Rate New Vista Care Home
Ratings for New Vista Care Home
Both my mother and father are in New Vista and have been for 10 months. The staff are wonderful taking care of them, they are so caring. I am so happy that they are there. The building is old and I look forward to them moving into the new building. I have seen other care homes and this one by far is the best, even the building being so old. .
Every time I visited my neighbour he was sitting in his room that smelled of urine, in urine filled Depends and urine smelling clothes. His room had no working sink and the garbage bun had no bag it. The final straw was seeing physical red marks on his ankles and wrists. DON’T place a family member in New Vista.
Quite often patients go missing on weekends. The floor smells very bad on weekends also. There is not enough staff and too many patients needing care. When my mother first moved in, there was an issue with some of her clothes being stolen. On the other hand, most of the staff work very hard and are very kind, there is just the odd one that doesn't give proper care.