Charlene Chan

4.6 ( 17 reviews )

Staff

Punctuality

Helpfulness

Knowledge

Ratings for Charlene Chan

5
Staff
4
Punctuality
5
Helpfulness
5
Knowledge

My family and I have been seeing Dr. Chan for a few years now. I first began seeing her for fertility. After a successful pregnancy and the birth of my baby, we have continued to seek care and direction from Dr. Chan. She is a very knowledgeable and caring naturopathic doctor. The receptionist, Stephanie is very friendly too. Dr. Chan books about a month out but I assure you she is worth the wait!

Submitted July 13, 2019

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

I have been seeing Dr. Chan for over a year now. She was highly recommended to me by another patient of hers. Dr. Chan exceeded all my expectations; she is very knowledgeable, attentive and carrying. I went to Dr. Chan to seek help with my hypertension; she designed a treatment for me that not only keeps my blood pressure under control, but it also improves my sinus problems and overall health. She offers exceptional service and excellent treatment!

Submitted July 29, 2018

4
Staff
4
Punctuality
5
Helpfulness
5
Knowledge

I've been going to Dr. Chan for about 10 years. She is an expert and makes me feel comfortable knowing I can trust her to help me. My health has been better because of her. Friendly and genuinely caring! I recommended her to a good friend and her daughter's eczema as a toddler at that time went away. My best friend recommended me to her soon after Dr. Chan helped her and made her better from carbon monoxide poisoning when no other general doctor could find what was wrong with her. Dr. Chan is dedicated to her practice. The receptionists are always super friendly.

Submitted Oct. 3, 2017

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

My experience with Dr. chan has been exceptional. I Specifically went to see Dr. Chan as the fertility clinic that I went to recommended her. I couldn't have been happier. She helped to prepare my body for the intense IVF treatment and even post treatment. She made recommendations to my diet and I did acupuncture once a week. I got pregnant on my first try at IVF and now I had twins! Thank you DR. Chan! I really believe that what Dr. Chan did for me enabled us to have these two beautiful healthy babies!

Submitted Sept. 13, 2016

5
Staff
4
Punctuality
5
Helpfulness
5
Knowledge

I was recommended to Dr. Chan to help with my knee paid. I found the treatment very effective. She was caring and I felt she was extremely interested in curing my condition and did not give up until I was satisfied.

Submitted Sept. 2, 2016

4
Staff
4
Punctuality
1
Helpfulness
2
Knowledge

I went to her because of great reviews but the review on December 23 2012 is very similar to my experience. The first visit was great as she seemed to be listening to the issues but I feel I could have gotten better help from a supplement store staff.

Submitted Aug. 20, 2016

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

I have been seeing Dr. Chan for approximately 10 years now. Initially I saw her regarding irregularities with my menstrual cycle. Dr. Chan worked with me to figure out the cause of the irregularities and was able to help me have a regular menstrual cycle by addressing the cause (a hormone imbalance that wasn't being helped by traditional birth control pills). Her recommended treatment was a change in diet to support normal hormonal function as well as an initial supplement, which I followed.
I have since returned to see her for various other issues, most recently for food sensitivities. She is able to test for sensitivities to a wide range of things, foods, pollen, household chemicals, hormones, etc. She then uses naturopathic therapies to help address those sensitivities, and allow me to eat those foods again.
Dr. Chan draws on her knowledge of naturopathic and traditional Chinese medicine. I appreciate that she doesn't treat symptoms, but seeks the cause of the symptoms and treats the problem/issue that is causing the symptoms to present; thus preventing the symptoms from recurring.
I have also taken both of my sons to see her (almost 2 years old, and 4.5 years old). She has helped treat their eczema, allergies, and helped us to prevent recurrent ear infections. She has been excellent with them, and they are both very comfortable with her. She has worked with us, alongside our GP, to help us optimize our health.

Submitted May 17, 2016

4
Staff
4
Punctuality
5
Helpfulness
5
Knowledge

I was suffering from a chronic sinus infection since I was 8. I even had a sinus surgery followed by a year of antibiotic treatment but that didn't help much. I stumbled on the post on my friend's Facebook page in which someone talked about Dr. Chen from Ray clinic and the "magic" shed did with fixing his father's heart problems. I decided to give it a try. The first meeting was an hour long and it concentrated on diagnostics. I was blown away by the findings (apparently you can have too many carrots) and had little faith in the whole procedure, but decided to give it a go. I followed the instruction religiously and after two weeks I saw some improvements, but nowhere near the "miracle" outcome I was hoping for. After second treatment the things started dramatically changing. My sinus problem was almost non existent, but I also had some unexpected benefits affecting my high blood pressure. It went from 160-110 to 135-89. "Miracle" finally happened, but it was not miracle. As Dr. Chen described to me it is just energy that was off balance and with the treatment the better flow is established. What I also like about the treatment is that it actually allows you to go back and eat foods that you like but in the smaller quantities. So your quality of life is not affected and yet you are cured. After my experience with Dr. Chen I lost confidence in traditional western medicine and do not go to my family doctor anymore. I highly recommend Dr. Chen to anyone that have any medical issue and not just the ones that "tried everything". She will actually cure you!

Submitted April 22, 2016

4
Staff
4
Punctuality
5
Helpfulness
5
Knowledge

Dr Charlene Chang is an awesome Naturopath.

She opened our eyes in regards to how food affects our body.

Our meeting with her was specifically for my daughter who seemed to be reacting negatively to certain types of food.

She performed a comprehensive test on our daughter and was able to give us a list of food that our daughter should eat or not eat. Following the list Definitely made a difference!

I recommend her to anyone looking for a professional and knowledgeable Naturopath in the Lower Mainland.

Submitted March 20, 2016

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Dr. Chan is extremely thorough with her assessment, educated, kind and she always goes beyond what is expected of her. I've been seeing her for one year now and she has helped me with my allergies, getting my health on track to get pregnant and helping me through my pregnancy. I know of 6 other people who see her and they have all had success with her. She has helped my husband and I to find out why we couldn't get pregnant when the Fertility Clinic couldn't and she has helped me through the pregnancy more than my own midwife. She will make time for you if she feels she needs to see you and she will let you know if you don't need to see her for a while. I've been to other accupunturists who did nothing for me and who would not take the time to learn what was going on with my body. She truly loves what she does and I highly recommend her. Thank you Dr. Chan for your continuous support with my husband and I.

Submitted Jan. 31, 2016

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