Rate St. Mark's Hospital
Ratings for St. Mark's Hospital
Recently due to my insurance and location I have been admitted to St Mark's several time's. The doctor's in the E.R. and on the floor have been amazing. I have been in the medical field for twenty six year's and it is so disheartening to me to see the lack of skill, caring and compassion that the nurse's, cna's and dietary staff exhibit at St Mark's hospital. It's an extremely sad day when you ask the doctor to discharge you several day's before you should be, due to the fact you would be better taken care of by yourself at home. Yes the critical part was over however, to assure that I didn't end up right back up in the same condition that I came to the E.R. for several more day's of skilled nursing care would of assured complete recovery. I agree with people who have stated that there are very few nurse's at St Mark's that come to work for anything but to pick up the paycheck. Nurse's were heard gossiping and laughing about incidents with patient's in which I'm sure they caused and were out of pure frustration from the way they had been treated by people who they thought would help them in their time of need. I was weak and had not been out of bed for several day's, had large doses of medication including narcotics that would make a small elephant dizzy, yet I got dressed and carefully held on to the rail as I walked down the hall and past two nurse's desk's. I headed to the elevater, walked down to the lobby and called a cab. There was absolutely no one that made sure that I did not get into a car and drive myself home. Need I say more?
My husband went into this hospital for angioplasty. He was doing very well until he got a bladder infection which in my opinion had to have happened when a catheter was inserted before the procedure. Now I am a retired nurse so even I could see there was a problem but I never got to speak to a doctor so it wasn't until the 3rd day that I was told of this infection and my husband was given an antibiotic but again in my opinion it caused a downward spiral as his kidneys stopped functioning and it then affected his liver as well. In the end my husband had to have dialysis 3 times a week for 4 hrs. and no one seemed to care. He was in horrible pain one day but his nurse did nothing but go on a break for 45 mins. Upon return she told me she wasn't going to give him any medication but would reposition him. It didn't help and she also told me NOT to give him a kiss on his forehead nor rub his hair back, "to much stimulation" was her reasoning. I was appalled! Doing that for my dying husband was a comfort to him and helped him feel secure and relaxed. I wouldn't want my dog to be in that hospital for the total lack of compassion I witnessed. They even wanted to move my husband to another floor saying he had been officially discharged from ICU. I had to put my foot down then and said, "He is to sick to leave ICU! and within a day he had passed away. Our nations health care system is a mess and I see young girls going into the nursing profession who have no compassion for anyone but only waiting for each pay check, it is so sad.
I was misled into this facility late at night, exhausted, and tired. I experienced a traumatic event and was suffering from severe depression at the time. My health was not of a concern for this doctor or his staff. I was "self-admitted" for medical treatment and only required an IV. The nurse forced me to remove my clothes, including my bra. She would not leave the room to allow me privacy – I was in the emergency section and not a private room. She gave me one medical gown even though I wanted to keep my clothes on. The nurse/staff then took my belongings away without an explanation, which raised my concern. Some good time passed before I detached the IV and asked where my belongings went. I was told to return to the room. I did as requested even though I felt vulnerable and scared. I wanted to leave the facility at that point, but was told I was an "endanger to myself." The nurse made no action to reattach the IV. I panicked and wanted to leave immediately. I waited by the exit until the nurse assigned to me approached. She told me to return to the room. I didn’t move, so the nurse continued to approach me. When she was an arm lengths away I grabbed her badge and unlocked the doors, but a security guard outside the doors grabbed me before I could escape. I was then moved into a padded locked room and denied a phone call. The staff laughed and mocked me outside of the room. My body and mind were in a complete state of shock and panic. I was denied a phone call by the night staff. I was told I did not have that right. I did not even have access to a bathroom until the morning staff came, which I didn’t ask till halfway through that shift. No human being deserves such treatment. I would like Dr. Hardin or any of his staff at St Mark's Hospital to be admitted. 3/20/2017
There were so many things that were just awful I cannot name or list them all. I was discharged from St. Marks but did not even make it home before my wife had to pull into IMC ER. I had a widowmaker heart attack. I kept telling the staff at St. Marks that I had chest pain, into my left arm, up my jaw, felt nauseated and had trouble catching my breath. The nurse said she called the doctor. "Anxiety." I got Benadryl and out the door as fast as they could get me. DO NOT TRUST YOUR LIFE to these people.
My stay was okay. I had a few nurses that were condescending, but for the most part it was fine. It’s the billing department that’s a complete and absolute joke. When trying to discuss my bill with one employee, I was told “You’re just giving me numbers here. I can’t do anything with numbers.” Really? Don’t you deal with numbers all day in the billing department? On the other hand, yea, I’m sure she had no idea what to do with numbers. Worst billing department I have ever dealt with.
I have gone to St. Mark's for several years. I had all of my children at this hospital and have been and inpatient and have had surgeries, as well as have used the emergency room more than once. Every experience I have had at this hospital has been a good one. I appreciate the caring staff in what is usually a stressful time.
Doctors at St. Mark's Hospital
Dr. Holly Clark's Latest Rating
The procedure was quick and painless and had no side effects. Everyone on staff was helpful and polite. I couldn't have asked for a better experience.
Dr. Toby A. Zirkle's Latest Rating
My husband and I both have had our first visits with Dr. Zirkle and we were so impressed with his manner, knowledge, kindness and professionalism.
Dr. Jessica A. Morgan's Latest Rating
Listens to my concerns and seems to really care. Her staff is very friendly and helpful. Both are good at following up on questions.