Facebook Pixel
Burnaby General Hospital

Burnaby General Hospital

Hospital
37 reviews

Rate Burnaby General Hospital

Cleanliness
Facilities
Services
Value

Ratings for Burnaby General Hospital

1
Cleanliness
1
Facilities
1
Services
1
Value

Most disorganised hospital I have ever seen. Please don't go there if you have emergency.

Submitted January 6, 2018

4
Cleanliness
4
Facilities
3
Services
3
Value

Good stuff in general. Had a procedure done there. Excellent surgeon.

flag | Submitted December 7, 2017

5
Cleanliness
5
Facilities
5
Services
5
Value

I am happy to say Burnaby hospital is a decent hospital, I am famous hospital critic from ADMIN, my grandson was also born here to so keep up the good work.

flag | Submitted December 3, 2017

4
Cleanliness
4
Facilities
1
Services
3
Value

doctors sit and talk for way too long people are waiting for absurd amount of times even with an appointment

flag | Submitted December 1, 2017

1
Cleanliness
1
Facilities
1
Services
1
Value

I had serious infection and was referred to BH, where my blood samples collected for tests and I had to be given IM injections per day, in 4 equally divided doses. So I had to get back to the hospital every 6 hours for the injections. BH hired a bunch of Filipinos on temporary work visas in British Columbia, Canada. The one who injected me, was so incompetent that he had a huge backlog by 7 pm and told the remaining patients to come back at 12 midnight for the next injection at the ER. So we went to the ER at midnight and registered at the counter manned by 2 east indian ladies. Just then, 2 plump white ladies came in looking very important, but dressed shabily in casual pants and T-shirts and carried a mug of coffee in their hands. One of them gave a commanding look at the ER waiting room, and decided to pick on me. I was summoned to her highness. Before I could explain why I was there. she started shouting at me that I should not be there at the ER. The whole ER was stunned by her unwarranted rage. I ignored her and waited at the ER until it was my turn and I was administered the IV dosage. Someone told me her name was SHYbich; there is nothing shy about her demeanor. The next morning, I went back to BH for the IV injection again, and this time it was a Fillipino woman. She was just as incompetent as her male compatriot, and poked the patients so many times unsuccessfully to get the vein. The whole exercise was a waste of time, and I had to seek medical treatment in the US. Shame on you shyB.

flag | Submitted November 22, 2017

4
Cleanliness
4
Facilities
1
Services
1
Value

The Burnaby General Hospital Emergency Department needs some serious review of staff habits and procedures as well as deal with the bottlenecks and delays of internal service between the different departments in order to establish improved patient care in a timely fashion. Here are some of the essentials that need to take place before I ever visit the BGH Emergency Department again: 1. All Emergency care staff need to learn proper staff-patient interaction by being honest, polite, organized, and effective. Professionalism should be a high priority, which it currently is not! 2. The bottlenecks and areas of delay within BGH need to be established and improved immediately by doing proper time and motion studies as well as critical path analysis and taking action as soon as possible. 3. Periodic reviews need to take place to ensure personal and professional discipline in doing the right things are actually happening. If BGH were a business today it would be out of business tomorrow for the management and staff there are doing a lot of things that are counterproductive and inefficient. The problems really start with BGH management staff since they are to set the standards they and their staff under them are to follow, and right now this is very poor. To make the claim that BGH is underfunded by the government and that this is the cause for the long patient wait times (in my case over 6 hours for a routine scan that took less than 5 minutes) is ridiculous based on what I saw happening. Here are some of the things I saw: 1. Files went missing and staff were asking where the patient file was. 2. The same questions were asked by the emergency room staff over and over again as if one was to expect a different answer. 3. The police needed a form for a patient and the emergency room staff ran out of the form and could not make a copy from their computer (why?) 4. I asked what the cause of the delay was after my scan was completed and the answer was always the same. We are waiting for the doctor to review the scan. I asked can I be send home and after the results of the scan are completed I return and they said no. So BGH gets an F rating from me and the main problem is not the front line staff but management, who needs to set the bar much higher for everyone working at BGH and most certainly not continue doing "business as usual" for that is less than professional!!!

flag | Submitted November 2, 2017

1
Cleanliness
2
Facilities
3
Services
2
Value

People in the medical field know this hospital is a mess, and is poorly managed. Look up infection rates at this hospital, such as "C. Difficile." there are some great doctors and nurses here, in my experience, but I wouldn't want surgery or anything major done here until the higher ups clean up their act!

Submitted October 2, 2017

4
Cleanliness
4
Facilities
5
Services
5
Value

Staff are knowledgeable & caring, especially nurses & doctors are competent or exceptional. Even the cleaners are friendly. The food is terrible but otherwise my experience during a five day stay was great.

flag | Submitted September 17, 2017

2
Cleanliness
1
Facilities
1
Services
1
Value

It's the most useless and stupid hospital in the world.

flag | Submitted June 3, 2017

5
Cleanliness
5
Facilities
5
Services
5
Value

great smaller hospital.................easy to get around......all friendly

Submitted May 19, 2017

Doctors at Burnaby General Hospital

Dr. Salim Lalani

Dr. Salim Lalani

57 reviews

Latest Rating

I received very poor care from Dr Lalani. He did not educate me on my options, my condition and his physical care of my condition was really not a positive experien... Read more

Dr. Jean-Noel Mahy

Dr. Jean-Noel Mahy

43 reviews

Latest Rating

I found Dr. Mahy to be friendly and efficient, and he took the time to makes sure I had no further questions. Calls to the office were also handled well.

Dr. lucas soswa

Dr. lucas soswa

24 reviews

Latest Rating

I recently had a knee replacement by Dr. Soswa at langley hospital. Completely happy with my surgery and recovery. Two months now, it is so much better. Great

Dr. Glen Freedman

Dr. Glen Freedman

2 reviews

Latest Rating

First off the guy looks like he is on some sort of medication himself. He is very rude. He has a sloppy unprofessional appearance. Closed my file after 2nd visit...c... Read more

Dr. Nirmal Kang

Dr. Nirmal Kang

14 reviews

Latest Rating

terrible , terrible, terrible arrogant sarcastic same as Rana

Dr. Jiong John Wu

Dr. Jiong John Wu

3 reviews

Latest Rating

I can only speak from personal experience. Dr Wu accurately diagnosed my condition and offered helpful prescriptions.

Dr. Jong John Johnny Wu

Dr. Jong John Johnny Wu


Sign up for our newsletter to get the latest health news and tips.