Dr. Roland Baiza
Staff
Punctuality
Helpfulness
Knowledge
Academy Women's Healthcare
6071 E Woodmen Rd
Colorado Springs, CO, United States
80923
6071 E Woodmen Rd
Colorado Springs, CO, United States
80923
No Phone Number Provided
http://www.awha.com
Facility Affiliations
Dr. Roland Baiza's Credentials
Education
- Texas A & M University College Of Medicine (Grad. 1994)
Insurance accepted by this Doctor
Other patients have successfully used these insurance providers, please call the Doctor's office to find out if your insurance plan is accepted.
Aetna
Blue Cross / Blue Shield
Cigna
Medicaid / Medi-Cal
Pacificare
TRICARE
UnitedHealthcare
It has taken me 3.5 years since the loss of my baby to write this review because of the trauma and intimidation I received from Dr. Baiza, his office, the high-risk doctor he works alongside, and St. Francis hospital. I would strongly discourage expectant parents from seeing Dr. Baiza. He has a habit of accepting too many patients and cannot provide routine or high-risk care to his patients. He seems to believe that an acceptable answer to not providing care is to claim that his family life situations are so significant that they will come before the care of patients. Dr. Baiza accepted me as a patient to care for my pregnancy, but by my 3rd trimester, I had great difficulty getting in to see him. Since he could not provide care, he missed signs that the baby was not doing well. A week before my loss, I saw a high-risk doctor due to a scheduling error, which meant I was not supposed to be there, but I "lucked" out. The doctor at the high-risk clinic said she didn't understand why I had an appointment but was glad I did because the baby was not doing well. I began to have stress tests and ultrasounds with the high-risk doctor. The extra monitoring was short-lived (only one week) on Friday, August 31st; the baby was acting sluggish on the ultrasound. Dr. Baiza's office was consulted about the scan, and another doctor in his office said I could go home and everything was fine.
My beautiful daughter Anna died on September 2nd, born into the world on the 3rd, weighing 5lbs. The last conversation with Dr. Baiza was at the hospital, holding my deceased daughter in my arms. I asked him why it was so hard to make appointments the past month, and he told me that not only is he a doctor, he's a husband, and his wife was dealing with empty nest syndrome. I cannot begin to explain how utterly insulting it is to have someone tell you that they couldn't provide care in your pregnancy because his wife is feeling sad that their daughter is going off to college. It is even more appalling to say this to a patient holding their dead child in their arms. I'm here to say maybe it is time for Dr. Baiza to retire so he can give more attention to his family and not risk the lives of his patients. I did not choose Dr. Baiza's profession, and I should not have to deal with incompetent and negligent care because he has a hard time balancing his personal and professional life. The expectation for a competent ob-gyn is to accommodate appropriate patient appointments and care. Dr. Baiza, we all have problems in our life, but a professional would find alternative care if they cannot provide care and never expects a patient to feel sorry for them and their personal problems. You left me to deal with scheduling problems with another provider and many hours and days dealing with the stress of no available appointments.
I will not get the opportunity to be sad when my daughter goes off to college. All I was left with was an empty nursery, threats from St. Francis hospital, and no support from Dr. Baiza and his office.
At St. Francis hospital, I asked for a patient advocate and got a social worker who at first seemed nice until she left to ask about me getting an autopsy. She came back to my room with a completely different attitude and said, "are you sure you really want to open this can of worms? I will not be able to go back once we do." She was referring to our conversation about getting an autopsy and the care I had received. A nurse tried to convince me to rip up the form to proceed with an autopsy. A pathologist called to ask me if I really wanted to desecrate my daughter by moving forward with an autopsy. Trust me; if they think you're a liability, you will be treated so cruelly and with hostility by the hospital and Biaza's office. My dentist gives better support when he calls a few days after a simple procedure. Instead, you are isolated and intimidated by the very people that you are paying to care for you.
My daughter deserved so much more. I am not sure how the world can keep going on without her.
Submitted March 2, 2022