The office is a nightmare! Never have I seen a medical practice run so poorly! I called for several hours , while each attempt to leave a voice mail resulted in a dis-connect! I finally was able to leave a message (maybe after twenty-five tries) stating that I'll leave a message with the after-hours answering service requesting the doctor on-call return my call. That message resulted in a return call FINALLY! I had to call 911 & have my husband taken to hospital as his condition worsened. Rude people "work" there, but they're all part of the Wake Med Urology conglomerate! Did Dr. Tortora really swear the Hippocratic? He is a liar, a flirt, & one sorry excuse for a man, let alone a doctor! STAY AWAY!

Submitted April 14, 2022

Very few words need to be written to let others know how the service of this practice Is .....
All I can speak to Is with regard to Dr.Tortora's scheduling secretary "Jill" women never returns messages left on her vm , called multiple times and not one time was call returned regarding info for arraigning time for procedure , how this women has a job Is astonishing !! Find another Doctor !!

Submitted April 16, 2018

He did prostate surgery on me. Never followed up at the hospital. 4 years later psa rising again. He sent me for scan, but had to wait a month to get appointment for results. When appointment came he was over 2 hours behind next schedule. (This happened to me 3 other times in the past- over 2 hours late. Next appointment available a month from now. His nurse called me and said he needed to talk. That was 3 weeks ago. I called the nurse back 4 times over a 2 week period but he was too busy. He never called back. It's a very unprofessional practice. Go somewhere ... anywhere elae

Submitted Dec. 7, 2017

He is never on schedule, and does not spend much time with you, although he is very cordial and hurriedly tries to answer your questions. He depends on PSA test too much, and needs to take more hoilstic approach. He is quick to use his expensive Uro Nave and HIFU machines, and is more of a business man than a doctor. He is a decent doctor and was very skilled on my TRUS guided biopsy, but you may want to look for someone that is more up to date and less motivated by his own business interests. If I ever need to go back to a Urologist, I will most likely go somewhere else.

Submitted Aug. 5, 2017

In over 20 years, Dr Tortora has always had his patients health as his only comcern.

Submitted Jan. 30, 2017

He found and removed cancer from my kidney. He is professional but listens and answers all your questions in terms you can understand. He is caring and takes all the time necessary to make you comfortable. There is nobody better!

Submitted June 25, 2015

Took out my prostate and cured my cancer. Professional and compassionate - gave me all the pros and cons and took the time to listen. Very happy with my care

Submitted July 26, 2014

Had to wait some but felt fortunate to get an appt with him. Appreciate his honesty and staffs attention

Submitted July 18, 2014

most considerate and thoughtful physician allowed me to speak, took time with me, allowed me to feel involved with my care

Submitted July 17, 2014

The wait time was a bit long but Doctor Tortora was well worth the wait. He was easy to talk with and very helpful. One of the best in listening and getting to the bottom of the issues. There ought to be more doctors like Frank Tortora. In one word "awesome"!

Submitted Feb. 18, 2014