Ratings for Dr. Paul Gebhard

1
Staff
3
Punctuality
3
Helpfulness
3
Knowledge

When you call to make appt receptionist wants to know if you are going their for opiates or on opiates, then are surprised when you tell them you want to go there for real health reasons. Staff have no problems speaking about patients medical issues in public area so other patients can hear everything and can be heard even if you are in an exam room. Sounds like they have no issue with hippa violations.

Submitted May 26, 2017

4
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Good Doctor, straight forward and always on time. Likes when patients are on time as well. Very technology oriented and organized

Submitted Oct. 30, 2011

1
Staff
4
Punctuality
4
Helpfulness
4
Knowledge

Customer service is terrible, trying to get through on the phone to get a simple request processed will have you hanging up in frustration. Dr Gebhard asks a lot of personal questions during a physical to understand your stress level, more so than other physicians I've had. Overall good doctor, lousy office. I've been on hold for over 10 minutes as I write this!

Submitted Sept. 27, 2011

1
Staff
5
Punctuality
4
Helpfulness
4
Knowledge

Wait time on phone is WAAAAYYY too long to make an appointment. 17 minutes one day, 15 the next. SO unprofessional, and it's everytime I call. My friend goes there too and says the same thing!! He's a good Doc. however - and on time!!

Submitted Dec. 7, 2009

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Dr. Gebhard is always on time, but takes time with you to answer your questions. He is very knowledgeable and caring. I am very satisfied with him.

Submitted May 9, 2009

1
Staff
2
Punctuality
1
Helpfulness
2
Knowledge

rude front office staff, calls never returned, doctor discourteous,not interested in problems with the front office staff, terrible customer service skills

Submitted May 30, 2008

4
Staff
4
Punctuality
2
Helpfulness
2
Knowledge

Submitted May 20, 2008

Facility Affiliations


Dr. Paul Gebhard's Credentials

Education

  • State University Of New York Health Science Center Of Syracuse (Grad. 1993)

Insurance accepted by this Doctor

Other patients have successfully used these insurance providers, please call the Doctor's office to find out if your insurance plan is accepted.
Aetna
Blue Cross / Blue Shield
GHI
Medicare
UnitedHealthcare