Rating

Dr. Amanie was patient, kind, thorough and professional. He helped us to make a decision regarding my husband's care for prostate cancer and he never once tried to ... Read more

Dr. Katia Tonkin

Dr. Katia Tonkin

18 reviews

Latest Rating

Hi Dr. Tonkin, I don't know if you check this site or not but I don't know of any other way to contact you. Thank you for seventeen years of caring, sometimes cajo... Read more

Dr. Donald Morrish

Dr. Donald Morrish

18 reviews

Latest Rating

Always on top of things. Calls even when office is closed . Awesome doctor🌹

Dr. Michael Sawyer

Dr. Michael Sawyer

7 reviews

Latest Rating

Dr Sawyer was never on time. At my mothers last appointment, he encouraged surgery for her cancer and spent most of the time talking about how wonderful he is. He ne... Read more

Dr. Naresh Jha

Dr. Naresh Jha

13 reviews

Latest Rating

Gave too strong and long radiation treatments for my husband. Even radiologist was surprised at his 'prescribed' radiation treatments. My husband had to stop treat... Read more


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