Dr. Susan Kwan

4.5 ( 27 reviews )

Staff

Punctuality

Helpfulness

Knowledge

Ratings for Dr. Susan Kwan

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Dr. Kwan was my husband’s primary specialist, and she accompanied our family through difficult times. Then I wrote a book in memory of my husband "I am Still your Bride", and she wrote the preface for this book. She is truly an angel for our family.

Submitted Sept. 1, 2023

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

When my father was diagnosed with lung cancer, it felt like the end of the world for us. We were incredibly fortunate to have Dr. Kwan as my father’s primary specialist. Her level of care and professionalism made our lives easier during this extremely challenging time. Despite the frustration we experienced, Dr. Kwan consistently addressed all of our concerns and explained what we could expect. Our family fondly refers to her as our "angel."
Even years later, we often reminisce about the time we spent with Dr. Kwan. It's hard to imagine how we could have navigated everything without her. We've never witnessed another doctor who invests their heart and care into every patient like she does. Thank you, Dr. Kwan.

Submitted Aug. 28, 2023

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Last October, my mother fell seriously ill. Under the meticulous care of Dr. Susan Kwan, my mother overcame challenges and survived that difficult time. Although not fully recovered, she has been given the greatest joy as a grandmother to welcome the birth of her second granddaughter and support in her care. For this, I sincerely thank Dr. Kwan for her care and encouragement. The kindness of a doctor is like that of a friend, and under her commpasionate care, my mother will surely continue to show strength and continue on.

Submitted July 4, 2023

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Dr. Kwan is an exceptional person. She is a precise and excellent communicator that cares deeply. She helped me understand my condition, the process of treatment recommended, and was extremely thorough and understanding. I feel so fortunate to be under her care while I navigate some troublesome health issues.

Submitted June 19, 2023

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Dr.Susan Kwan is the best doctor I have met. She is very knowledgeable and caring and very efficient. Her receptionist is very nice lady always explain things clearly, never rush and always answer the phone. My dad had bloody brown mucus in the morning for 3 years and have been checked by other doctor could not find out the problem. Dr. Susan did checked on him and found something abnormal tissue in his back nose and immediately did Biopsy on him and the same day arranged an ontolarylogist next day to examine my dad. She is very responsible and trying her best to get my dad to earn time for treatment. Fortunately, it turned out nothing too serious so prescribed medicine for my dad and now it’s been a week that he don’t have any bloody mucus anymore. We are so glad to be her patient and under her care. She is the best doctor that you can trust. My father is so lucky to be referred to her. We appreciate all her hard work and help.

Submitted Jan. 25, 2023

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Excellent doctor that tells you the truth, she know what she is doing. She cared she is dedicated to her patients. Its impossible not to like her. Kind and gentle Bravo Dr, Kwan.

Submitted Dec. 21, 2020

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

What a great opportunity for me to express my deepest gratitude to Dr, Susan Kwan over the past years. Dr. Kwan is such a kind and gentle person. I felt very confident and secure in her care. I appreciate how well she took care of me. She is much more to me just a doctor. She has been my therapist, supporter, friend, well wish and an angel sent my way. Thank you Dr. Kwan.

Submitted Dec. 15, 2020

5
Staff
5
Punctuality
5
Helpfulness
4
Knowledge

Greatest dr. That you ever find. Kind. Competent. Excellent manners.

Submitted June 24, 2020

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

My 93 year old mother is under Dr. Susan Kwan's care. Dr. Kwan is kind, compassionate, caring, knowledgeable, an excellent communicator and an expert in her field. We have nothing but the highest compliment about this doctor. Besides, she has gained much respect from the community for devoting her precious time in sharing her Covid-19 knowledge with the public. I sincerely hope there are more professionals like her in our health care system. Thank you so much Dr. Kwan

Submitted June 7, 2020

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

I would like to express my heartiest appreciation for all the dedicated care from Dr. Susan Kwan over the past year. I was quite depressed from suffering severe health issues and was under her dedicated care. After three months, I could return to my work and continued under her follow up care. She explained each treatment step and my progress in detail. Other than having a genuine concern about my health issues, she also cares about my overall well beings. It is certainly a great privilege to have such a wonderful physician like her - a physician with both highly competent and compassionate.

Submitted June 1, 2020

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