Rate WAKEMED, CARY HOSPITAL
Ratings for WAKEMED, CARY HOSPITAL
This hospital and all branches of it, suck. I wish there were a nicer term to use but there is not. The doctors do not take patients seriously. The nurses and doctors will laugh in your face when you tell them you are in pain or how you are feeling. My father used to work here... he quit because of the attitude from staff at this location and the New Bern Ave. location. Please, please, please consider a different hospital if you are in need of one. Even the doctors and nurses that work here wont send there family members to get treated here or to see doctors here.
I went to this ER with chronic pain that had worsened. The dr and staff were extremely kind,professional and they LISTENED and did not pass me off as Duke Raleigh ER di when my pain first started leading me to a long line of specialist and my pain ending up being listed as chronic. I wish I had started out with Wake Med, my pain and the issue causing it would probably have been taken care of by now.
My rating reflects experiences for me and my husband several years ago. There was no rating system available like this, but no there is --so I hope this helps someone. I would never go to Wake Med Cary by my own volition. I entered that fact in my Cellphone's ER info file too. Many years ago I slipped, fell against the edge of my bathtub and had multiple surface injuries down the left side of my body and head, including fractured ribs. The ER nurse was mean-spirited and made me walk when I was in a wheelchair barely able to move because of pain from the undiagnosed fx. poking me. She refused to take my information unless I got out of the wheelchair and sat in the hard chair beside her desk. She talked loud and my privacy rights were violated.. Things got much worse when I finally saw the doctor (after 1 1/2 to 2 hrs. The doctor was cold, did not listen, could care less about my many injuries, the cut scalp and bruised head, and least of all my stabbing pain in the back rib cage where I heard a cracking sound when it hit the bathtub. I had to beg , then demand an xray to make sure nothing serious was wrong. She finally gave in but was very mad and condescending. Of course it came back positive for 2 fractures and she sort of apologized and sent me away with no instructions for FU or in case I got worse. My husband had a similar experience after a bobcat accident and serious head injury and lacerations after falling over an 80 foot embankment. The same woman ER doctor--I think the name was Conrad, REFUSED to x-ray his skull for possible fracture. From my own hospital professional career and knowing the possible dangerous outcomes from an undiagnosed skull fracture, I thought this hospital must be the place to go if you want to die. HIs case was handled totally carelessly. We returned home after 5+ hours there (after 10 pm) and I stayed awake all night watching him to make sure he didn't begin having symptoms of Fx, skull, like projectile emesis. Following that I found myself in a situation at 10 pm at night coming home from 3 hours at the urgent care center and 2 hrs waiting on a slow pharmacy on K-F Road in Car. I was alone in the car and began having breathing problems, chest heaviness w/heart racing and started to panic. I was very close to Cary Wake Med (unfortunately) and pulled into the parking area. I waited for some time hoping the symptoms would abate but they did not, in fact I was getting worse. I was very much afraid to go in there but felt I had no choice. BIG MISTAKE! That same nasty woman "doctor" was in there. She never examined me. There was only on other person in the ER than night who was eventually transferred to UNC. She had the aide put me in a room and made me wait for hours. She stayed on the phone talking incessantly. I became very nauseated because I hadn't eaten for hours. They would not give me a saltine cracker. I had antibiotics I needed to take because I had been very ill for two weeks prior. EVerytime I left the holding room to find out if she would talk to me or hopefully someone else, I got repremands. Finally I fell asleep from exhaustion. A volunteer lady came in, woke me up, took my keys and my purse away from me (around 3 am) and told me they were involuntarily committing me for possible suicide! This was outrageous. The woman ER doc never saw me, no other doctor or mental health person examined me either--this was a legal requirement that she somehow bypassed. What followed was the worst 3 days of my life with the exception of a fatal car accident caused by a drunk driver going 70 mph and smashing my car to bits at age 18--nearly 36 years previously (two of his passengers were killed, my passenger had brain injuries, I was severely injured and required 6 months to heal plus plastic surgeries after that.) I did have PTSD--but that did not merit what this brazen and stupid "dr" did to me. After I was discharge from the mental hospital after careless treatment in there I received a call as soon as I got home. The assistant Director of State Mental Health call me--his name was Dr. Robert Kurtz. He told me that the woman doctor that did this to me was on PROBATION FOR NOT GIVING PROPER ATTENTION TO A WOMAN 7 DAYS TO THE DATE OF MY ER VISIT--THAT WOMAN LEFT THE ER AND PROMPLY COMMITED SUICIDE! He told me I was like a sitting duck and also a scapegoat for her. He said that I would have to do the legal work myself both with Wake Med and with the private mental hospital who kept me too long, didn't evaluate me until the last 4 hours of my captivity, and exposed me to TB, didn't take my blood test nor give me my TB vaccination until the 18 hours before my time was up there. They also tried to force me to take some med that was potent and made another woman be shipped out to UNC hospital because it was making her have toxic reactions--turning red all over because of liver toxicity. She told me about it herself because I sat with her during meals the second day of my forced stay. I WOULD NOT WANT MY DEAD CARCASS TO BE TAKEN TO CARY WAKE MED! I do hope that ER doctor has been banned or has lost her credentials and cannot practice any longer. I shudder think how many poor patients she harmed over the years!
I was told to go to this hospital For bilateral Pneumonia was in the ER for hours for a Dr to make up his mind to Admit me or send me home they admitted me for IV antibiotics and after 1 Week sent me home with a temp no meds and I was re admitted to Rex for Bil pneumonia And possible pulmonary emboli foe 2 weeks! Never go here !!!!!