My mom switched to Dr. Albrecht for the 13months that she stayed at Stone Lodge. Right away our LHIN Worker and myself asked for a referal for Dementia and Alzhemers Testing. Our LHIN Worker did up her paperwork right and sent it to him in 2022. It's been over 15months now and he still never sent in the request. And now we have to start all over again as he dropped mom as a patient the day mom moved out of Stone Lodge with no warning at all. Not that he care for mom at all anyhow. One day he walked into my mom's room. All hecsaid to her was "What Now!!!!" My brother and sister-in-law were visiting mom so they both witnessed his coldness. Also in the time mom stayed at Stone Lodge neither Stone Lodge or Dr. Albrecht took care of mom's health needs. She has Edema, so her legs swell. I requested Dr. Albrecht look at her legs, as after only five or six months of living at Stone Lodge, her legs got so bad her leg wraps no longer fit her . Dr. Albrecht never saw her or even looked at her legs. When I brought mom home in February, with the help of mom's Pharmacist, we treated mom's legs in a week, getting her swelling down to where her leg wraps then fit her again.
Also the day mom moved home we left Stone Lodge with one day of meds. I had to beg Dr. Albrecht, through his Assistant to send mom's prescriptions to our Pharmacy. After three phone calls and our Pharmacist Faxing our request he finally sent three months of prescriptions. His assistant called me back to tell me this and then told me the doctor will not do anything else for my mom and to never call the office again. How could a Medical Doctor drop a 86year old patient with no notice what so ever. Knowing her health and knowing she can never leave our home to see a doctor elsewhere. Talk about Heartless.

As for his assistant she too is very, very rude and heartless.
When I was begging for her to please help with getting mom her meds that she needs. She was so cold saying she would call us back next week?!?! She knew mom only had one days worth and this was Friday. I was clearly upset and asked her what would she do if this was happening to her mom. She didn't answer. I then said "Don't worry. I'll figure it out myself!!" and hung up. She then she put a complaint in against me saying I was being rude and abusive. I was just in disbelief that they could both be so cold and heartless.
She is always very condescending with her 'Yes Dear!" , 'No Dear!' Like we don't know what she is meaning by saying this to us. Very, very cold.

Submitted March 19, 2024

I saw Dr. Albrecht as a walk-in patient. I was very pleased with the care he provided. He was very thorough and helped ease my mind. He ordered a few tests, prescribed something to take. I didn't feel rushed at all. Makes me wish I could have him as my family doctor.

Submitted Jan. 26, 2024

Only saw him for a walk-in, after hours. He seemed friendly and put me at ease. He did a quick check and his diagnosis was what I also thought it would be. Didn't have a chance to do a urinalysis first, but he gave me what I needed. If I wasn't as satisfied with my current doctor as I am then I'd love to switch to him instead.

Submitted June 23, 2023

Extremely helpful and very knowledgeable and actually listens to you. We are very grateful to have Dr Albrecht and his staff. Thank you.

Submitted May 5, 2023

He’s the most rude person ever. He doesn’t know how to talk to people . I’m surprised he’s a doctor. I’m definitely changing my GP

Submitted April 28, 2023

Fantastic doctor, he actually listens to you. Doesn't try to push pills

Submitted Oct. 24, 2022

We are truly blessed to have Dr. Gaylord as our family doctors. He is one of the kind, always doing the extra step to provide proper care to every member of our family including my wife, daughters, and mother in law. He is a very humble person with a nice heart to listen very carefully to any health concern. Thank you Dr. Albrecht for everything you have done.. P.S the staff is also amazing, of course not hard to think as they may be following his steps and guidance

Submitted Feb. 9, 2022

GREAT DR. AND STAFF. TAKES HIS TIME NEVER IN A RUSH TO GET YOU OUT

Submitted Jan. 23, 2022

I cannot say enough about how wonderful of a family doctor Dr. Albrecht is. He is the most patient, humble, compassionate physician I have ever been cared for and I am so thankful that I found him. He is never dismissive and is always willing to listen and discuss my concerns in an extremely supportive way. I could not ask for a better family doctor. His staff is also excellent.

Submitted Oct. 16, 2020

Having extremely complicated symptoms for many years that appear to be related to a very rare condition has been challenging for my entire medical team. Through it all, Dr. Albrecht has been a tremendous support and has been very proactive in seeing that I get the proper medications and tests that are required. His team also follows up on test results fairly quickly.

He actually takes the time to listen and tries very hard to understand what is being said before he makes his decision. We are very blessed to have him as our family doctor.

Submitted March 13, 2020