Ratings for Dr. Rachel Chong

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

I have a good rapport with the staff and Dr. Chong. On the phone they are prompt, in office you can wait up to 1 1/2 hrs. for your appointment. Dr. Chong is very busy and it takes time if you are seeing the nurse, dietitian and Dr. Chong.

Submitted March 1, 2021

5
Staff
4
Punctuality
5
Helpfulness
5
Knowledge

Have been seeing Dr. R. Chong for years now. Fantastic Doctor.

Submitted Nov. 15, 2020

4
Staff
4
Punctuality
5
Helpfulness
5
Knowledge

I have been a patient of Dr. Chong for many years. Staff have always been kind and helpful and Dr. Chong is a wealth of information.

Submitted May 28, 2020

2
Staff
3
Punctuality
3
Helpfulness
5
Knowledge

Couple of the staff are great the others far from great. Dr Chong is very helpful and a friendly personality.l

Submitted April 6, 2020

1
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Staff is really bad they need to get educated in how to treat people

Submitted June 25, 2019

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Very personal and freindly Doctor Chong is very knowledgeable and helpful. She listens intently to what you have to say. The office is very clean and staff very helpful. I was very lucky to have her as my doctor and would recommend her to anyone. Appointments were on time but not rushed i found her to be very helpful that i hadn' t gotten from other doctors fantastic and smart.

Submitted Nov. 20, 2018

4
Staff
4
Punctuality
4
Helpfulness
5
Knowledge

Dr. Chong is very pleasant. She is clear and the appointments go very quickly. I like quick appointments, but I never felt rushed by Dr, Chong. She would answer any question I had and make sure to answer all questions before I left. She may be a bit socially awkward, which might account for some of the negative reviews, but that kind of thing doesn't bother me as long as she is competent and knowledgeable.

Submitted Aug. 8, 2017

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Dr. Chong is such a caring doctor. She's taken care of my husband for years and now that I need a diabeetes doctor I asked for her. I'm so happy she was able to see me. I couldn't disagree more with the comment below saying that she doesn't take time to listen. When I'm in the office, I always feel I have her complete attention. She is so pashent and answers every last question. If she is looking at her computer its because she is conshienshous and wants to have all the right medical info. Can't ask for a better caring doc!

Submitted July 15, 2017

4
Staff
3
Punctuality
1
Helpfulness
1
Knowledge

She's horrible could care less spends more time typing then actually listening bed side manner pathetic

Submitted June 6, 2017

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Most amazing doctor I have ever had. She took the time to answer all my questions for me. I was really grateful for her patience. She works really hard for you and goes the extra mile to get information for you and set you up with the right people to help you. I found that she was also really organized and paid attention to small details. I have never left her office feeling confused, her instructions are clear. If you are ever kept waiting you know that it's because she always makes sure that she has all her bases covered with you. She seems to try a lot harder to take care of you and does a lot more than my other doctors. I also feel that she respects me as a person, she never puts me down or makes me feel like I don't matter. Actually she makes me feel that she actually cares about me and my health. I don't feel embarassed to ask her things, she makes me feel that comfortable. I give her my full recommendation. She's a great person and not just a great doc. By the way, I've been seeing her for 7 yrs so I know her really well. I have enjoyed every visit with her, even though it's a doctor's visit. Hope you have the chance to have her as a doctor. She's the best there is.

Submitted Feb. 17, 2017

Facility Affiliations


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