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Penrose-St Francis Health Servs

Penrose-St Francis Health Servs

Hospital
15 reviews

Rate Penrose-St Francis Health Servs

Cleanliness
Facilities
Services
Value

Ratings for Penrose-St Francis Health Servs

1
Cleanliness
1
Facilities
1
Services
1
Value

I had a devastating experience at Penrose Hospital in downtown Colorado Springs, Colorado. I was there three nights and, except for my last nurse, the night before I left, and the kind nurse who got me ready to leave, the nursing staff had no compassion and did not care for my needs: This hospital is surviving on past reputation: so sad,

flag | Submitted August 10, 2019

2
Cleanliness
2
Facilities
1
Services
1
Value

This hospital was better ran when Sister Mira James had control of it years ago! I was born in this hospital, I once worked in this hospital and since that time, there is more concern over the Money - instead of the care of the patients! The nurses are rude and non caring to say the very least and that is THEIR good points! I am greatly disappointed with this Hospital! Especially since I have been involved with them my whole life! While I was in ICU, I had a Foley Catheter completely ripped out of my bladder which I am still having major problems with 8 months later! My left hand got slammed somehow - but they were kind enough to put a band aid on the bruised nail! I also had a pressure sore on my left leg which I finally got this and another on on my back healed after 6 months waiting to change insurance company's just to see a doctor at another hospital to get things repaired ! This has taken me a whole year to do and I am NOT done yet!! They should rename this hospital to " Dr. Mengala's Hospital", I am certain he would treat his victims ....er....patients much better than Penrose did me! this isn't the first time I've experienced by the nurses! When I had a MAJOR Heart Attact and they had me on morphine (I don't know what I might of said or done, but one of nurses came in and poured my urinal into my water piture! These are the nurses that are suppose to care about your health! I DON'T ever want to go back to this hospital again!

flag | Submitted July 16, 2019

3
Cleanliness
3
Facilities
1
Services
1
Value

My wife was in Penrose following knee replacement surgery. She has Alzheimer's disease and is still very with it and functional. Post op however, she experienced several days of severe confusion as is common with all types of dementia. In her confused state, she was not able to stand, as it was painful and that's all she knew, she wasn't exactly compliant with standing. The staff were just angered by her confusion and treated her roughly and spoke sharply to her. This scared her 10x more! Also, since she wasn't able to stand, she required a bedpan to relieve herself. She did ask for one several times! My daughter and I also requested oe several times. It took staff anywhere from 20 to 45 minutes to respond! By that time she of course had soaked her bedding. When we told them she was wet, they once again took sometimes over an hour to come in. There were times that she was laying in puddles of urine, when we walked in, that had to be more than one urination. Several times I spoke to charge nurses without improvement, and I finally spoke to the patient advocate and arranged for my wife to be transferred to a rehab facility as she was not going to get care at Penrose. The advocate said she would do all sorts of things and then be in touch with me. It's now been months with no contact from her.

flag | Submitted May 20, 2019

4
Cleanliness
4
Facilities
2
Services
2
Value

my husband was a patient here for 50 hours. the diagnosis was not explained well. the treatment was not explained well, the test results were NEVER given to us. 2 doctors--neither seen from Monday am t the same time, talking over each other, until Tuesday when they were releasing my husband. My husband had not had anything by mouth and the doctor didn't know this!! Husband was fed 1 cup of reconstituted chicken noodle soup and sent home with a script for painkillers and told to see the other doctor in 2 weeks. NOT ON YOUR LIFE WILL I EVER USE THIS HOSPITAL AGAIN. Nurses and ER doctor were great [only reason service is 2 stars] but they were not able to out weight the lack for care and communication of the doctors. Then I left a voice mail for the patient advocate and I still have gotten NO RESPONSE--almost 2 weeks. SO DISAPPOINTED IN THIS LONG ESTABLISHED AND HISTORICALLY GREAT HOSPITAL!! Where are the doctors?

flag | Submitted May 26, 2018

5
Cleanliness
5
Facilities
5
Services
3
Value

I've had 2 of my babies here and a few surgeries. Very good hospital, great doctors, very clean, actually decent hospital food and everyone is friendly.

flag | Submitted December 4, 2017

4
Cleanliness
3
Facilities
2
Services
3
Value

The ER strictly goes through a checklist of life threatening items. When they are finished with that, they are finished with you. If your issue isn't on that life threatening list, they get you out of there and the Dr leaves and only the staff will return to make sure you get checked out. What ever issues you came in with, is what you leave with. Nothing further. STRICKLY ER Triage, nothing further.

flag | Submitted November 30, 2017

5
Cleanliness
5
Facilities
5
Services
5
Value

Love this hospital, the nurses are compassionate and in my opinion this is the best hospital in Colorado Springs.

flag | Submitted November 5, 2017

5
Cleanliness
5
Facilities
4
Services
5
Value

In 2009 I was admitted with Pulmonary Embolism through the ER. The ER doc saved my life. I stayed for 5 days receiving IV clot busters and antibiotics. My only issue was food service. They had me fill out a form asking about allergies. I'm allergic to milk and bananas. What showed up on my food trays? Milk and bananas! I lost a lot of weight during my stay. Happily I have kept it off in the following years.

flag | Submitted July 7, 2017

5
Cleanliness
5
Facilities
5
Services
5
Value

Great hospital! I delivered my last baby here, who spent a short time in Nicu. Everyone was great!

flag | Submitted August 26, 2016

5
Cleanliness
5
Facilities
5
Services
5
Value

Caring environment. Helpful. Professionalism. I highly recommend it

flag | Submitted May 23, 2015

Doctors at Penrose-St Francis Health Servs

Dr. Roland Baiza

Dr. Roland Baiza

27 reviews

Latest Rating

One of the physicians that has ever cared for me. Caring compassionate smart and funny.

Dr. Ellen F. Arendt

Dr. Ellen F. Arendt

9 reviews

Latest Rating

The office staff is more than excellent. I am an older patient needing help to get off Premarin after 33 years. The minute Dr. Arendt walked into the exam room I fel... Read more

Dr. Gordon Ray Golden

Dr. Gordon Ray Golden

15 reviews

Latest Rating

The doctor is very kind, attentive and excellent diagnostician

Dr. Steven E. Ryan

Dr. Steven E. Ryan

22 reviews

Latest Rating

Family has been going to see Dr Ryan for more than 15 years. He is very caring, & always refers to specialists when necessary. His staff is helpful & always fri... Read more

Dr. Dirk P. Pikaart

Dr. Dirk P. Pikaart

15 reviews

Latest Rating

Dr. Pikaart is a knowledgeable and caring physician. He spends as much time as necessary with each patient--he spent over an hour with me at my first visit. Thus, ... Read more

Dr. G. Marc Conner

Dr. G. Marc Conner

11 reviews

Latest Rating

In October, I had to have a bunion surgery, and I had never had surgery before, and was very apprehensive about it. What I appreciated about Dr Conner was that he e... Read more

Dr. Alfred C. Speirs

Dr. Alfred C. Speirs

10 reviews

Latest Rating

He needs to retire. Incredibly rude and has no bedside manner. I don't trust his work either after being presented with his "sucsesful surgery picture book" they wer... Read more

Dr. Michael J. Barber

Dr. Michael J. Barber

5 reviews

Latest Rating

Most of the staff were great. However the female PA and Dr. Barber have a terrible bedside manner. This all changed when a friend of mine that works for him saw me a... Read more

Dr. Sue M. Mitchell

Dr. Sue M. Mitchell

8 reviews

Latest Rating

Don’t waste your time here. Dr. Mitchell is unbelievably incompetent and dismissive of my condition. She actually just refused to see me when I showed up at my follo... Read more

Dr. C. DAVID Bird

Dr. C. DAVID Bird

4 reviews

Latest Rating

Was “moved” to dr bird when previous primary doctor left.. Dr Bird does not listen to patients. Is very condescending and single minded that his diagnosis is correct... Read more


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